Negative Comments - Why People Are Mean
77Choosing Anger
Maybe it’s because I was raised well. Or maybe it’s because I believe that you should treat others how you would like to be treated. Maybe it’s my sense of spirituality, or maybe it’s just plain old common sense.
But it just doesn’t occur to me to attack people.
If I read a news article, blog, or HUB expressing a contrary point of view to mine it just doesn’t cross my mind to email, message, or comment to this person with anger. I don’t chose anger.
Obviously, we can’t all agree on everything. I am not talking about why we are all different or why we disagree. I’m talking about why some people react to those differences with anger and rage.
"Why Can't We All Just Get Along?"
Rodney King, you’re singing my song.
According to “O”, The Oprah Magazine, people are mean because they hurt.
According to allphilosophy.com there are other reasons too, such as fatigue. The site also mentions the misguided notion that the mean person believes no wrong is being done because they are “toughening up” other people by attacking them.
I believe there's definitely useful information in these ideas. But I believe there is a central reason at the core of attacking. And I believe that reason is identification.
We live in a society where bashing occurs. Bashers are people that physically and verbally abuse & attack people that believe differently then they do.
Or do they…
As of the writing of this article, on this site alone I’ve posted about 100 HUBS. I have received 300,000 pageviews, 2500 comments and about 500 emails. Most of these have been positive. By positive, I mean that they were polite, meaningful, and contributed to the conversation. They didn’t all agree with my point of view – it would be absurd to think they would. And that’s fine.
Only a small handful have been negative. By negative I mean rude, mean, harassing or accusing. Instead of saying – “I read your opinion and would like to offer mine,” they choose instead to angrily attack. They think they need to put you down in order for them to feel justified. They think there is only right and wrong, and for them to be right they have to make you wrong. And they choose to let you, a total stranger, know this by attacking.
But Why Attack?
Why would anyone attack? I feel it’s because they believe they’ve been attacked. Even though the article wasn’t written to them, they perceived it in that way. Instead of reading it as a stranger’s article, they read it as a personal attack. So they attack back.
And that’s a scary thought.
Why would this stranger personalize my article to the point where they actually feel anger?
We read about celebrity stalkers in the news all the time. Jodi Foster, John Lennon, Geri Halliwell, Rebecca Shaeffer, not to mention all of the other violent stalking stories we read about in the media all the time.
We are usually horrified by these people and wonder what in the world would possess someone to feel connected to total stranger in such a strong way, with such deep emotion.
According to the stalking behaviors website one of the five categories of stalker profiles as described by Mullen (& colleagues) is “The Rejected” who experience anger and loss.
The Attacking Commenter
Let’s bring this back to the bashing commenter. The delusion of a personal connection to the article, the decision to lash out with anger at the author and the work instead of choosing to contribute in a healthy way, is a precursor to that stalker profile.
Of course I’m not saying everyone who leaves you a mean comment is going to stalk you. That would be like saying that everyone who has ever had a little cough is going to have full-blown lung cancer. But I am saying, coughing is a symptom of real sickness and should be watched.
Think of it in this way: I know nothing about airplanes. I have no desire to learn avionics and I have no connection or feelings about anything regarding airplane engines. If I were to come across an article about airplane mechanics I would think to myself, this has nothing to do with me, and I would move on. That would be the logical conclusion.
The connection between the article and the angry commenter is not logical. It is often repressed. Sometimes this is an easy case to spot: someone who attacks an article about why you shouldn’t forgive a cheater is either a cheater or the cheatee. They are defensive and embarrassed. Almost anyone who angrily attacks an article about gay rights has repressed tendency. Consciously it may seem they have nothing to do with this article, but clearly they don’t think this article has nothing to do with them. If it had nothing to do with them, they wouldn't attack it.
People tend not to have such emotional connections with subjects that do not affect them.
Whether the connection is a personal experience or an intellectual investment, they have a deep rooted connection to the subject matter whether they admit it or not. Someone who’s never been affected by cheating is most likely not going to choose to lash out over an article about affairs. Someone who is not gay isn’t going to be so emotionally invested that they can’t just walk away from an article about gay rights.
Sometimes the connections aren’t so clear. But the inner turmoil that leads to the delusion of a personal connection is what prompts the attacker in his head to attack back.
False Illusion of Anonymity
Often people that have the delusion of connection and choose to attack would not react that way in person. Something in their brain fears outing. Something tells them their attack is not admirable so they hide.
If you were standing online in Shoprite with your neighbor discussing the topic and someone overheard you that personalized your conversation to the point where they want to choose to angrily attack you, they most likely will not. They will hold their tongue as if a part of their brain is capable of knowing that behavior is not acceptable.
However, give them an anonymous comment box and they feel free to let that irrational attack loose. Some people would call this cowardice. Some would say it just marks the level of maturity the person has reached: a child does what he thinks he can get away with, whereas a mature adult does what he thinks is right no matter the consequences.
Hubpages provides comment moderation, meaning that a Hubpage writer can set their comments to wait for approval. Additionally, all comments appear to the writer with the IP address of the submission.
It’s not difficult at all to trace the IP address, locate the city of origin, cross reference it through a statcounter site to other hits, and even trace their other activities online. (Some of these services are even free offering an advanced service often well-worth every penny they charge.) It is also relatively easy to submit a harassment complaint to the IP provider, and if worse comes to worse, have the district attorney of that area look into threats, slander, or stalking.
Dealing with the Downers
I continue to be someone that doesn’t think to personalize the work of a stranger who’s never done anything to me, and I don’t feel the need to lash out with anger at a stranger. I’m the person that tends to walk away.
Even though I can understand why, for example, a cheater would choose not to participate in a healthy discussion about cheating, but rather, to lash out with anger and judgment at an article highlighting all their personal flaws, it is still something that bothers me.
I may feel sorry for the person, but I won’t deny that it bothers me. I think anyone that invests careful time and thought into an article is bothered by inconsiderate commenters.
Should You Post Negative Comments?
Absolutely not.
Again, I want to make it clear that I am not talking about someone who disagrees and offers a healthy view point, demonstrates that they actually read and were capable of understanding your article, and has taken the time to compose a useful comment discussing an opposing idea.
I’m talking about a comment that bashes, lashes out, shows that this person didn’t understand or read what you wrote, or demonstrates anger and other unhealthy impairments to your work.
Look at it this way – if it made you uncomfortable to read, then it probably wil make other readers uncomfortable too. You do not owe this angry person anything: not airtime, not an explanation, not a forum for his repressed feelings or guilt, not directions to a local therapist – nothing. Your article is YOUR article. You are allowed to keep it positive. You are allowed to make it a place where people can discuss views in a healthy way, and you are allowed to deny any commenter who wants to ruin that forum.
Dave Mason - Disagree
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All text is original content by Veronica.
All photos are used with permission.
All videos are courtesy of Youtube.
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Comments
phoenix
Thank you so much for that comment. I appreciate your linking, your input and your sharing your talents, exposing yourself to the "venom" as you so eloquently put it. You are one of those people that makes the risk worth while.
xoxo
Hi Veronica, good hub. Luckily, I haven't yet experienced any nast comments on my hubs. Just had my hub on female foeticide flagged as porn and sexual content when the only thing naked was a foetus. And despite emailing HP and asking what I must change to get the site back up again, nobody there has bothered to reply. Oh well! I have noticed in the forums though that people can get quite nasty with each other and make personal attacks. Send me those questions we talked about, or how do you want to work it? Happy Easter!
Thoughtful hub, Veronica. I agree that with the sense of anonymity a person can feel while alone at home, typing into a box, they may feel more empowered to express whatever rage they are holding in. Similarly, there are people who act out in rage while driving, under the misguided notion they are also alone, separate from others in their car.
But beyond that, I've always maintained that basic human respect and dignity dictates that a rational, mature person should be able to stop, think, take in a deep breath and remember some of those Kindergarten lessons we all learned, like "if you don't have something nice to say, don't say anything at all!"
Thanks for your always wise words.
Greg
Perfect analogy about the road rage thing. You're absolutely right.
I couldn't agree with you more about the timeless kindergarten lesson, if you don't have something nice to say...
I really appreciate your comment.
Namaste
Veronica Nice Hub,
I wanted to write something like this, but couldn't get the thoughts together. You have brought a lot of this to light I haven't had trouble on hubs, but the forums are ruthless. I think hubpages should discourage negative forums, yet people have freedoms of speech. Therefore, I stay out of forums, because I have seen even some of the "greatest hubbers" get out of control and ruthless.
The thing about hubpages, that we all need to help each other out, almost like a family. I guess you could say, the forums let people hash things out, and not do it on the hubs. But those that do it on the hubs, I think need to use discretions. There are some that like to have fun with comments, but they are usually done with some discretion.
Keep on Hubbing!
eovery,
Thanks!
I got my feelings hurt on the forums more than once and made the decision not to return months ago. I thought it was just me - I am extremely thin skinned and over sensitive.
Very sad that someone has bothered you...
Annoy. quote:
"There are those who open their hearts to others...
Who never think twice about giving of themselves...
They are the wonderful people who make all the difference"...
...and I see you that way...G-Ma :O) Hugs
Hi Veronica!
Wonderful hub. Very well written and informative.
I've been fortunate that I haven't experienced bashers in my hubs. Just an occasional spammer, which I promptly delete.
The forums, well, that's another story. I don't go out to those often, but I sure have seen how nasty and ugly people can get, especially when it comes to religion and politics. Since I am not well versed in either, I more than likely wouldn't comment anyway. There have been some that I read and after a page or two or three, I just leave. Although, I have been tempted several times to simply post a comment that says who pooped in your cereal? It simply amazes me how worked up people can get.
Thanks for sharing!
G-Ma - thank you so much. I see you exactly that way, too. xoxo
trish1048 - Thanks for the thoughts. I agree, and I stay away from religion and politics but other subjects seem to invite the same type of problem - the hubs on cheating, tipping, and gay rights.
Agreed on the forums. And it's not just here. Quite a few times I've gotten involved in a tv show or a channel - (TLC decorating shows) and peeked in the forums to try to find out more info on a designer or something, and couldn't even believe the viciousness, all in the veil of anonymity. I do not understand why someone signs into a forum with nothign of value to add, but instead just to ridicule a person.
I wonder if the world was like this before. Or if the internet has changed everything. Or if it's just that it's a different planet now. When I was in school 30 years ago we didn't have the bullying problem people have now. Is it a meaner world?
You've said it all very well, Veronica. I really like how you addressed it, positive but firm.
I don't see any reason to tear someone down. I personally think anyone who does is doing it to make themselves feel bigger or better.
I try very hard to find something I like about every hub I read. Even if I don't agree with the point of view, maybe I like the writing style or a picture. If not, I will just leave without making a comment at all. Not that I expect everyone to be like me, but it would be nice if everyone were respectful of others.
Thanks for writing this.
Laughing Mom
Thanks. I'm with you. If I don't have something nice or consturctive to say, I just leave. It doesn't dawn on me to lash out, just like you.
Thanks for reading.
Big Thumbs up to your hub here. I think you hit the nail on the head when you suggest IDENTIFICATION as the culprit. It is damn scary, Thank Goodness they cannot drop bombs with each letter printed from their keyboards eh?
Thanks so much C.S. Alexis. I am glad that point worked through. Really - so glad you can't shit/alt/delete a bomb out there.
Some do it to hurt and bring others down, but we all must try to be ignoring such comments anyway. like myself, i know i once hurt some peoples' feelings through my hourly posts, and i am using this opportunity to ask for all your forgiveness, i was only growing and learning the environment then. thanks.
and i would love to extend my regards and warm gratitude to all of you guys who helped to nurture me here on hubpages, i owe you all. i don't want to mention names for certain reasons best known to me, but you guys know yourselves, i greet you all!!!
I've always wondered why so many people lash out in anger. I tend to take negative comments personally, but I've had to just separate myself from the attacks. Otherwise I get defensive and just feed into their arguments. Sometimes people just want to antagonize others, regardless of what they're talking about. I think there are occasions where attackers are mentally unhinged though and that's a scary thought. Thanks for this thoughtful and informative hub.
Thanks acco and dse.
I have reacted differently over the years to this. I dealt with the hurt in different ways, getting sucked into inane battles and finally learning just not to even finish reading a comment that's valueless like that.
Jamie Kennedy produced a documentary called Heckler that really explores the idea of critics, negative comments, and the anonymous mean commenter online.
http://www.imdb.com/title/tt0903849/
Even while speaking directly to some of these insane people and explaining to them that it's fine you didn't like some movie or whatever, but that your comments were mean, attacking, and personal, and he's human, and this hurts - these people were STILL being mean. It's truly disturbing that people will take the time to go out of their way not to express a valuable opinion, but to just plain be mean.
Thank you for this insightful hub. We can disagree without being abusive.
I haven't run into much of this on HubPages, but whenever I find people irrationally attacking me or someone else I immediately recognize that the attacker has some kind of emotional problem, generally something that resembles an inferior complex. Whether it's on the Internet or in person I find the best solution is to ignore it. I'm not a psychiatrist, and I don't have office hours.
Veronica, sometimes when we are pulled out of our comfort zone and made to face reality it may cause us to emote in a manner that they may later regret.
Very thought prevoking Hub. Thumbs up.






















phoenix says:
9 months ago
One of the most difficult truths I've had to come to terms with while putting myself, my writing, even my image on the Web, is that there are people who will irrationally respond to you out of their own personal anger and spite; their own distrust, or their own illusionary connection to you and the things you write, do, or say.
Sometimes those responses can be positive; you can make new friends, meet new people, engage them in discussion, and share yourself with them. I like to think I search for those people. On the other hand, there's plenty of the opposite to go around. When I started freelancing and blogging I uncovered those people pretty quickly. Even now I periodically resist the urge to ask my editor "how do you deal with these people? How do you feel good about what you do while they're there shouting about how horrible you are and that you should stop?"
Even though I already know the answer: You feel good about it because they think you should stop. And because there are all those other people who may not have said anything who enjoyed it. That's not to say it doesn't get me down from time to time.
I'll link this around - it's a good guide for anyone who puts themselves on the Web, or in public anywhere. Everything we write is a part of ourselves, every video we shoot or photo we take, and in some small place it's good to have affirmation that we did a good job, look nice, or sound professional - the flip side of course is that in a very different place it can be damaging when someone reacts with venom and malice against us.
Thank you again - for getting this out, and for sharing it. The seedy underbelly of the Web that lives in YouTube comment threads and the depths of Digg discussions are by no means representative of the rest of the world, or all the people anywhere with something to say.