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eBay Shopping: Be Careful With Unscrupulous Sellers

Updated on September 8, 2012
almost one month and a half waiting time....just for this small item, and after trying this camera, all the more I got disappointed. It's not worth the wait.
almost one month and a half waiting time....just for this small item, and after trying this camera, all the more I got disappointed. It's not worth the wait.

I am not certain if this is the usual trend in eBay, to deliver their shipment more than a month after it was ordered. As of this writing, I have not received the item I ordered on April 6, 2012. I am in the Philippines, so this must be for all the Filipino shoppers out there. However, I wish to hear from the rest of the world who must have experienced delay in their shipment. I cannot decide up to which point I will cancel my orders. I've been waiting for so long so I think it's not a good idea to cancel it now that I've wasted too much time anticipating. If I had known it would take longer, I could have cancelled this earlier.

On the 10th day after I ordered the item, I e-mailed the online seller, wanting to know what happened to the promised "2-3 days shipment". They told me, it usually takes 16 to 20 days for the shipment to arrive in the Philippines. I accepted the explanation without any qualms, but when I think about it today, it even confuses me more. Why that long? The item is supposed to be coming from Hongkong, one of our neighboring countries. I would understand if it comes from the UK or any European countries.

This is my first time, and probably the last time to use eBay. I thought it's going to be convenient, fast, and affordable. Yes, affordable it is, but considering that there are things that I need to accomplish using that item, eBay just turned out to be not a good shopping alternative. My first impression would not be good enough to convince me to continue online shopping. It's pretty bad. I don't think I will ever transact again with eBay after this.



Update: Arrival Date: May 18, 2012 (More than one month of waiting)

One week after it arrived, I received a feedback link from eBay, and since I had a bad experience with the shipment, I readily rated it negative. The next days after I submitted my feedback had me endlessly exchanging e-mails with the seller's representative begging me to retract that negative feedback. eBay suspended their account, and therefore they were not able to transact online with other shoppers for a day or for the entire duration of the suspension which I did not bother to ask. With the situation right in front of me, I suddenly felt a desire to retaliate, but I realized I could not be like them. If they had ruined my one and only chance to work with google (Google considered my application for an online job, but the job needs a web cam for monitoring) , I could not afford to ruin theirs even if they have committed such grieve mistake.

I was amazed at how good they were able to explain why it took so long for the item to arrive. They have convinced me so well, only that I was still regretful why I have not seen this kind of effort to communicate with me, while I was still helplessly waiting for my webcam.

So to end up this endless correspondence, I retracted my negative feedback about the seller, with a condition that next time they have to indicate shipment waiver of 1 month or more, and stop putting the 2-3 days shipment whenever it is really not applicable. I am not expecting them to follow my condition, but I will certainly order again using my husband's account, and if I notice no change in the way they transact, then another set of negative feedback will be on their way. This time no retracting, no mercy for these unscrupulous sellers online.

Comments

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    • go-barbara-go profile imageAUTHOR

      go-barbara-go 

      6 years ago

      Yes, in fact I am trying to also view it that way. Thanks for dropping by.

    • katyzzz profile image

      katyzzz 

      6 years ago from Sydney, Australia

      I understand your feelings completely, very disappointing for you. Like many things lately I think these new things have had their day.

    • go-barbara-go profile imageAUTHOR

      go-barbara-go 

      6 years ago

      Yes, I will. After a long wait, finally it arrived today, May 18th. This was ordered April 6.

    • profile image

      Ray Chapman 

      6 years ago

      Next time try www.gemm.com . It's a very good alternative to Ebay!

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