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VoIP Market Trends

Updated on February 5, 2013
VoIP Market Trends
VoIP Market Trends

Status of VoIP Adoption

The explosion in smartphone growth has brought about a dramatic shift in the way people communicate. They're used to being mobile and having fewer restrictions. Individuals now also possess multiple devices on which they want to communicate – tablets for example. This has encouraged them to seek out new communications solutions that allow them to talk to one another regardless of where they are and what they happen to be using at the time. The traditional PSTN phone system is inflexible and doesn't allow this kind of mobility. In addition, it is expensive and the smart phone typically needs to be locked into a contract. VoIP on the other hand has no such barriers. It is the child of the Internet and inherits from its parent the flexibility and scalability that made it so popular in the first place.

VoIP applications on both Android and iOS are plentiful. This follows an initial hesitancy by Apple's App Store to approve programs like Google Voice. But all that's in the past and the smart phone platforms have wholeheartedly embraced VoIP calling. So what more is in store for this nascent technology? Will it ever become as ubiquitous as the plain old telephone system?

VoIP – Divergent Futures

The future of VoIP to a great extent depends on how various corporations come together and hammer out a standard for everyone to use. Without that, different VoIP services will use separate protocols and addressing systems and will not be able to communicate with each other. This will dramatically limit the potential of VoIP as a replacement for the PSTN phone system. Consider a VoIP application like Skype. While you can freely chat with anyone who is also using the Skype service, you cannot talk to people who have installed GTalk, Yahoo, or any other voice chat application. This is because Skype has a proprietary protocol that they do not open up to others. This segregated future is possible without the cooperation from the industry.

On the other hand, if more and more individuals begin to use standardized VoIP PBX services, we will be in a strong position to see VoIP become as ubiquitous as the erstwhile telephone network. Instead of telephone numbers we will have SIP addresses that look very much like e-mails. So whenever you want to call someone, just dial their e-mail address and you can be connected via the Internet for free.

If you're a business, contact a local Chicago VoIP phones provider to find out how you can get started with VoIP today.


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