VoIP and Moving to the cloud
Shifting away from local hardware
A lot of things are changing fast in the IT technology world. Along with the ubiquity of the Internet, the explosion of smart phones and VoIP, there is also a very steady shift away form in house systems. Companies which at one time would never have imagined giving up expensive software such as MS Office are slowly exploring the possibilities of migrating their document collaboration into the cloud via services such as Google Docs. At one time such platforms were not feature rich and couldn't compare with the speed and availability of native applications. But all that's beginning to change. New browser capability, HTML 5, Flash and other technologies are quickly closing the gap between the services available on a computer and those in the cloud.
VoIP is no different. As an Internet based application, it was only a matter of time before someone thought of hosting VoIP capability on a third party's professionally managed server and charging a low monthly rental from the companies who use those resources. It's just another trend in the general pattern of people looking to more and more powerful servers to do their day to day work.
Hosted VoIP PBX Services
Earlier, the costs of moving to a VoIP system could be pretty prohibitive. And those costs were not measured merely by the direct financial implications. True, setting up your own VoIP server and paying a technical team to keep it running is one aspect. But apart from that, it's generally a distraction for a small or medium sized business trying to focus on its core competency. A hundred little details such as finding the place for the extra staff and hardware, the hassle of maintaining software licenses, network outages etc, all insidiously reduce the effectiveness and leanness of a business.
Hosted VoIP systems allow any business no matter how small to get up and running with an SIP account registration within 15 minutes. HD Voice VoIP servers allow a company to make use of the most advanced VoIP features which were previously available only to those who could afford the expensive installation and management. And these small ITSPs are constantly innovating based on price and capabilities unlike traditional telcos who operate as an oligopoly and are too large to really serve your needs. Think of the choices you have while hosting your website - the breadth of offerings and the customizability you can obtain. Now imagine having the ability to craft your communications experience like that and you can understand the power of hosted VoIP.
Just another step in the general move towards the cloud in the bid to reduce costs, increase availability and obtain more flexibility.