Amy's Baking Company - Where the customer is always wrong

We have just about seen it all with today's reality television shows. We have survived "Myrtle Manor", "Honey Boo Boo", "Breaking Amish", and "Undercover Boss" just to name a few. Just when you thought it was safe to turn the television back on, Gordon Ramsay's season finale of Kitchen Nightmares hit the airwaves. Now this was just supposed to be a cooking show where Chef Ramsay turns a failing restaurant around. Well think again because this show was about as far away from that as humanly possible.

This one particular episode of Kitchen Nightmares took place at Amy's Baking Company, which is an upscale bistro in Scottsdale, Arizona. It all sounds rather innocent enough, but Gordon Ramsay ended up after almost 100 shows throwing his hands up and walking away. There was nothing that he could do to turn this restaurant around.

It was the "I can't do anything wrong!" attitude of the owner and his wife, which was absolutely shocking. This restaurant saw over 100 employees come and go in just a little over a years time, as well as an employee who was fired while this show was filming. During the show one of the food runners referred to Amy as Cruella De Vil. The owners kept all of the tips of the teenage waitresses, and admitted this to Gordon Ramsay on the show.

There couldn't be anymore drama in a single place of business if people tried, and put forth some effort. Besides what has already been mentioned here in this hub they were caught passing off store bought Ravioli as there own, and spurning helpful critiques from Chef Ramsay. Assaulting paying customers, charging paying customers for food they hadn't received, and then calling the police in on those same customers. It was quite a show for everyone at home on television, and a live show for other customers in the restaurant.

Even with all of this going on there's even a bigger cardinal rule that you don't want to break at Amy's baking company. Don't criticize the food that's cooked by chef Amy. The waitresses even went to all of the trouble of just throwing the food away into a trash can which was returned by customers instead of dealing with Amy. After an hour's wait Chef Ramsay's pizza had uncooked dough inside, his hamburger was literally dripping all over the place, and he despised his salmon burger which took forever to come.

Neither of these two owners could take any constructive criticism in stride, and instead they lashed out at Chef Ramsay, and others who spoke up with words that aren't even printable here in this hub. Unless you have been living under a rock, by now most people have most likely read or heard about Amy’s Baking Company. If you haven't then just Google it and I can assure you that there won't be any shortage of stories out there on the Internet about this fiasco. If things keep up then Gordon Ramsay's season finale of this show may just end up being one of the most watched programs ever in the world, surpassing even the NFL's Super Bowl.

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Comments 12 comments

Georgie Lowery profile image

Georgie Lowery 3 years ago from Slaton, Texas USA

Have you seen their Facebook? They're trying to say they were hacked, but it's become something of an internet spectacle. I hope nobody goes to this sham of a restaurant and gives them money for anything.


TheHoleStory profile image

TheHoleStory 3 years ago from Parsons, West Virginia Author

Yes I have Georgie, and it's unbelievable! Thank you so much for stopping by so quickly.


kidscrafts profile image

kidscrafts 3 years ago from Ottawa, Canada

It seems that their motto is "any publicity is good publicity"? I can only think of that! Strange!


SonQuioey10 profile image

SonQuioey10 3 years ago from Williamston NC

Yeah this episode was crazy, but not as crazy as her rant I saw on Facebook. She was saying with exclamation marks that someone was nothing, they were everything; people are just crap or something of the other.

I know one thing, one can't have any success in their craft especially if they think they're better than anyone else. They can't have success if they think they can't learn anything from anyone else. I feel sorry for her. Great article.


Gypsy Willow profile image

Gypsy Willow 3 years ago from Lake Tahoe Nevada USA , Wales UK and Taupo New Zealand

Sad and sorry delusional pair, but entertaining television. Sadly this will probably only boost their third rate restaurant .


Efficient Admin profile image

Efficient Admin 3 years ago from Charlotte, NC

O.M.G. I just watched the youtube of this episode and it's jaw dropping. I just don't know what to say. What is with that Sami with those dark circles all around his eyes? That Ami is a spoiled brat who is in serious denial. I would avoid their restaurant just because of the attitude problem itself. They get mixed reviews on tripadvisor dot com. It will be interesting to see how long they stay in business.


bac2basics profile image

bac2basics 3 years ago from Spain

Wow that was some episode.

Time to close the doors on that business I think and go back to being a playboy and arm candy.


Sue Bailey profile image

Sue Bailey 3 years ago from South Yorkshire, UK

Yes definite attitude problem there!


vkwok profile image

vkwok 3 years ago from Hawaii

Great hub on an interesting topic.


kj force profile image

kj force 3 years ago from Florida

TheHoleStory.....Reality TV ? haven't watched one..I am one of those " under the rock people "and personally it is not on my " Bucket List "..I have enough probs with just trying to live with reality, let along watch it. Kudos to you for writing this hub, as I agree with you whole heartedly...


findwholeness profile image

findwholeness 3 years ago from Midwest

My first thought when I saw that top photo was "Is that a real woman or a mannequin?" I haven't seen the show, though, so I can't comment on the rest. ;)


rose-the planner profile image

rose-the planner 3 years ago from Toronto, Ontario-Canada

Great article! Seriously, some of these shows that grace our televisions nowadays are totally bizarre. I can't believe that this is what entertainment has been reduced to. I love the image you used. I guess that must be Amy? I agree with findwholeness's post, I honestly had to take a double take because I thought she was a mannequin, lol. Very entertaining, thank you for sharing. (Voted Up) -Rose

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