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Using LokBox for VoIP Management

Updated on May 19, 2011

The Challenges of VoIP Network Management

An organization which decides to use VoIP instead of the traditional communication services provided by the telcos makes a commitment to closely monitor its Internet traffic throughout the duration that VoIP is implemented. This is certainly one of the difficulties in switching to VoIP, but most medium sized businesses already have network administrators that do the job of managing the network. While VoIP is a new application, it's still an Internet based system and will be subject to the same principles of traffic management that any real time application will entail.

Nonetheless, it can't be denied that it might be the first time your technical staff will face the challenges of a real time 24x7 application like VoIP and several tasks such as traffic shaping, traffic prioritization, and selecting the optimal channel of different types of traffic will be new to them. What is needed is a comprehensive network solution to manage all these requirements and there are several on the market which do just that. LokBox is one such example of a device which sits between the Internet and your organization and provides complete network management solutions.

In this article, we look at some of the functions which are required to manage VoIP properly and why it makes sense to install a comprehensive network solution for your business.

Network Management solutions
Network Management solutions

LokBox like solutions for your enterprise

One of the challenges of implementing network management solutions is designing and maintaining an efficient network architecture to get the job done. The more points of failure which exist, the greater the chance of something going wrong. For example, if you have one box for the firewall, one box for the NAT router and yet another for the traffic shaping functionality necessary for VoIP to work smoothly, maintaining all this will be problematic. This is why it makes sense to try and implement a solution which handles all of these things in one box. This improves efficiency and provides a single place to handle all the changes and tweaks which need to occur from time to time.

LokBox is one such example of an "all in one solution." It can traffic shape (at the user level if necessary) and even perform functions such as selecting a special line for VoIP traffic for added reliability. And of course, it performs the usual functions of prioritizing traffic, caching frequently used web pages which frees up bandwidth for more important VoIP data and implementing cutoffs for important parameters such as jitter and packet loss.

This kind of network management will be necessary regardless of whether you have in house or secure hosted VoIP solutions. Of course, the latter requires considerably less headache which you'll be eager to avoid given that you have to already manage your network traffic. Contact your Internet Telephone Service Provider (ITSP) to find out how to switch to hosted PBX if you feel this is the right move for your business.


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