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Rocket Hub Antennas

Updated on October 25, 2011

The Great Antenna Dilemma

In my previous hub on the Rogers Rocket Hub (aka Ericcson W35), there has been a lot of questions about the use of an antenna to increase the cellular signal for the hub. It seems that there is a lot of confusion about 3 basic points.

  1. Do I need an antenna?
  2. Will an antenna improve my speed?
  3. Where do I get an antenna?

Unfortunately, due to the newness of the the W35 unit, the staff at Rogers and those selling the hubs don't have a lot of information.

Great Scott!

Today I was contacted by Scott Hampton who is the Marketing/Communications Manager of Powertec Telecommunications. This is the company that distributes the Ericcson W35 in Canada, United States and Australia. They also distribute suitable antennae for the unit.

Scott is more than willing to answer questions that you may have and has provided a couple of links (see the Resources section below) that will help get you started if you have questions about the antenna or the W35 itself.

So, I'd like to thank Scott for his help and if you have further questions you can leave them in the comments. I'll pass them on to Scott, or he may even answer them directly in the comments.

Scott has also provided an email address to ask him questions directly. Just make sure you report your findings back to the rest of us here!


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    • LoneWolfMuskoka profile image

      LoneWolfMuskoka 6 years ago from Huntsville, Ontario, Canada

      Hi Matt

      I don't have an antenna myself, but from what I've heard the main reason to get one is to get a stronger signal. As long as your signal is there you should get the best speed that the tower can give you.

      If you're getting slow speeds with 3 bars then it's more likely that your tower has a lot of traffic on it.

    • profile image

      matt 6 years ago

      So does an antenna improve the speed of the internet? cause you said you didn't have an effect with one or two bar but mine seems to be quite slow anyway event with 3 bars sometimes so will it or wont it ?

    • profile image

      Paul Lavelle 6 years ago

      For those looking for a nearby source for Rocket Hub antennae, try I ordered a yagi (directional) external antenna for the Rocket Hub (Rogers Netcomm) at our farm. The package arrived in two days.


    • profile image

      Mike O'Leary 6 years ago

      Smoothtalker is a Canadian company based in Onatario. We have just introduced a Wideband High Gain Directional Antenna for the Rogers Rocket Hub and other Hubs offered by Bell and Telu. The antenna is very easy to install and in most cases does not require an external placement. Call us at 877-726-3444 for pricing and details. Thanks for reading.

    • LoneWolfMuskoka profile image

      LoneWolfMuskoka 6 years ago from Huntsville, Ontario, Canada

      What kind of signal do you get on the first level? I usually run at 1 to 2 bars myself (without an antenna) with no impact on speed. So even if you don't get full 4 bars, try it on the first level and see if there is an impact.

      If you want to try an antenna, check out the return policy of the place you get it from. It would be nice to return it if it doesn't help.

    • profile image

      R. Anderson 6 years ago

      We got the W35 than a month ago. It definitely is better than Xplornet 3.5 wireless, who I am dumping because of continual speed and other technical issues. Signal strength isn't really issue here at 4 bars (via webpage). But I had to relocate it to the second level of the house. It is a little inconvenient (my wife says eyesore) and not on UPS like the rest of my computer gear. I was interested in using an external antenna to move the modem closer the computer and hopefully then better signal strength.

      Is the external antenna worth the effort?

    • profile image

      Erin 7 years ago

      Not Derek, but I found this in the same Google that led me to your page, here.

    • LoneWolfMuskoka profile image

      LoneWolfMuskoka 7 years ago from Huntsville, Ontario, Canada

      Thanks Derek. Do you have a link to the R.F. web site that you can share with us? I know that signal amplification is an issue that would interest many people who are looking at using antennas.

    • profile image

      Derek McMillan 7 years ago

      Living on a farm in rural Saskatchewan, connectivity is aways a challenge. I have found Wilson boosters to work really well. In regards to the W35, a Quebec company, R.F. Connection Inc. puts packages together for signal amplification and I have found them very helpful and informative in the past. As I found this page while researching a Mobile Hub and it's possiblities, I also had checked R.F's website and found they have packages that include Yagi antenna with or without a booster included. While I cannot comment on how they would work with a W35, I can state that Wilson boosters in and of themselves work fantastic and the people at R.F. seem to be able to put together good packages.

    • gulnazahmad profile image

      gulnazahmad 7 years ago from Pakistan

      Interesting information that may be I could not find from other sources.

    • LoneWolfMuskoka profile image

      LoneWolfMuskoka 7 years ago from Huntsville, Ontario, Canada

      It's too bad that you can't transfer it when you're down south in the winter. One of the nice features is that it is portable although the roaming costs would be out of this world if you used it as a Rogers hub.

      Have you checked out whether Bell has coverage in your area? I doubt you can use the same hub, but you might be able to sell your Rogers hub.

    • profile image

      donald derrah 7 years ago

      I just learned that the rogers hub i have can not be used in the states because rogers locked it to their network so i can not go to the states and put in an at&T sim card and get service down their when i am away in the winter.

      And to top it off i now live in Restoule On and there is no cell phone coverage here so I can not use in here either.

    • profile image

      col sanders 7 years ago

      Hi there I'm new to the rocket hub world

      My question is when I hook up the external antenna to the hub I lose any signal I had before plugging in the antenna. The hub then just flashes from the signal meter.

      Any ideas much appreciated

    • profile image

      Paul Boyce 7 years ago

      Hi Maryanne

      The W35 has a low gain inbuilt antenna so by adding an external antenna from it should improve the signal dramatically and offer a steadier signal for internet. The RocketHub has two inbuilt diversity antennas and when using an external antenna there needs to be at least 5m of vertical separation between the RocketHub and external antenna. This is to stop the signal repeating on itself. To get this separation we highly recommend you mount the antenna outside. If you have a roof or wall inbetween the hub and the antenna then this 5m separation can be reduced.

    • LoneWolfMuskoka profile image

      LoneWolfMuskoka 7 years ago from Huntsville, Ontario, Canada

      MaryAnneR Do you have the option to lower the hub? If you have the antenna on your roof and the hub in the basement you might be able to achieve the 5m that you need.

      If that isn't an option, email Scott at Powertec for advice.

      You might also check out the people Alex suggested above although I've never dealt with them in any way.

    • profile image

      Alex Caven 7 years ago

      I got in touch with Powertec, this is a company literally at the end of this planet, namely Australia. I have to deal with all the customs etc, this is absurd, i am Canadian and will deal with Canadian so I tried a couple of soultions but the best one i came across is give it a shot, really the best thing out there for your money believe me.

    • profile image

      MaryAnneR 7 years ago

      Here is a question... I notice that the antenna that Powertec recommends says that it must be 5 metres above the Hub.

      I cannot get it 5 metres above without putting up a tower.

      What other options do I have?

    • Michael Shane profile image

      Michael Shane 7 years ago from Gadsden, Alabama

      Interesting hub!