ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Transforming VoIP communications into a cost center

Updated on September 21, 2011

Old Business Communications Costs

One of the most powerful financial tools available to a company is to introduce the idea of cost centers into its accounting practices. There are many functions which a business requires in order to operate efficiently but don't contribute directly to any revenue on their own. Accounting and HR are just two examples. Classifying these departments as cost centers means that firms can keep an eye on just how much resources these areas consume while still being able to perform their functions.

But in order to do this, the costs must be clearly defined and measurable. The communications infrastructure of a business is also a cost center. It doesn't generate any revenue by itself, but is an important support service. You would think that calculating the costs of communications would be easy to predict, but that hasn't proven to be the case. While shopping around for a telephone system, many companies are simply unaware of hidden costs such as proprietary systems and non transparent billing. This makes it impossible to get an accurate picture of costs with any certainty - at least not until now.

The introduction of VoIP in the market has shaken up the way things are done. VoIP firms are famous for their transparency and itemized billing. In addition, most firms now offer standardized systems which allow anyone with the proper technical expertise to administer the systems.

VoIP PBX Costs
VoIP PBX Costs

Standardized VoIP SIP Services

If a business decides to hire the services of an ITSP in the form of hosted PBX services, they can easily start treating VoIP as a cost center for several reasons. In the first place unlike regular telcos, VoIP firms are very open about their call rates. They're usually displayed prominently on their website with no hidden connection charges and itemized billing allows any firm to be able to verify the sources of any costs. This has happened because of the large amount of competition amongst VoIP firms. The service has become commoditized and standardization has allowed people to switch their providers without too much of a hassle.

The second reason is that there are no hidden costs in the form of compatibility and technical know how. The standards are open and managing an SIP proxy server won't be your headache since that will be taken care of by your provider. Handling the switch to hosted PBX is easy and you'll need the same procedures no matter which provider you choose so it's a repeatable process. This allows a certain measure of certainty with respect to costs - it's something that no regular telecom provider can assure you. And that's just one more reason to choose VoIP.

Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)