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Trouble Printing Bricks Coupons on your Mac Computer?

Updated on November 21, 2011

Many people with a Mac computer have experienced a problem printing Bricks Coupons after having it work perfectly for a while and then suddenly, it stops. After searching threads all over the internet and finding no help, I decided to put together a list of things I did that resolved my problem twice.

If you are getting the screen in Picture 1 over and over again even though you have already installed the coupon printer, follow the steps below to see if you can resolve your issue.

Picture 1

Notice the word "Help" in blue at the bottom right. This will take you to the screens that show you system requirements, an installing guide for your browser and a link to contact Bricks if you can't get a resolution.
Notice the word "Help" in blue at the bottom right. This will take you to the screens that show you system requirements, an installing guide for your browser and a link to contact Bricks if you can't get a resolution.


The steps below are listed in the order that you should try them. Try each step until you have a resolution.

1. Make sure your computer meets the system requirements. The system requirements are listed in Picture 2 or you can get to them yourself by clicking the word "Help" (see Picture 1).

Picture 2

2. Since I am not currently experiencing a problem with this, I could not get a screen shot to show you. Please refer to Picture 1. You will click on INSTALL THE COUPON PRINTER. After it downloads, and you open the file, you will see 2 icons: one is the installer and one is the uninstaller. Uninstall the coupon printer by clicking on the uninstaller icon. When that process is finished, you will reinstall it by clicking on the installer icon. Make sure you quit out of your browser before you uninstall and install.

When you have finished with uninstalling and installing, restart your computer and then try to print a bricks coupon. If this does not work, go to step 3.


3. Click on the Apple Menu and select Software Update. After the system gives you all the update information, click Install Items. Your computer should be restarted after all updates are installed. Try to print a Bricks Coupon again. If it does not work, go to step 4.


4. Upgrade your Mac operating system to Snow Leopard. My guess is that the reason Bricks stops working is because they have a software upgrade and it becomes incompatible with the version of OS X or Java that you are using. I’ve had bricks problems twice and upgrading to Snow Leopard fixed the problem last time. The newest Mac operating system is Lion, however, you have to upgrade your system to Snow Leopard before you can upgrade to Lion. Baby steps, right?! Order Snow Leopard for $29. While you are waiting to upgrade your computer, click on the help button (in Picture 1) on the bottom right of the Bricks page and request that they mail you the coupon.

If you have any questions, please post them here so I can try to help you troubleshoot. Keep in mind that I am not a Mac expert but I would love to try to help you. If you have any helpful feedback, please feel free to share it.

Happy Couponing!

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    • Chasing Riley profile image
      Author

      Chasing Riley 6 years ago from Los Angeles

      I cannot find anything that says an advanced tab. Are you getting an error message that is telling you to do that? If so, what is the exact error message. If not, have you tried following the steps I listed above?

    • profile image

      Cintheya 6 years ago

      Mine is saying I need to change my printer setting on the "advanced tab" make sure it doesn't say "keep printed documents". Not sure where to find this since they don't give instructions for a pc. I have an HP Desktop. Any ideas? I have a macbook pro

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