What I’ve Learned Over 15 Years of Being Involved With Software
Dennis Nadeau Talks Software and Outsourcing
Tired of getting the outsourcing run around, or being cheated by your in-house team of web designers and developers? If so, then read on…
Anyone who has either outsourced or worked with a freelancer knows of the negligence, the time difference difficulties, the cultural differences, the unrealistic expectations, the additional fees for padding, egos, language barriers, the poor communication and the concept of "your project is scheduled to be completed tomorrow", but tomorrow either comes weeks or months later, or sometimes never. And don't get me started on the theft of your software source code. That’s right, how about paying someone lots of money, only to find that the company or person you're hired is now selling multiple copies of your source code for 1/10 the price you're paid for it, only to find that there's absolutely nothing that you can do to get restitution.
Hello, my name is Dennis Nadeau
& I to have experienced all of the above and much more, resulting in the loss of lots of money & more importantly, many years of my life wasted. I've experienced firsthand the disastrous results from hiring in-house programmers, designers, & outsourcing. I've had my own software development offices in the USA, India, & the Philippines. Over the last 15 years, I've hired & let go of many freelancers, in-house web developers & have outsourced to companies from all over; USA
For all of the reasons above and many, many more, I learned how to create project plans, design and develop simple to complex websites, large and small e-commerce sites, supply chain site, set up servers and secure them from hacker attacks, write database code, and I also became a project manager and then I decided to start a web development company, so you wouldn't have to experience the loss of a whole lot of money and go through the horrors of what I've been through just to get your site developed on time and on budget.
Helpful Tips to Consider Prior to Outsourcing
1. Set up a Skype or Google hangouts call. It's always a good idea to talk with the representative face-to-face rather than online. Keep in mind that people working outside of the U.S.A. don't have a lot of the same luxuries that we have here. Most of the programmers/freelancers are working from home or in offices that don't have access to a very fast internet connection. Most of the phone calls and fast internet times are subject to rolling electrical blackouts.
2. Know your people. Ensure that you can clearly understand the person you are going to be working with and be sure that they are clear about your project milestones and deliverables. Ensure that you are outsourcing your project to an organization or an individual that will make themselves accountable. My advice is to start them off with a small, low-cost project to see how that goes before you hire them to do your big stuff.
3. Signed agreements usually contain nothing. No matter how good your agreement terms and written deliverable's seem to be, ask yourself whether you are going to take legal action against them if any of the agreed-to terms are not honored. Are you really going to spend the time, money and resources to sue in another country? Even if you get a judgment, how are you going to collect it?
4. Time difference factor. Real-time communication makes for inconvenient and long response times. There is also a reduced sense of accountability, commitment, and partnership when dealing with outsourcing.
5. Poorly-written Code. In India as well as many other countries, anybody can become a web designer or software developer despite their qualifications. Simply because someone claims to be a programmer or web developer, doesn't mean that they can design or edit images in Photoshop, set up or configure a server, create or maintain a database, write or integrate an API or are aware of which cyber-security measures to take to avoid being hacked. To be a well-rounded web developer, you must have knowledge regarding front-end and back-end development.
6. Intellectual Property Theft/Back Doors. Your Intellectual property and data security could be at serious risk. Most people are under the impression that they are protected by the terms of their signed agreement and that the individuals who are working on their project have been vetted. How do you know whether or not your outsource provider wrote a backdoor into your project code in case they do not like the way you've been treating them.
7. Outsourcing Lawsuits. You may never know whether or not your site, software project or code has been copied, stolen or is being sold on the black market. If you find out that this has happened and you're planning to file a lawsuit against your outsourcing provider or neighbor's kid, note that outsourcing lawsuits are notoriously difficult to prosecute and rarely benefits either party in the long term.
© 2017 Dennis Nadeau