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Philippine Social Security System: Online Registration; SBR No.

Updated on August 11, 2013

How to Register Step by Step SSS Online Account?

What is the purpose of online registration in the SSS website?

The main purpose of online registration is to ensure information security and to prevent identity theft. This is in accordance with Section 24 (c) of the SS Law, which provides that the members' records should be kept confidential by the SSS and Section 31 of the Electronic Commerce Act or Republic Act No. 8792. The said provisions are cited below:

SSS Website Registration FAQs

Republic Act No. 8792 (Electronic Commerce Act)

"Section 31. Lawful Access - Access to an electronic file or an electronic signature of an electronic data message or electronic document shall only be authorized and enforced in favor of an individual or entity having legal right to the possession or the use of the plaintext, electronic signature or file and solely for the authorized purposes. The electronic key for identity or integrity shall not be made available to any person or party without consent of the individual or entity in lawful possession of the electronic key."

Republic Act No. 8282 (Social Security Law)

"Section 24. Employment Records and Reports. - (c) The records and reports duly accomplished and submitted to the SSS by the employer or the member, as the case may be, shall be kept confidential by the SSS except in compliance with a subpoena duces tecum issued by the Courts, shall not be divulged without the consent of the SSS President or any official of the SSS duly authorized by him..."

When did the online registration start?

It started on June 12, 2008 when we launched the enhanced SSS website. All members, including employers, need to register online to be able to get a user ID and a password that will enable them to access their respective social security records from the SSS Online Inquiry System. This service is free of charge and is a more convenient and economical way for the members to download and print their SS records since it eliminates the need to visit and queue at our branches to request for print-outs. Now, you can access and print your SS records any time and at the comfort of your home or office.

What are the system requirements to access the SSS website?

The following are the minimum system requirements:

1. PC with internet connection

2.Microsoft Windows 95 and above operating system versions

3.Microsoft Internet Explorer version 6.0 and 7.0

How do I register online?

Simply type http://www.sss.gov.ph, the SSS website address, in the address bar of your Internet Explorer and press the Enter key to display the SSS website. Then, mouse over on the My.SSS menu to pull down the sub-menu. Click on Register (found under the sub-menu) to commence with your online registration. Follow the system's instructions and fill up the registration form accordingly. Then, click on the Submit button at the end of the page to send the information to SSS.

What are the information required in registration?

A.) For MEMBERS

1. SS Number (composed of 10 digits)

2. First, Middle and Last Names

3. Date of Birth (click on the month, day and year)

4. Mother's Maiden Name (indicate surname only)

5. Address

6. Address 1: House number and street name

7. Address 2: Barangay or village name

8. City/Province

9. Postal Code

10. Contact No.

11. E-mail Address (must be a valid and active e-mail)

12. Note: If your e-mail address is other than yahoo.com, kindly inform your network administrator not to block mail from sss.gov.ph.

13. Preferred User ID - Length of 8-20 characters; no special character except underscore is allowed; first character must be alphabetic.

*If an employed member - Employer ID No. (composed of 10 digits; can be seen in the Employer's Registration Plate displayed in the employer's place of business or Employer SSS Registration Certificate)

* If a pensioner - Savings Account No. where monthly pension is being deposited by SSS or Check No. of any pension received

The check number can be seen in the check voucher, a sample of which is shown in the photo above.

Note: The Check Number entered in the system must have ten (10) digits only. For example, if the Check Number is D-0048283262-9, disregard the letter (D) at the beginning and the last number (9) and just encode 0048283262.

* If a Self-Employed/Voluntary Member/Non-Working Spouse/ OFW/ House Help - Supply the following information in the field for SBR No./OTC:

* If mode of payment is through the bank or over-the-counter (OTC) at an SSS Branch -

The Special Bank Receipt (SBR) No. or validation number found in the SSS Form RS-5 issued for contribution paid at least 6 months prior to the date of online registration.

Sample Form RS-5 with Validation Number

Note: The SBR No. /OTC Validation No. entered in the system must have six (6) digits only. For example, if the validation number is T#14000096, disregard some of the zeros and just encode 140096.

If mode of payment is through Bayad Center, SM Department Store, Ventaja Remittance Company, or I-Remit -

The Receipt No. found in the official receipt issued for contribution paid at least 6 months prior to the date of online registration

If mode of payment is through Auto-Debit Arrangement (ADA)

Just encode six zeros (000000) in the field for SBR No. /OTC.

Five-Character Variable Code - Enter the code as it is shown. The code must be entered to ensure that an individual, not a computer program, is registering in the SSS website.

Terms and Conditions - Accept the Terms and Conditions by clicking on the box. The text of the Terms and Conditions can be viewed by clicking the phrase "Terms and Conditions" found at the bottom of the page.

What are the information required in registration?

B.) For EMPLOYERS

1. Employer ID - Employer ID No. (composed of 10 digits; can be seen in the Registration Plate displayed in the employer's place of business, in the SS Form R-1 (Employer Registration Form), or in the certificate of registration issued by SSS

2. Employer Branch Code - Put 000 (three zeros) if you have no branch office.

3. Date of Coverage (click on the month, day and year)

4. Address

5. Address 1: Unit/Floor number, Building/Office name and street name

6. Address 2: Barangay or village name

7. City/Province 5

8. Postal Code

9. Employer Representative's SS Number (composed of 10 digits)

10. Employer Representative's First, Middle and Last Names

11. E-mail Address (must be a valid and active e-mail)

Note: If your e-mail address is other than yahoo.com, kindly inform your network administrator not to block mail from sss.gov.ph.

Preferred User ID - Length of 8-20 characters; no special characters except underscore is allowed; first character must be alphabetic.

Five-Character Variable Code - Enter the code as it is shown. The code must be entered to ensure that an individual, not a computer program, is registering in the SSS website.

Terms and Conditions - Accept the Terms and Conditions by clicking on the box.

What will I do if I could not supply particular information being ask?

We advise you to call the SSS Hotline at telephone nos. 920-6446 up to 55 for assistance. The SSS Hotline serves callers from Monday to Friday (except during holidays) from 8:00 a.m. to 5:00 p.m.

If the registrant has no middle name, what will he/she encode in the field for middle name?

The registrant may leave the field for middle name unmarked or blank. This will not affect the outcome of his/her registration.

Can a person who has been issued an SS number but has not yet been reported by any employer for coverage, register in the SSS we

Issuance of SS number does not automatically qualify a person for coverage. He/She must first be engaged in an occupation that is subject to SS coverage. In view of this, a person who has not yet been reported for coverage and has no contribution payment will not be able to register in the SSS website.

How will I receive my password?

If you successfully registered in the SSS website as a member, the system will send your password to your e-mail address. However, if you registered as an employer representative, you will receive an e-mail informing you of the SSS branch office where you will pick up the company's password.

Upon receipt of my password, will I now be able to access my account?

Yes. Mouse over on the My.SSS menu which is found in our website to pull down the sub-menu and click on Log-in to enter the log-in page

What information will I enter when logging in to the SSS website for the first time?

You will be asked to encode your user ID and system-generated password. Afterwards, you will be prompted by the system to change the system-generated password with your preferred password (length of 8-20 characters; no special character except underscore is allowed; first character must be alphabetic) by entering the following information in the appropriate fields as shown below:

Enter old password: ___________ (Enter the system-generated password.)

Enter new password: ___________ (Enter your preferred password.)

Confirm password: _____________ (Enter again your preferred password.)

Will the system-generated password serve as my permanent password?

The password that you will create will be valid for a period of ninety (90) days only. After that period, the system will again prompt you to change your password.

Can I change my password earlier than its expiration?

Yes, you may do so by logging in at My.SSS to access your account and clicking on Change Password, which is found under the Main Menu at the left panel.

What will I do if I forgot my user ID or password?

Mouse over on My.SSS to pull down the sub-menu and click on Log-in to enter the log-in page. Click on the tab for Member or Employer as applicable then click on "Forgot User ID or Password? 7

Click here". To retrieve your password, you will be asked to enter your user ID. On the other hand, to retrieve your user ID, you will be asked to enter your e-mail address.

In case, however, that you forgot your user ID and/or e-mail address, please contact the SSS Hotline at telephone nos. 920-6446-55 for assistance.

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    • profile image

      oronos 8 months ago

      it is much better if we can check the status of loan application and other c services like the monthly salary Contribution and the status of our loan payment.

    • profile image

      amy 22 months ago

      ano po dpt q gawin, hndi po ako makaregister online, kelngan ng receipt 6motnhs na hulog, so... hnd ko na mkukuha ung receipt sa pinasukan q, then nag hulog ng voluntary for just 3 months lang ang hinulog q, ang otc q ay T#1164Z1PD, sinubukan q na lht ng 6 digit

      116410

      tama po b yan, o dpt 011641

      ayw e...salamat.

    • profile image

      busit 23 months ago

      Bulok nnaman na systema ng gov..

    • profile image

      macy 2 years ago

      bkt po walang dumarating sa email ko n link gling sss? kumukuha po kc aq ng ss number..pa help nman po,, 2 weeks n aqng ng online eh..

    • profile image

      glen 2 years ago

      bwesit na online na ito..i cant open!

    • profile image

      jason 2 years ago

      how can i check my sss number trough online,,,crn number only i have

    • profile image

      gonzales gian carlo 2 years ago

      sss member

    • profile image

      katherine 2 years ago

      Great article. Thanks for the info, it’s easy to understand. BTW, if anyone needs to fill out a sss form rs 5, I found a blank form here http://pdf.ac/6LAUe

    • profile image

      yen 2 years ago

      hi po good evening.pwede po kaya palitan yung self employed to voluntary nalang ang lagay.pwde po kaya papalitan.

    • profile image

      gen 2 years ago

      hi! meron pa po ba ibang way to change e-mail add then reset password bukod pa sa pagtawag sa hotline?... hirap kasi , wla rin nmn nag-aattend almost an hour nag-aantay sa line wla pa din.

      thank's!

    • Leiruz Viernes profile image

      Leiruz Viernes 2 years ago from Santa Rosa, Laguna

      Paki ayos naman po ng website nyo kasi po maraming member ang gusto makita ang mga contribution nila, o kung nahuhuligan nga ba ng employer nila .

    • profile image

      marksvision 4 years ago

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    • profile image

      marksvision 4 years ago

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      www.dscsecurityproducts.com.au

    • wmandolado profile image
      Author

      wmandolado 4 years ago

      @anonymous: If you have no receipt that has SBR number, better go to the nearest POLO (Philippine Overseas Labour Office) which is the SSS office is also located. Ask them to help you for the online registration and ask them what SBR number to use.

    • wmandolado profile image
      Author

      wmandolado 4 years ago

      @anonymous: If you have no receipt that has SBR number, better go to the nearest POLO (Philippine Overseas Labour Office) which is the SSS office is also located. Ask them to help you for the online registration and ask them what SBR number to use.

    • wmandolado profile image
      Author

      wmandolado 4 years ago

      @anonymous: you can see the coverage of employer in Member info Tab drop down menu you can see Employment history

    • wmandolado profile image
      Author

      wmandolado 4 years ago

      @anonymous: The best way to do is go to the nearest POLO office (Philippines Overseas Labour Office.)

      Where SSS office is also located. They can help you with your online registration.

    • wmandolado profile image
      Author

      wmandolado 4 years ago

      @anonymous: Maybe the problem is not your email address but your password. SSS password has a validity period of at least 1 yr if i am not mistaken. Try to retrieve your password also in your SSS account.

    • wmandolado profile image
      Author

      wmandolado 4 years ago

      @anonymous: If you are paying in remittance center there is no SBR number given to you, better go to the nearest POLO (Philippine Overseas Labor & Office) which is SSS office is also located. They can extend assistance for your online SSS account.

    • profile image

      anonymous 4 years ago

      @anonymous: thanks for the info.. after hundreds of trials..hehe..nakuha ko rin..thanks so much..believe this..it's great..

    • profile image

      anonymous 4 years ago

      san b ung sbr mkikita HILO N KO

    • profile image

      anonymous 4 years ago

      where can i get the date of coverage for employer?

    • profile image

      anonymous 4 years ago

      I don't have "RECEIPT NO./OTC:" because I don't pay for the last 3 years as an OFW, it means I cannot register online??What should we do??

    • Mr Criminology profile image

      Bigwas 4 years ago from Philippines

      For those who have some degree of internet skills and who do not like to fall in line, this lens is a great resource.

    • profile image

      anonymous 4 years ago

      @anonymous: randy

    • profile image

      anonymous 4 years ago

      I would like to access how to pay for my unpaid loan but I can't access it online..it said my email address didn't match..how will I retrieve my correct email address?

    • profile image

      anonymous 4 years ago

      So much hassle! Sabi nila madali mag register pero hindi naman. I've been entering my pay ref # for so many times but I still got this SBR Number not in SSS records! Iba iba sinasabi nila! na-hold papers ko because of this! I have this B letter and 14 digits on my pay ref #. Can anyone know what to do?

    • profile image

      anonymous 4 years ago

      john dominic tolentino

      gud artenoon bkit wala pa po yung password ko?kaylangan ko na po kc yung employment history ko

    • profile image

      anonymous 4 years ago

      hello po ask ko lang po ung sss ko. self employe po ako for start 2007 at 320 ph constribution ko noon. nong nag apply ako sa mga company at sila na po nag babayad at nahinto po ito dahil nawalan ako ng work. pero before po nahinto un nakapag upgrade po ako ng constribution ko 520 ph. 2011 po natigil dahil nandito na po ako sa saudi arabia since 2012. at ngaun po mag estart po ako mag bayad uli d po ba mawawala ung binayad ko dati?

    • profile image

      anonymous 4 years ago

      @anonymous: hello po ask ko lang po ung sss ko. self employe po ako for start 2007 at 320 ph constribution ko noon. nong nag apply ako sa mga company at sila na po nag babayad at nahinto po ito dahil nawalan ako ng work. pero before po nahinto un nakapag upgrade po ako ng constribution ko 520 ph. 2011 po natigil dahil nandito na po ako sa saudi arabia since 2012. at ngaun po mag estart po ako mag bayad uli d po ba mawawala ung binayad ko dati?

    • profile image

      anonymous 4 years ago

      i can't regster online bcoz of my sbr no.halata nmn na kdalasang problema ay ito.sss management can u tyk account with this? madali nga kz online pahirapan nmn ang pgpasuk.mnsan nkaka irita na.urgent pa nmn ang sakin coz hire na aq d pa aq mkapgsimula bcoz of this!

    • profile image

      anonymous 4 years ago

      dine

    • profile image

      anonymous 4 years ago

      @anonymous: Thank you so much! Nagtanong na ko sa teller dun sa sss mali naman info na binigay nya. Dami ko ng natry na solution from the web ito lang ang gumana. Wait ko na lang ung validation results thru email. How long would it take kaya?

    • profile image

      anonymous 4 years ago

      i cannot register online, i dnt have any receit no. sbr/ otc no. whatsoever, i paid at singapore i-remit. may 2010 onwards. how can i register online?

    • profile image

      anonymous 4 years ago

      @anonymous: thank u po :)

    • profile image

      anonymous 4 years ago

      @anonymous: Email nyo nlng po ang concern nyo sa sss..

      para sa online account assistance, mangyaring mag-email kay G. Seigfred Segotier at segotiersa@sss.gov.ph. Banggitin lamang po ang detalye ng inyong concern / request, complete name, 10-digit SSS number and date of birth as reference in the verification of records. sana po makatulong.. :-)

    • profile image

      anonymous 4 years ago

      @anonymous: ayaw prin po :(

    • profile image

      anonymous 4 years ago

      @anonymous: ayaw prin po :(

    • profile image

      anonymous 4 years ago

      @anonymous: ayaw prin po :(

    • profile image

      anonymous 4 years ago

      @anonymous: kung ganyan po ang sbr nyo, eto po ang kailangan nyo i-enter..

      060119

      yan yung last six digit sa pay ref # nyo..

    • profile image

      anonymous 4 years ago

      hndi po aq makareg. sa online.. voluntary member po aq.. yung T# B0060119 na mki2ta q sa RS-5 un po ba gagamitin q para dun sa receiptno/otc na requirements pra mkapagreg aq online? please help me.. thank you

    • profile image

      anonymous 4 years ago

      di aquh makareg para makuha ang static info....at kelangan kuna agad un.bat walng confirmation narecieve quh sa yahoo. ko tma nmn email qoh

    • profile image

      anonymous 4 years ago

      @anonymous: as of now po, iba na ang receipt # na makikita sa RS-5... Pay Ref# po ang gagamitin sa field ng receipt #. / OTC / SBR #.. madami syang digit at may letter pa sa una, PERO, hindi mo ilalagay lahat yun..

      kailangan lang po ay yung "first letter + first 2-digit numbers + last 3-digit numbers" yun lang po.. 6-digits po ang kailangan sa field ng SBR.

      ex:

      pay ref#:C12345600100789 = SBR# C + 12 + 789 = C12789

      try nyo po ito..! siguradong ok! :-)

    • profile image

      anonymous 4 years ago

      as of now po, iba na ang receipt # na makikita sa RS-5... Pay Ref# po ang gagamitin sa field ng receipt #. / OTC / SBR #.. madami syang digit at may letter pa sa una, PERO, hindi mo ilalagay lahat yun..

      kailangan lang po ay yung "first letter + first 2-digit numbers + last 3-digit numbers" yun lang po.. 6-digits po ang kailangan sa field ng SBR.

      ex:

      pay ref#:C12345600100789 = SBR# C + 12 + 789 = C12789

      try nyo po ito..! siguradong ok! :-)

    • profile image

      anonymous 4 years ago

      paki info lng po sna s mga ngrreg sainyo n kng pnu or my example kau. ang hrap mgreg tlga.. lalo n s RECEIPT NO./OTC.

    • profile image

      anonymous 4 years ago

      @anonymous: yup, me too

    • profile image

      anonymous 4 years ago

      san po ba nakikita ito RECEIPT NO./OTC: hirap mag register..yan po ang hinihingi

    • profile image

      anonymous 4 years ago

      Kc ngbayad po ko via metrobank direct online ng SSS San ko po mkkita Ang sbr no.? Pla reply tanx po

    • profile image

      anonymous 4 years ago

      is this a joke???? this is useless... i tried many times but i end up with the same required field... there's no such thing as sbr#....tsk tsk tsk waist of time.

    • profile image

      anonymous 4 years ago

      its not friendly user, the sbr no is so confusing, can't sign up i tried it several times

    • profile image

      anonymous 4 years ago

      If ever po na wala pang SBR, san po pwede mag avail nun?

    • profile image

      anonymous 4 years ago

      It's not as easy as i thought it would be .. It's not friendly user .

    • profile image

      anonymous 4 years ago

      ang hirap naman makapag register sa sss thru online,

      pano kung nasa dubai po. pano namin malalaman yung

      SBR/OTC No. sa pinagbayaran? at pano po gumawa nang

      preffered user id. halos lahat na ng name na ilagay namin

      ayaw tanggapin. pls help naman pra nmn ma update kami

      sa mga hinuhulog nmn.

      2nd question.

      starting january till december 2012 itong taon, d2 na ako naghuhulog

      ng sss ko sa dubai as OFW contribution. last august to october nang

      nag bakasyon at umuwe kami ng asawa ko, sabi ng POEA nka register

      parin ako as self employed pano yung mga hinulog ko?hndi na naka

      registred as OFW? plzzz we need rapid solution/answer thanks from dubai

    • profile image

      anonymous 5 years ago

      I CANNOT ACCESS INQUIRY BUT I CAN OPEN MY ACCOUNT, WHAT WILL I DO BECAUSE WHEN I WILL INQUIRE A MESSAGE WILL APPEAR THAT I HAVE AN EXISTING SESSION PLEASE LOG OUT TO AVOID ERRORS BUT WHEN I LOG OUT I STILL CAN'T OPEN INQUIRY..

    • profile image

      anonymous 5 years ago

      I CANNOT ACCESS INQUIRY BUT I CAN OPEN MY ACCOUNT, WHAT WILL I DO BECAUSE WHEN I WILL INQUIRE A MESSAGE WILL APPEAR THAT I HAVE AN EXISTING SESSION PLEASE LOG OUT TO AVOID ERRORS BUT WHEN I LOG OUT I STILL CAN'T OPEN INQUIRY..

    • profile image

      anonymous 5 years ago

      I have read the instruction on how to fill up the SSS online registration ..unfortunately I could not register .It is the SBR no. not in records ..I understand that the 8 digits for example T#14000069 must be written in 6 digits only as required..Shoild disregard the ZEROS....but in my case my SBR no. is 0185Z1DL..I don't know which one to disregard..pls help me.

    • profile image

      ryza-rocha 5 years ago

      good afternoon po tatnung ko lang po kung anu dapat kung gawin para makuha ng sss id..nag fil-up nku ng e-6 pero di na approve..hindi ko masyadong maintindihan basta ang sinabi nya skin mali yung form na gnmit ko since VOLUNTARY po..dpat po r5/r3 pag voluntary...

    • wmandolado profile image
      Author

      wmandolado 5 years ago

      @anonymous: Hello Chris,

      Ganito nalang ang gawin mo, kung wala kang RS5 form hindi ka talaga maka pag register online kac don sa RS5 form makikita mo ang SBR no. na kelangan mo para maka pag reigister online. Kung sa sunod may time ka makapunta sa pinaka malapit na SSS office, makabigay sila sayo ng mga kelangang na mga details specially ang SBR no. para sa online registration.

    • wmandolado profile image
      Author

      wmandolado 5 years ago

      @anonymous: Hello Cristy,

      Ang RS5 form po ay yong ang form na binibigay ang SSS pag magbabayad kayo sa SSS office. at don po ninyo makikita ang SBR. No. Kung wala pong nakalagy na SBR number kilangan po hingiin ninyo sa SSS office para maka pag register kayo Online ng SSS

    • profile image

      anonymous 5 years ago

      pano po pag seaman po kau wala p ho kaung natanggap na rs5...pano po un gs2 ko sana mg regster nagun ng onlyn pero kinakailangan ang rs5 rcpt.no.

    • profile image

      anonymous 5 years ago

      ano po b tlga ang tntwg n receipt no.or otc sa RS5 form ng sss kc po d ako mkpgregister

    • profile image

      anonymous 5 years ago

      I don't know what my Social Security number, how do I find out what it is and how I can catch in the next six years before my 60th birthday?

    • wmandolado profile image
      Author

      wmandolado 5 years ago

      @anonymous: GJV, yes you are right!, you need to visit POLO, where SSS office is located. It's the only solution to your problem, find time, set aside a little time to visit POLO. Good luck and God bless.

    • profile image

      anonymous 5 years ago

      @anonymous: but the problem is I am here in Saudi, Ive heard about the POLo but don't have time to go there,

    • profile image

      anonymous 5 years ago

      @anonymous: but the problem is I am here in Saudi, Ive heard about the POLo but don't have time to go there,

    • profile image

      anonymous 5 years ago

      @anonymous: Hello GJV, better go to the nearest SSS office try to ask them about the receipt no/otc. other applicants for online registration have same problem with you, but they said it was solved when they went to the SSS office. I'm sure they are kind enough to help you. I hope this helps.

    • profile image

      anonymous 5 years ago

      Hello I just want to ask also about that receipt no/otc, because i don't have one, I don't know where I put and that's way back 2004.. Now i want to register online but I can't remember any otc number because the last time was 2004 until january 2005 only when my employer deposit there in my SSS account

    • wmandolado profile image
      Author

      wmandolado 5 years ago

      @anonymous: Hello Eddie, better go to your nearest SSS office they can assist you in registering online. The issue here is the SBR number that's why most registering online failed. When you go to the SSS office they will give you what SBR number to be used. I hope this helps.

    • profile image

      anonymous 5 years ago

      registration failed also.. we pay in bayad center.. but we access online registration.. please help us. thanks

    • profile image

      anonymous 5 years ago

      @anonymous: Try to put 6 zeros (000000) in your SBR number but in many cases still these numbers will not work as per their instruction. I have a friend found the same problem with you, he went to POLO - Philippine Overseas Labour Office-Overseas where SSS office are within these office. They will give you the SBR number directly through their online SSS system. I hope this helps.

    • profile image

      anonymous 5 years ago

      registration failed,SBR number is not in SSS records?what should i put in receipt no;/OTC?