Step By Step Guide To Ordering A Dell PC: The Harmer In The Dell
Now that you've run the gauntlet of the endless (and mostly completely outrageously overpriced) choices in building your Dell, you can now proceed to the checkout. Many people use the Dell site to buy their computer since the company is among the very few businesses in America that will still offer some level of credit. Even though they are currently charging almost 29% interest, many people are paying this much on their overdue credit card accounts, and getting a higher credit limit on a card these days is just about as easy as walking across the Grand Canyon on a tightrope while juggling alligators... so... Dell's 29% doesn't look that bad!
Do I recommend that you take on debt at an usurious 29% in the teeth of a recession cum depression? Not on your life. I've scrimped and saved and I'm paying for this system in full with cash that I already have set aside and will plunk into my Visa account within days of receiving the monthly statement. You won't catch me paying Dell's loanshark rates. But I recognize that for some people it might be worth it to stretch the payments out, even in this downwards spiraling economy, so Dell seems to be willing to extend credit to anyone who can fog a mirror.
Now the waiting starts. I have been informed that the system "should" ship 22 days from the order date. Now, I have absolutely no idea why it would take more than three weeks, but reminiscing to my last Dell delivery fiasco, I believe that I should consider myself lucky to get this system by the promised date.
The last Dell I ordered showed up about a month after the order date, and bereft of monitor. I hooked it up to an old monitor I already had and it wouldn't boot up, or do anything at all, not even light up or beep or anything! Not wanting to give Dell a reason to instantly void my warranty I didn't want to rip the side cover off and start poking around its innards until I spoke to Dell Tech Support. After almost half an hour of incredibly stupid questions like "Is the computer plugged in? Is there electricity in that socket? Are you hitting the ON button?" I gave up and slammed the phone down. I took my warranty into my own hands and pulled the side cover off. There it was: The power supply's main 20 pin connector to the motherboard... dangling totally free. Hmm... I wonder if that had anything to do with the PC not booting! DUH!
I plugged the connector back into the motherboard and it booted up perfectly, and although I had to wait another two weeks (and about a dozen phone calls where I screamed at the top of my lungs at the obtuse Dell agents who constantly wanted to "wait one more day to see if the monitor shows up by itself"), that Dell system, once I finally got it all together, worked flawlessly for a good long time.
So all I can do now is pray that the Dell Deities don't delay or lose or in some other way screw up my order. If it does work out properly, I'm going to be enjoying the benefits of an absolutely screaming fast system at a barely mid-range PC price. If it doesn't work out, then I guess I'll just be screaming at the top of my lungs at more Dell employees...