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Software Based VoIP Services

Updated on April 4, 2013

Redefining the Communications Network

Today VoIP is in a powerful position that is only becoming stronger. It's evident that we are just seeing the beginnings of a revolution in the way people talk to each other. The Internet is a remarkably flexible medium that can adapt itself to any situation. Any device can be connected these days – whether it is a PC, smartphone, or a tablet. As more hardware makers create different types of electronics, they will all be internet-enabled and the scope and reach of VoIP will continue to grow. Google Glass will be a prime example of a wearable computing technology that will allow users to talk to each other without any break in their normal rhythm.

By comparison, the traditional PSTN phone network is stilted and static. There are only two use case scenarios allowed – a landline telephone and a mobile smartphone. Both of these have disadvantages and are inflexible. You cannot transfer a number to another telephone seamlessly and users are locked into their traditional devices. VoIP aspires to do more than that. It has the aim of separating the device from the service and the addressing system used. Most Americans are so used to the idea of purchasing their phone from a carrier and being locked into a two-year contract that they have difficulty understanding how things can be different.

It's easy to explain if you compare it to e-mail. It would be absurd for example if you were to change your e-mail address for every device on which you access your mail from. As of now, the power and ubiquity of e-mail is due to two things – being able to seamlessly view your messages across a variety of devices and the ability of disparate e-mail providers to talk to each other using the SMTP protocol. VoIP has already achieved the first goal. The second is proving to be more difficult since the large VoIP service providers prefer to lock customers into their services without giving them open access to others on the Internet.

There are a lot of providers in the market and choosing a business phone system isn't easy. But this is a problem of excess. There are so many choices and options that you get overwhelmed. Various Los Angeles PBX phone providers will have different pricing options such as fixed-rate or pay-as-you-go. Choosing the right model for your business is critical if you are to be successful with VoIP.


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