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VoIP Communication Evolution and Billion Dollar Business Opportunity Ahead

Updated on May 9, 2016

“...if you accept change as inevitable, it doesn't crush you when it does. Every technology ages, John. The only thing that never gets old is connecting with people. That's what everyone wants, a real connection,” (One Percent, Person of Interest, Season 2, Episode 14).

Since the evolution of human being, mankind has best been trying to communicate among themselves and never stopped searching for a real way of being connected to each other. In ancient time, people set fire to dispatch signal, sent pigeon with letter, beat drums and shot canon fires. Then, came the post by horse. Runners also delivered dispatches.

Steps to Internet

With blessing of science, mankind sent the first radio signal by the very beginning of the twentieth century, bringing a significant change to communication through telephone across the globe. Internet added to the evolution of communication in 1968, which was yet to take over the globe. Rapid development of science brought cell phone to our pockets by the end of the twentieth century before until being outsmarted by digital device with internet facilities. VoIP becomes the best way of commutation and mobile networks together with VoIP facilities turn to be a real connection for everyone

What is VoIP?

Voice over Internet Protocol (VoIP), as US Federal Communications Commission puts, is “a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter."

Expansion and uses of VoIP

The uses of mobile has shrunk from 97 percent to 75 percent over the past three year. Users have shifted to Internet connection. 3.2 billion out of 7.3 billion people has enjoy access to internet across the world.

VoIP is one of the fastest growing industry in communication. Data from different study shows Mobile VoIP is likely to hit 1 billion marks by the year 2017 at an expected increase rate of 15.3 percent annually. So, 1 in 3 people, who have Internet connection, will use VoIP services.

VoIP has been the fastest and easiest way of communication across the globe so far. Millions of people use VoIP facilities everyday on a variety of purposes including video calling, file sharing, instant texting and so forth. Many leading VoIP service providers has already added end-to-end encryption to ensure security to their users.

Multi-billion dollar business of VoIP in future

VoIP is a multi-billion dollar business industry. Global VoIP services are likely to generate nearly $137 billion in revenue by 2020. In Bangladesh, VoIP is outpacing the growth in traditional voice industry. People are switching to VoIP platform to do international, cross border communication.

Another market research company projected VoIP will generate $212.28 billion in revenue by 2019-2020 - nearly $76 billion more than that of aforementioned estimated revenue.

Barrier to VoIP facility

Hassle of same app using

A user cannot get the chance to use VoIP facility unless user from other end also come online with and use the same app and/or product at a same time. For example, one can make audio/video call, send picture/file from Skype to Skype only, not to messenger, WhatsApp, Viber etc.

On the contrary to VoIP, a caller only need to stay online in real VoIP; no matter wherever the receiver have been

Higher price of Internet bandwidth

Usually, subscribers are paying a relatively higher price for internet service. That’s is why, they become horribly aware in using their data, let alone the unlimited data access.

Crafty way of Internet data sale

Mobile operators and Internet Service Providers (ISPs) buy Internet speed (1mbps, 2mpbs etc.); but they sell data with a certain limit. An Internet subscriber, who use limited data, should have no reason to be concern with. Unlimited data access will obviously increase the use of VoIP service to a great extent.

Scenario of developing countries like Bangladesh

Reve Systems, a Symbian foundation member, is the market leader in VoIP services in Bangladesh. Services of Reve Systems include….. Legal framework of Bangladesh does allow VoIP services. But, avid users bypass the law and use it. Making VoIP legal will, obviously, become a great deal for the advancement of communication in Bangladesh.

A way forward for developing countries like Bangladesh

Access to internet with unlimited data is, of course, the first and foremost aspect to ensure the reach of VoIP services to all. The Government of Bangladesh may form a commission, which will work on it. The more Internet subscribers the more VoIP users. Money that come from internet and VoIP can be added to government revenue. And, people will have their real connection and enjoy the cutting-age communication facilities.

With resolving the legal barrier, VoIP services providers can set foot to Bangladesh market through mobile virtual network operator and long distance carriers, bringing down the requirement of bandwidth below 9-10kbps. Mobile VoIP and IP Communication platforms provider Reve Systems, based in Singapore, has already launched this services in African markets.


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