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Troubleshooting Dell Streak Problems

Updated on January 8, 2016
Max Dalton profile image

Max holds a BS in Mass Communications from SIU and an MA in Communication from U of I, and is pursuing an MBA from Webster University.

Common problems with the Dell Streak tablet / smart phone include an echo or noise during calls, not receiving incoming calls, the device not turning on and more. Use troubleshooting to work through these and other problems to see if you can solve your device's problems on your own. This article also outlines how to restore your device to the factory settings if your problems are severe enough, and also how to recalibrate the touch screen if you're having problems with it responding.

The Dell Streak 5 tablet / smart phone works to give users the both of both worlds, with phone functionality and a larger screen than the average smart phone.
The Dell Streak 5 tablet / smart phone works to give users the both of both worlds, with phone functionality and a larger screen than the average smart phone. | Source

Echo on Dell Streak Phone Calls

Echos or noise in the background while you're on a phone call can be the result of your tablet's service provider or the part of your provider's network that you're on. First, try ending your phone call and then calling the person you were having the phone conversation with again. If that doesn't work, contact your cellular service provider and report your issue, as it's most likely something on your service provider's end.

SIM Card Errors

The SIM card can be accessed by removing the back cover from your Dell Streak. The SIM card is located in a metal slot directly above the upper-right side of the battery bay. If you receive a SIM card error on your Dell Streak's touch screen or if you're having issues accessing information on the SIM card, try working through your problem by doing the following:

  • Eject the SIM card from the Dell Streak and check it for signs of physical damage, such as a crack in the card or other damage.
  • Ensure the SIM card is inserted properly. With the tablet's back cover removed and the tablet positioned so the camera is at the top, slide the SIM card into its slot so the edge that's cut off is on the front-right side of the side you insert first.
  • Remove the SIM card and wipe it off using a silk cloth. Dirt or debris on the SIM card can prevent it from working properly.

Not Receiving Incoming Calls

  • Check the number of bars available that's associated with your cellular data signal. If the bars are low or not present, you may not be receiving incoming calls. You'll need to move to a location where you get a cellular data signal. If you're inside of a building, position yourself near a window or go outside of the building.
  • The Dell Streak may be in Airplane mode, which disables the cellular data signal and connections to wireless networks. Try turning off Airplane mode to see if that resolves your problem.
  • Call Barring may be enabled on your Dell Streak, which blocks some incoming phone calls. You can turn off Call Barring by tapping through the following sequence: "Home," "Menu," "Settings," "Call Settings," "Additional Call Settings, "Call Barring" and then "Deactivate All."

Background Noise During Call

Hearing background noise while you're on a phone call is often the result of being too close to another device that sends and receives a wireless signal, such as a baby monitor, cordless phone, cordless power tools, wireless routers or a number of other devices. Turn off the device that may be causing the unwanted interference or move away from that particular device.

Dell Streak Won't Turn On

  • Ensure that the back cover is securely on the Dell Streak. If you remove the back cover from the device while it's powered on, the device will shut down automatically. You won't be able to turn the device back on until the back cover is securely on.
  • Try plugging the device in for at least an hour to allow it to charge in case the device's battery is dead.
  • Remove the battery from the Dell Streak and wipe it off using a silk cloth. If the battery is dirty, it may not be making a connection with the tablet.

Recover Dell Streak to Factory Settings

  1. Hold down the Dell Streak's "Power" button for at least five seconds to bring up a list of options on the screen.
  2. Select "Power Off." The Dell Streak will power itself off.
  3. Hold down both volume buttons and the "Power" button at the same time. After roughly five seconds, the Configurations menu appears on the screen.
  4. Highlight "Factory Reset" using the Dell Streak's volume buttons and then press your device's "Camera" button. The device will begin the recovery process and may power itself on and off a few times. The process will be complete when the device reboots to the screen you saw the first time you booted up the device.

Calibrate Dell Streak Touch Screen

  1. Hold down the Dell Streak's "Power" button for at least five seconds to bring up a list of options on the screen.
  2. Select "Power Off." The Dell Streak will power itself off.
  3. Hold down both volume buttons and the "Power" button at the same time. After roughly five seconds, the Configurations menu appears on the screen.
  4. Select "Screen Calibration" using the volume buttons and then press the "Camera" button. The device reboots and the touch screen will be re-calibrated upon completion of the reboot.

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    • profile image

      Marisa 2 years ago

      You save the QR-Code on your hard drive. Have business cards prtiend with the QR-Code on it. The person you give your business card to can scan your business card with´╗┐ his mobile phone.

    • Max Dalton profile image
      Author

      Max Dalton 5 years ago from Greater St. Louis, Missouri

      Hi selvaraj,

      Unfortunately, I can't help you with this, as I'm not familiar with what is required for your device to read Tamil newspapers.

      Best,

      Max.

    • profile image

      selvaraj 5 years ago

      I cannot read Tamil news papers on dell streak please help me to read

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