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How to Ship a Balikbayan Box to the Philippines: LBC International Shipping Service

Updated on March 6, 2018

My name is Lea and I am a Filipino who immigrated to the United States 17 years ago. Like most Filipinos I needed to find a balikbayan box service to send food, clothes, etc back home to my family. I ended up trying two different shipping companies here in Michigan with mixed results. One box took four months to be delivered and the other box arrived having been opened with some of its contents missing. Unhappy with both companies and decided not to send any more boxes until i could find a better solution.

One day, I took a trip to Chicago to see some friends and was invited to a dinner. At that party as luck would have it I met an LBC shipping agent so of course I started telling him about my bad experience with shipping boxes. He then told me how safe it was to ship with LBC and I should give them a try. After talking for a while I told him i would be interest in becoming an agent because their was no service in my area, He then invited me to the company office in Chicago the next day to tour the warehouse and talk to the managers about the possibility of becoming an agent. I was very impressed with the company and after the meeting was invited to join the team. Thats is how I became an LBC associate.

Getting ready to ship out boxes from my warehouse.
Getting ready to ship out boxes from my warehouse.

What is a Balikbayan Box?

The Luzon Brokerage Co (LBC) was first established in the 1950s and is considered the leading Box shipping service in the Philippines, with over 600 branches nationwide. LBC has become a trusted household name throughout the Philippines and around the globe. The Balikbayan Box, or "return to homeland box," is a large box that is filled with necessities and gifts for loved ones in the Philippines. Typical things sent home include electronics, food, clothing, toiletries, toys, and chocolates

LBC offers guaranteed regular cargo-ship departure to ensure a timely delivery. Most deliveries are made within eight to ten weeks from the time they are shipped from the USA, Delivery areas throughout the Philippines include Metro Manila, Luzon, and Mindanao. Safe and secure, agents pick up and deliver your boxes door-to-door, ensuring that they are received by your loved ones safely.

Service Information

My experience as an LBC agent over the last ten years has taught me their's a huge difference in box shipping companies. There is a list of companies that are blacklisted by DTI in the Philippines because they have failed to deliver their boxes you can find this list on their website. Some of these companies will advertise very low door-to-door rates then fail to remit the necessary funds to their freight counterparts in the Philippines, causing the boxes to be abandoned at a port and not delivery.

There are many small shipping companies that have only been in business for a few years these companies do not have the infrastructure throughout the Philippines that LBC does. LBC has over 600 branches throughout the Philippines even in remote provinces. The further you get away from Manila the more problem they have delivering the boxes because they simply don't have the quantity of boxes necessary to economically ship boxes to far away areas of the Philippines on a timely bases.

I can honestly say that in the last ten years not one for my customers has lost a box or reported a box opened with items missing. In the rare case that boxes were delayed it was usually due to consignee address errors by the sender. Addresses can be difficult to find back home, so be careful to write the address correctly and legibly on the box and always include a written PH# on the box.

Shipping basics info.

  • It all starts with the agent who drives out to pick up your box. Make sure they are real you can go to LBC Express website and clicked on their agent locator for your state
  • Boxes are then stored by the agent until enough are collected to be sent to the warehouse then put into shipping containers.
  • They are then sent by rail or trucked to shipping ports where they are loaded aboard ships and sent on to their destination.

There are many things that can affect the delivery time of your boxes.

  • U.S. Homeland Security and their counter parts in the Philippines have both in recent years stepped up random searches of containers causing delays.
  • Weather can affect shipping times especially during typhoon season.
  • Be sure to declare and pay any necessary duty before your boxes leave the States in case your boxes get inspected when they arrive in the Philippines, that way your family members will not get stuck having to pay customs duties to claim their boxes.


Every box you send comes with basic $200.00 insurance coverage for loss or damage. Additional insurance coverage may be purchased prior to shipping.

Shipped via Container to Port

Custom-Sized Boxes

If you want to send large items to the Philippines, like a large flat-screen television or a reclining chair, we can help. Give us a call with the exact box dimensions and we will provide you with a price quote.


This is how to measure your boxes to get price quote.
This is how to measure your boxes to get price quote.

Packing your box carefully.

  • Put clothing and any breakable liquid containers in separate bags inside the box.
  • Keep empty space to a minimum and stuff pockets with bubble wrap or clothes. This will keep everything in the box from banging together.
  • When sending candy, clothes, and toys to the kids, it's a good idea to label all the gifts by name so when the box is opened they don't have to figure out who gets what.
  • Tape all seams securely with high-quality clear box tape. Never use duct tape when the boxes in the containers get into the heat of the tropics the heat and moisture can cause the duck tape to peel off of the boxes.
  • I recommend lining your box with a plastic bag, this keeps any moisture from getting in and keeps any liquid you might have put in the box from spilling out.

Shipping guidelines

  • Do not overstuff the box to the point the dimensions of the box changes. You do not want to risk the rejection of your box at the shipping center.
  • Do not put prohibited items inside of the box guns, ammo, pornography, flammable or explosive items.
  • You must write the complete name, address, and phone number of both the sender and recipient. Make sure they are clearly visible and not covered with tape.
  • When filling out your shipping forms you are required to provide your current drivers license number.

Ship Loading Containers

Here at port, your boxes inside the containers are being loaded aboard a ship.
Here at port, your boxes inside the containers are being loaded aboard a ship.

What are your favorite items to put inside your box?

What are your favorite things to put inside your Balikbayan Box?

See results

Opening Their First Box

LBC Balikbayan Box Service Location

A marker9889 West Grand River Ave Fowlerville, Michigan. -
9889 West Grand River Avenue, Fowlerville, Michigan 48836, USA
get directions


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    • profile image

      Jo 2 months ago

      Didn’t see anything here in Hawaii

    • profile image

      Roselynn Rezac 2 months ago

      Is there one near Omaha NE

    • profile image

      Dennis 2 months ago

      How to contact LBC air cargo department.

    • profile image

      I need LBC IN FORT COLLINS COLORADO 6 months ago

      Hello I would like to know if anyone know where I can send balikbayan boxes to the Philippines, I live in Fort Collins , Colorado , I have been looking for a while, thank you

    • profile image

      Karl 7 months ago

      I am thinking about moving to Batangas Philippines. That would be the Luzon region. I am planning on shipping about 10 plastic boxes: 18x24x16

      May I enquirer what would the cost be from Lantana, FL to Luzon, Philippines ? ?

    • profile image

      Rebecca 8 months ago

      I need contact number here in houston tx. Thanks

    • profile image

      Marie 9 months ago

      Can two seperate packages have the same tracking number?

    • profile image

      Frances Cheeks 11 months ago

      Need to ship box to Mindoro, PI, need closest agent to Columbia, Missouri.

    • profile image

      Bruce 13 months ago

      what is your contact information in Houston, Texas.

    • profile image

      grace 15 months ago

      im here in georgetown south carolina the hae office here?

    • profile image

      Elva shumate 16 months ago

      Do you have branch here in colorado springs?

    • profile image

      ROBERTO SALVANTE 16 months ago


    • profile image

      Lawrence Siler 16 months ago

      I want to send a box and I live in North Carolina. Is there an agent or office here?

    • profile image

      Patty Howard 16 months ago

      I want to send a box I live in New Jersey where can I go or get a box?

    • profile image

      David 17 months ago

      Just wondering if LBC can freight house full of furniture to Roxas City, Capiz. Thanks

    • profile image

      Raquel Jordan - 17 months ago

      Do you know of any LBC office in Philadelphia? My friend wants to send an LBC to the Philippines and he doesn't know where and how? He was a former US Peace Corps Volunteer in the Philippines. He lives in Philadelphia, PA. Do you know of any LBC office in Philadelphia? If so, may I have the address please? Thank You.

    • profile image

      Felicity 18 months ago

      Do you guys have an LBC outlet here in Houston TX?

    • profile image

      sharol 20 months ago

      hi how to order box and when i can drop my box to Philippines its my first time to send .

    • profile image

      JayGee 20 months ago

      Is there an LBC agent in Colorado to ship boxes to Philippines? Please provide website, email, address and/or phone number for them. Also, I am interested in becoming agent for the same in Colorado. Please help :) and please use "Balikbayan Box" in the subject line so I know it's a real message.

      Thank you!

    • profile image

      imee 20 months ago

      hi good evening malayasia to laguna medium size how to pay per kg or per box tq....pls reply

    • profile image

      Leslie Lawosn 21 months ago

      I have a couple of boxes to Baguio. Is this a possibility? Do you pick up in Alabama? How much is the cost?

    • profile image

      Cathy yu 23 months ago

      Hi! Do you accept shipping of used television to the manila Phils?

    • profile image

      Jenkey c. Carl 23 months ago

      Hi,,,LBC do you have any office here in Charlston South Carolina? Plz... Let me know if you have coz I want to send box to Iloilo philippines.. Thank you ASAP.

    • profile image

      Merian 2 years ago

      Do you have an office in Houston Texas?

    • profile image

      jen 2 years ago

      Good day po, ask po sana ako san po branch nyo diro sa Northern Ireland and tell number or any contact number po. thanks.

    • profile image

      xyrhajhe 2 years ago

      gud day mam/sir ask k lng po kng meron lbc express d2 s lebanon gusyo k p sna mg padala ng blik bayan box pki sagot nmn po mraming salamat po

    • profile image

      tess 2 years ago

      do u have office in Oklahoma? Thanks! If not, how to bexome an agent?

    • profile image

      luis torres 2 years ago


    • profile image

      junna prentis 2 years ago

      looking for and agent in Adelaide to send the box

    • profile image

      gl 2 years ago

      I am interested in becoming an agent in Idaho. Can you you help, please. Thank you.

    • profile image

      Gustavo Vazquez 2 years ago

      i want to became a agent any way can i do that in virginia please email me refer me to the apropiate personal thank you

    • profile image

      Glydine De vera 2 years ago

      Hi po . San po ba banda dito yung address nyo sa NY ? Tsaka po ba pag nagpadala ako may free box po ba kayo ? Please reply po . Thanks .

    • profile image

      Arlene petilla 2 years ago

      Do you settle insurance vlaims for boxes opened by customs?

    • profile image

      CATHY 2 years ago

      Hi, do you have branch office closer to toledo ohio?

    • profile image

      Irish 2 years ago

      What's your say about the boxes being opened by the Philippine bureau of custom? We've heard a lot of bad news like items being stolen from the boxes being inspected, how safe it is to send a box to the Philippines with all these issues about bureau of custom?

    • profile image

      Sally 2 years ago

      Hello... I'm from New York .. I wanted to send package to Philippines... Can I have your address here I. New York and number...?

    • profile image

      John 2 years ago

      How and where do I get a box to fill. I am in W Russell Rd in Las Vegas, NV 89113.

    • profile image

      jon norberg 2 years ago

      We lived here in Lebanon,Oregon and we have LBC Balikbayan Box ready to pick but we can't find Lbc branches here in Oregon. we wanted to call them to pick up our box but we don't know the address. would you mind to know us if there is any branche here in Oregon? we want to know the telephone no. so we can call them. thank you and we need your response sooner

    • profile image

      Edelyn 2 years ago

      I want to send balikbayan package to will i contact lbc here im kuwait..

    • profile image

      Aimlhen 2 years ago

      Hi po...ask lng po ☎ dto Kuwait..

    • leastamplbc profile image

      leastamplbc 2 years ago from Fowlerville Mi

      We are the closest LBC Agent to Alma Mi.

    • profile image

      Hazel 2 years ago

      Anyone who knows a balikbayan box agent near Alma, Michigan, please let me know. Email me at

      Or any info. how to ship stuff to the Philippines? I am moving back.

      Thank you!

    • profile image

      ELSIE THOMPSON 2 years ago

      I live in Snellville a suburb of Atlanta, Georgia. I been wanting to send balikbayan boxes to the Philippines, is there an agent of LBC here in GEORGIA, PLEASE SEND ME THEIR NAME AND PHONE NUMBER, I WOULD REALLY APPRECIATE THE FAVOR. THANK YOU.

    • profile image

      Jerry Dumancas 2 years ago

      Apply LBC agent in Karratha WA, Australia

    • profile image

      Doug Lee 2 years ago

      is there an agent in washington dc?

    • profile image

      JOHN 2 years ago

      Do you accept delivery of items ordered for packing and shipping to Davao. If not could you recommend someone or how to find someone in the U.S.. Thank you for your help John

    • profile image

      Belinda 3 years ago

      Hi! I just want to know if you have delivery agent here in Georgia I want to know the phone no. thank you!!!!!!!!!!

    • profile image

      christopher 3 years ago

      tarantado ang courier n Ito.nagpadala nanay q ng mga sketcher pero ala dumating 8n spam 4 ang dumating.1box n dove 4 ang u s mga nagpapadala n pera nlng ipadala para dto n lng kau mamili.mga lotion at detergent ala dumating.mga sausage ni isa ala dumating.GRABE! Dpt binabaril cla sa ulo tarantado kau n mga taga lbc!

    • profile image

      Cynthia 3 years ago

      I want to know how much is the rate to send a big screen tv thru Lbc to Manila

    • profile image

      Elsa Yarmac 3 years ago

      I live in Georgia, near Atlanta. I just want to know LBC in Georgia's address, phone number, and delivery representative. Thank you.

    • profile image

      jody 3 years ago

      Hi yung padala kong box till now hndi p natangap ng family ko sa tracking number inquire ko andyan n sa zamboanga nung march 8 p bakit hanggang ngayon hndi p nyo diniliver sa address

    • profile image

      Edy van Midde 3 years ago

      As a Dutch volunteer for a Foundation in San Jose, I was among Filipino craftsmen made products that I want to bring to market in the Netherlands. The yield is then for the Foundation. How do I get these cheap products in the Netherlands?

    • profile image

      Gary 3 years ago

      I have a 37 inch long, 17 wide, 14 inch high foot locker I want to ship from Florida to Bulacan, on Luzon. It weighs 55 lbs. Can this be shipped using LBC?

    • profile image

      Jen 3 years ago

      Hello LBC, Gawan niyo naman ng paraan para madeliver na ang mga package namin sa Pilipinas, September pa nahulog until now walang pang results 5 weeks ng nasa custom? pa rin!!!

    • profile image

      Judy Baker 3 years ago

      Still waiting for Christmas Boxes to be delivered we sent them is October and still showing in customs

    • profile image

      Jonathan BJ. 3 years ago

      What is the address of your office here in Houston,Texas? Thank you

    • profile image

      Chie 3 years ago

      Hi sir madam bakit po napakatagal ng balik Bayan na piña dala ng sister ko mula nung sept hang gang ngayun wala pa rin sbi nyo express pa dala kayo patunayan nyo na tala gang express pa dala kayo

    • profile image

      Steven 3 years ago

      LBC told me in Las Vegas, Nevada they no longer ship electronics to Philippines how do I get her Christmas gift there ?

    • profile image

      KIMO 3 years ago

      Can I ship from one LBC office in the US to a LBC office in Philippines,as my address will be a hotel until I get a PO Box?

    • profile image

      alice sales 3 years ago

      meron bang LBC forwarder dito sa Ft Lauderdale Florida puntang pilipinas

    • profile image

      Luziminda Crumrine 3 years ago

      Dear sir madam. Bakit subrang late ang box ko ngayun papunta ng Angeles clarkview. Nag aalala ako sa mga napapanoon ko sa balita ninanakaw yung mga boxes. Wala pa naman ng yayaring insident na Ganon Mula pa noon jan na ako nagtitiwalang mag padala sa Tangshan nio LBC. Twing tawag ko pa iba iba ang ang schedule ng delivery. Sana Mai deliver na para sa bday ng APO ko thank u so much for your kindness Lucy....

    • profile image

      Estella Pascua aktaş 3 years ago

      How much your rate for 1/ 20 contaıner?

    • profile image

      angelus salas 3 years ago

      If i want to send a package to the philippines,im here to qatar how much will it cost?60×60×60 box size then i have one play bed for baby.

    • profile image

      elsa nagano 3 years ago

      I wnt to send some stuff to Manila can I use a box from Sansu and what no. can I call you becauce the no that I have nobody is answering and how can I have a box from LBC. I'M FROM qUEENS n y

    • profile image

      Oscar monterrosa 3 years ago

      I need boxes, you're the best!

    • profile image

      Wilson 3 years ago

      I want to send some automotive parts for my brother in Tandang Sora Quezon City. Do they have an office near Long Beach California.

    • profile image

      elizabeth 3 years ago

      How can I have a box

    • profile image

      Lourdes P. Morales 3 years ago

      I would like to ship old upright piano in Las Pinas City, Phil. Please refer me to an agent , I'm from Washington, D.C. USA, my tel. (202) 248 6843. Looking forward for your immediate reply. Thank you.

    • profile image

      Greg 3 years ago

      I have a variety of items to send to Bethel Bible College in Malinta Philippines. If I use 17 x 18 x 28 box what would the cost be for me?


    • profile image

      Florence 3 years ago

      I want to know if I get a box how many months can it stay on me until I send it to the Philippines??


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