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Help My Internet Is Broken

Updated on November 22, 2015

The World Revolves Around These Little Boxes

Router | Source

The End Of The World Or Is It?

Up down.up down, the internet was doing push ups until it finally quit altogether. The world revolves around computers . A computer company has paid the bills for 27 years. I write on Hub Pages. The college my children go to gives internet quizzes and tests. Conventional classes even allow papers to be written and emailed to professors. Our Television is through the internet. Oh dear,don't forget email, Face Book, Shutterfly and Twitter, ITunes etc. When the internet goes down it is the end of the world.

Well maybe it's not the end of the world. The first day our internet went down it sure felt like the end of the world. Staring at the dead modem for awhile I thought, "There must be some solution".

What is there to do on a work day when internet service is unavailable? This catastrophic day helped prepare us later for visiting dad. While it seemed like the end of the world for a bit, there was a silver lining.

H.P. netbook
H.P. netbook | Source

Internet and phone lines are down. No Hub Pages, Google, email, banking or Face Book, The whole mess started yesterday about 11:45am. I was leaving when the internet went down. I assumed the dogs had unplugged something, so I just left. The boys came in tried to fix the internet. I came in for a short time and tried to fix the internet. Nothing. I needed to leave and didn’t worry about it until after my appointment last night. By then I was suffering from withdrawal. Email and H.P. notifications were calling me!

My excellent computer expert asked, “Is there any phone service”? Nobody had picked up the house phone all day. The phone is dead as a doornail. There is the trouble. No dial tone. Thank God for cell phones. Call AT&T. Does anyone one else fume when the recording says, “If you want speed up your report go on line”. If I could go on line …well never mind.

It is quiet. I get a call from AT&T. They have had trucks in the area and may have disconnected my service. Really! Oh well, I pick up a book I got for my birthday. Wow, how relaxing to tuck into bed and read. I was asleep by 10:15. Felt great after 8hours of sleep.

Next Day

Still no phone or internet service. My job for today is to follow-up with the phone problem. After fifteen minutes and 9 seconds I reach an operator. “That work order is on hold”. “What”? “Get it off hold”. Panic is creeping back. One of my college students comes in and has a fit. "I have a test to take online and it's about to close".

Panic is unproductive. Developing a plan for getting connected makes more sense. I tell him we have options.

I can always can write a Hub in Word. Then cut and paste, but that doesn't work for the college student in need of an internet connection.

Then you are told there is a contract you need to e-sign. Now is time to pack your lap top into your commuter bag. Then head out to Peet’s Coffee. Peet’s gives customers internet. (until recently an access code was necessary.) Starbucks has unlimited wireless access. Need a more private place? Head to the library. You can hard wire into their system or connect to Wireless. The library usually has places to plug your charger. Last but not least, if you have money to spare you can always go to Verizon and buy a mobile hotspot. Walmart sells mobile hotspots you can recharge when needed. Now we are making progress.

Mobil Hotspots

These can be expensive, but they are sweet. They can run up to 5 devices at one time. If you have the resources to buy one, this may be your answer to internet problems. The draw back to mobile hotspots is the monthly plan. Fifty dollars a month, minimum two year contract, through Verizon. This would be impractical at home. We typically have at least five or more computers from desk top, Net books, Nooks, smart phones and tablets running at a given time. A mobile hot spot wouldn't be strong enough to replace our D.S.L. We found a pay as you go plan while traveling. The people at Walmart were helpful, when we were in Tennessee. We finally found a hotspot that would work, in Tennessee as well as California.

Our smart phones will act as mobile hotspots for an additional fee, but we didn't have smart phones at this time.

If your only computer is a desk top, do not despair. Remember, Nooks, Kindles, HP Tablets and I Pads all connect to WiFi. Don't have one, or your husband took it to work this morning. There is always the Library. There are public computers without time limits and there are computers with time limits that you can use.. Be sure the computer you choose fits your purpose. I cannot write a hub on the 15 minute computer even on a good day. The library has lots of other advantages. It has books and magazines with which to research future hubs. So old fashion, but I can skim through a pile of books faster than I can find some stuff on the internet. Oh yeah, the internet was down, which sent me to the library in the first place. If the library is about to close you can look up the directory of free internet locations. MacDonalds, Peet's, and Starbucks all have internet service. There are lots of other places as well.

Finally, the repair guy called to say he will meet me at my house. Yahoo! Oh no, not so fast. This is the repair guy, not the guys who broke your lines in the first place. Repair guy can't find the problem, but will call the line breakers. Our phone switch is inside the garage, Most switches are usually outside. Someone has to keep opening the garage door and putting the dogs in the house. The line breaker guys and their trucks are all over the neighborhood. The repair guy may not have found the problem, but he sure got results from the line breaker guys.

All's Well

Five o'clock. The line breaking guy comes to the tell me everything is fixed. "Can you try it"? I never even thought about the phone, I checked internet. Victory! Internet is alive and well! When the family comes home for dinner I am merrily pounding away on my most recent hub as though nothing happened all day. The day may have been trying, but just think of all I learned about local, free internet, and Mobil Hotspots. Whew, what a day. Yes the phone works too, but who needs a phone when you have internet.

Sometimes Inconvinence Helps You Get Prepared

Well since that fateful day when the internet went down several other computer disasters have occurred. We needed to go to Tennessee to help Dad. Since we can work any place with internet that didn't seem a problem. We knew Dad didn't have internet. This hub prepared us to deal with the situation. We would drive the seven miles into town to Starbucks everyday, drink caffeinated coffee and work for an hour or two. Restricted internet access is relaxing. Be philosophical, accomplish what you can and let the world go on without you. There are all sorts of possibilities, be creative. Who knows you may wander into mystery, intrigue, and high adventure while trying to solve internet difficulties.

Every trip we made to Dad's was relaxing for the next 18 months. He was glad to be left alone while we went into town to download email.

When he died, we had a mobile hotspot. Without Dad to slow us down we acted like crazy people. We had to clean out his house and manage all his affairs in a short period of time. We were able to keep track of flights, lawyer appointments, changing flights when the blizzard of 2013 snarled travel for my brother headed to Boston. Our computers were connected by the little box called a mobile hotspot so we were comfy despite the weather. My brother brought his own, so he just worked from Memphis a couple of days.

I like to think I can handle being unplugged, but the internet surely makes the traveling life easier.

Now let me tell you about my new Galaxy S6. That is a slick phone and when the internet goes down you can use mobile data, but that's another story for another time.


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    • tirelesstraveler profile image

      Judy Specht 6 years ago from California

      When we went to Tennessee last month we considered getting a mobile hot spot. Dad's phone company is so small dial-up doesn't work. Actually his phone doesn't work very well either. The cost of the hotspot, which we couldn't use at home, would have been $600 a year. So we wandered the 7 miles into town and drank coffee at Starbucks everyday. You can write hubs in word in copy them onto Hubpages. Works in a pinch.

    • The-BestMouseTrap profile image

      Pam Valentine 6 years ago from The Heartland, USA

      Living in the country, mother nature helps to disconnect our power every now and then with a weather failure of some sort and I used to use my tmobole hotspot until they started putting limits on it. Dang them. I only used it when they power went out, but I guess it got abused alot.

    • tirelesstraveler profile image

      Judy Specht 6 years ago from California

      Stephanie, I am so with you. After a whole week in rural Tennessee I have vowed to reform. We could drive to town to Starbucks, which was ultimately good since there was no caffeine at Dad's either. My husband and I came home more relaxed than we have been in ages. My husband is a computer engineer so his life is computers. Don't check the email and it gets unruly.

    • Stephanie Henkel profile image

      Stephanie Henkel 6 years ago from USA

      I can't believe how much of an internet addict I've become. I have withdrawal if I'm cut off for a couple of hours! Luckily, as you pointed out, there's the library and also lots of businesses with free wifi for their customers. Was it just last year where I could go a whole day without getting online and not get twitchy?

    • tirelesstraveler profile image

      Judy Specht 6 years ago from California

      Carolyn, Bless you for your lovely comment. I love being resourceful.

    • tirelesstraveler profile image

      Judy Specht 6 years ago from California

      Dumbledore, I assumed that my readers would be conscious of doing the right by the businesses. You are so correct in bring this to my attention.

    • carolyn a. ridge profile image

      carolyn a. ridge 6 years ago

      Great hub! I had the no-phone, no-computer last Monday, and I did not look for a fix !! Actually, it was a great relief. I used the cell phone until hubby came home and got things in order. I am so proud of you! You really used your survival instincts.

    • Dumbledore profile image

      This Old Guy 6 years ago from Somewhere in Ohio

      Many of the businesses that provide free hotspots assume that the service is for paying customers. Do not pull up in the parking lot an connect while you are in your car. That action may stir the interest of local law enforcement and you could wind up charged with Internet piracy.

      Good story and glad to see all worked out.