eBay Shopping: Be Careful With Unscrupulous Sellers
I am not certain if this is the usual trend in eBay, to deliver their shipment more than a month after it was ordered. As of this writing, I have not received the item I ordered on April 6, 2012. I am in the Philippines, so this must be for all the Filipino shoppers out there. However, I wish to hear from the rest of the world who must have experienced delay in their shipment. I cannot decide up to which point I will cancel my orders. I've been waiting for so long so I think it's not a good idea to cancel it now that I've wasted too much time anticipating. If I had known it would take longer, I could have cancelled this earlier.
On the 10th day after I ordered the item, I e-mailed the online seller, wanting to know what happened to the promised "2-3 days shipment". They told me, it usually takes 16 to 20 days for the shipment to arrive in the Philippines. I accepted the explanation without any qualms, but when I think about it today, it even confuses me more. Why that long? The item is supposed to be coming from Hongkong, one of our neighboring countries. I would understand if it comes from the UK or any European countries.
This is my first time, and probably the last time to use eBay. I thought it's going to be convenient, fast, and affordable. Yes, affordable it is, but considering that there are things that I need to accomplish using that item, eBay just turned out to be not a good shopping alternative. My first impression would not be good enough to convince me to continue online shopping. It's pretty bad. I don't think I will ever transact again with eBay after this.
Update: Arrival Date: May 18, 2012 (More than one month of waiting)
One week after it arrived, I received a feedback link from eBay, and since I had a bad experience with the shipment, I readily rated it negative. The next days after I submitted my feedback had me endlessly exchanging e-mails with the seller's representative begging me to retract that negative feedback. eBay suspended their account, and therefore they were not able to transact online with other shoppers for a day or for the entire duration of the suspension which I did not bother to ask. With the situation right in front of me, I suddenly felt a desire to retaliate, but I realized I could not be like them. If they had ruined my one and only chance to work with google (Google considered my application for an online job, but the job needs a web cam for monitoring) , I could not afford to ruin theirs even if they have committed such grieve mistake.
I was amazed at how good they were able to explain why it took so long for the item to arrive. They have convinced me so well, only that I was still regretful why I have not seen this kind of effort to communicate with me, while I was still helplessly waiting for my webcam.
So to end up this endless correspondence, I retracted my negative feedback about the seller, with a condition that next time they have to indicate shipment waiver of 1 month or more, and stop putting the 2-3 days shipment whenever it is really not applicable. I am not expecting them to follow my condition, but I will certainly order again using my husband's account, and if I notice no change in the way they transact, then another set of negative feedback will be on their way. This time no retracting, no mercy for these unscrupulous sellers online.