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Setup an email with Microsoft Outlook on Windows 7

Updated on March 31, 2011

Introduction & Requirements

In this article, I'll show you how to setup Microsoft Outlook to send and receive email from your ISP or web hosting account. These instructions apply to Microsoft Outlook 2003 and later.

Please note that the steps may differ slightly depending on your email account. This article uses an email account on Justhost as the example.

Buy Microsoft Outlook (bundled with Microsoft Office)


For you to be able to send and receive email from from your ISP or web hosting account, you'll need:

  1. A copy of Microsoft Outlook
  2. A Windows PC
  3. An email account on your ISP or web hosting
  4. Your email server settings

For item 4 above, you need the following details:

  • Mail server username and password
  • Incoming mail server
  • Outgoing mail server
  • Outgoing mail server port

These details should be provided by your ISP or web host when you signed up. If you can't find these details, contact them to find out what they are. You can also see this Hub on How to Find the SMTP Host Name and Address of your ISP.

If you're setting up an email address from your web host, you can also find your email server details from the webmail page. The screenshot below is from the Justhost webmail interface, and shows where to click to find your email server settings.

Click on Configure Mail Client to find your web host's email server settings.
Click on Configure Mail Client to find your web host's email server settings.

On the next page, you should see your email server settings information like this.

Example email server settings from Justhost
Example email server settings from Justhost

Steps to add a new email account in Microsoft Outlook

Launch Microsoft Outlook.

1. In the application menu at the top of the screen, choose Tools → Account Settings.

The Account Settings dialog box appears.

2. Under the Email tab, click New

The Add New Email Account dialog box appears.

Account Settings window
Account Settings window

3. Fill in the details in the New Email Account dialog box.

Be careful to enter the information accurately — especially your e-mail address and password. Otherwise, your e-mail won't work.

Select the 'Manually configure server settings or additional server types' checkbox. Click Next.

Add New Email Account dialog
Add New Email Account dialog

4. Select the correct email service

The Choose E-mail Service screen appears. Select the 'Internet Email' and click Next.

5. Fill in the email server settings from Step 1

The required information on this screen is the details you collected in Step 1. Fill in the details in the boxes provided.

Internet E-mail Settings window
Internet E-mail Settings window

6. Setup advanced email server settings

Click the 'More Settings' button. A new dialog window appears. Select the 'Outgoing Server' tab.

Outgoing Server tab
Outgoing Server tab

Select the 'My outgoing (SMTP) server requires authentication' checkbox. Ensure that the 'Use same settings as my incoming mail server' option is selected.

Next, select the Advanced tab.

Advanced tab
Advanced tab

Under the Advanced tab, type in the Outgoing server (SMTP) port number.

7. Save and verify your email account settings

Click OK to return to the Add New Email Account window. Click the 'Test Account Settings' button to ensure the settings you've entered are correct.

Test Account Settings window
Test Account Settings window

If you see the above window, congratulations! You've successfully set up an email account in Microsoft Outlook.

Need help? Post your question in the comments below and I'll try my best to answer them!


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    • profile image

      Ankit Prakash 

      4 years ago from Patna, India

      when I click on 'Test setting' it continousily display a message 'Enter Network Password'.How to stop this message ?And above you say contact to your 'Server adminstrator or ISP'how we do this?

    • profile image


      5 years ago

      Very nice site!

    • profile image


      5 years ago

      What's Taking place i am new to this, I stumbled upon this I have found It positively helpful and it has aided me out loads. I hope to contribute &amp assist other users like its helped me. Great job. bdkdfgkbcdfc

    • profile image

      aria par 

      5 years ago

      all test not complete / some error occurred while processing the test .list of error below.

      - Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

      - Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

      How i connect to my incoming (POP3)and outgoing email server?

      thnks before

    • blogjunkie profile imageAUTHOR


      8 years ago

      Thanks kshankin. It's my 1st Hub, I wanted to make a good impression :)

    • kshankin profile image


      8 years ago from Rochester Hills

      Very thorough indeed! Great Hub!


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