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Setting up a Hosted VoIP System

Updated on April 26, 2011

VoIP Configurations

It's easy to get confused by VoIP. Many different sources will give you different ways to set up a VoIP system and give advice on routers and network configurations. For a person just new to the idea of VoIP, it can seem too much. This is specially so since there isn't a standard way of doing things unlike with the telephone industry. In part, this stems from the advantages of VoIP which allow it the flexibility to suit any business no matter what the size. But as everyone know, standardization is important.

In this article, we look at how a hosted VoIP service is the easiest way for a business to get started and abstract itself from the complexities and changes in the VoIP industry. In an environment where changes are taking place every day, it makes perfect sense to insulate yourself from the details and let a professional handle it.

Hosted VoIP
Hosted VoIP

Hosted PBX Setup

If you opt for a hosted PBX set up, the kind of configuration required will depend on the device from which you're accessing your VoIP service. This of course, is one of the benefits of voice over IP - you can communicate using a multitude of devices.

For example, making calls from a computer requires you to install the software provided by Internet Telephony Service Provider (ITSP) on to it. This software will have details such as the IP address of the hosted PBX VoIP server built in. Chances are, you can access the same server from any number of generic VoIP applications as well, but its best to go with what your provider gives you since it would be optimized to work with their service.

The same goes for access from mobile phones or smartphones. Your ITSP will have a mobile VoIP application which will be pre configured. So you just have to open that application and start making your calls as long as you have an Internet connection. The software will take care of everything else.

Finally if you want to make calls from a regular phone, it depends on whether or not you have an "IP based phone" or a regular one. An IP based phone will require you to enter the details of the VoIP service such as the server IP along with your credentials for your hosted VoIP SIP account. A regular phone has to be connected to an ATA to which will need to provide the configuration details separately.

This is a general overview of what is needed to set up a hosted VoIP system. Your ITSP might have special procedures which you should ask them about.


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