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  • by Susan Gunelius

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Customers can hear a frown on your face just as well as they can hear a smile.87

Top Ten Telephone Etiquette Don'ts for Work from Home Call Center Agents

by Susan Gunelius

published 3 years ago

Top ten don'ts you should follow to ensure you provide superior customer service while adhering to the rules of telephone etiquette as a work-from-home call center agent.

6 comments    careers work from home etiquette
Two Tips to Successfully Handle Irate Callers: Remain Calm and Listen86

Tips for Handling Angry Callers as a Virtual Call Center Agent

by Susan Gunelius

published 3 years ago

As a work-from-home call center agent, you will inevitably take calls from irate customers. Follow these tips to help you handle angry callers successfully.

4 comments    careers customer service
Customers can hear a smile on your face.83

Top Ten Telephone Etiquette Do's for Work-from-Home Call Center Agents

by Susan Gunelius

published 3 years ago

Follow these ten telephone etiquette tips to successfully handle calls as a work-from-home call center agent.

12 comments    careers customer service
"I feel awful. I can't move, and I'm so bored!" Common thoughts from a mom-to-be on bed rest with twins, triplets or more.79

Five Tips to Help You Survive Bed Rest When You're Pregnant with Twins, Triplets or More

by Susan Gunelius

published 3 years ago

Five tips to survive the loneliness, boredom and discomfort of doctor prescribed bed rest when you're pregnant with twins, triplets or more.

1 comment    family pregnancy twins
Don't go to jail. Avoid jobs that are covers for illegal money laundering or trafficking stolen merchandise.79

Beware of Work-from-Home Job Posting Scams on Craigslist

by Susan Gunelius

published 3 years ago

Craigslist can be a great resource to find a work-from-home job opportunity, but beware of scams.

8 comments    money careers job
79

The Triplet Connection is the Top Support Group for Parents of Triplets

by Susan Gunelius

published 3 years ago

Founded in 1983, the Triplet Connection, a nonprofit organization, is an absolute lifesaver for expectant parents who learn they are expecting triplets. Luckily, I found this online support group during the...

4 comments    family parenting pregnancy
Uterine monitoring is essential but very uncomfortable.75

Treating Preterm Labor in High Order Multiples Pregnancies

by Susan Gunelius

published 3 years ago

If you are pregnant with high order multiples and labor begins prematurely, your doctor may choose one of several options to stop your contractions and lengthen your pregnancy.

0 comments    family pregnancy medication
Work-from-home call center agents need special equipment including high speed computers and noise canceling headsets76

Equipment Requirements for Work-from-Home Call Center Agents

by Susan Gunelius

published 3 years ago

This article provides a basic list of equipment and office enhancements you'll need to have in order to qualify to apply for many work-from-home telephone customer service or sales positions.

1 comment    careers sales customer service
Blurred vision can get so extreme during a multiples pregnancy that reading a book or looking at a watch is nearly impossible.76

Five More Ways a Twin, Triplet or More Pregnancy is Different from a Singleton Pregnancy

by Susan Gunelius

published 3 years ago

Five more ways a twins, triplets or more pregnancy cannot be compared to a singleton pregnancy.

3 comments    family pregnancy twins
Thanks to sleep training, parents can rest again.76

Books to Help Sleep Train Infants, Toddlers and Older Children

by Susan Gunelius

published 3 years ago

A well-rested family is a happy family. It's never too late to teach infants, toddlers or older children better sleep habits.

0 comments    family baby parents
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