How Online Teaching Has Given My Life Back
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My Odyssey With The University of Phoenix
I had absolutely no conception how fortunate I was a year ago when I learned that I had been accepted into the training program that led to my employment at the University of Phoenix Axia College online. At the time I applied, I was at a low point in my life - unemployed, separated from my wife, sleeping on my sister's livingroom floor on an air mattress. In short, I had no life, and I was bound and determined to get it back.
So while my sister and her husband were at work during the day, I was using their computer to search for a job anywhere doing anything I was remotely qualified to do. I'm not entirely sure where I found the advertisement that the University of Phoenix Axia College was hiring adjunct instructors to teach Communications 140 - Contemporary Business Communications. Odds are, I found it in the online edition of the Chronicle of Higher Education, but I can't be sure.
My logic in applying for this position was simple - I could do the job from my home, wherever that home ended up being. I didn't need a car, didn't need to worry about gas prices skyrocketing, and it was a job, by virtue of my master's degree in journalism, that I was qualified to do.
The road from the day in early January of 2008 when I applied for that position until I began teaching was long and arduous. At several points in the process, I could have been dropped from the program, but as I passed each level of the assessment and training program, my confidence grew.
I won't go into details about specific information covered in this training, because I suspect there are trade secrets they would not want revealed. Suffice to say, the first step in the process after submitting your application is that the University cross-references your background against their needs, based upon enrollment and staffing needs at that time. So it can never hurt to submit a copy of your curriculum vitae even if they are not advertising for your field. Today that may be the case. Next week, you may fill a need they have.
My first contact with a University of Phoenix staff member was with a Faculty Recruiter. By the time I had heard from her, I had relocated from my sister's floor to sunny Central Florida, as I had three job opportunities spring up. I was scheduled to do a phone interview with this faculty recruiter one hot Florida January day, and as fate would have it, I was so sick I could barely think. I thought for sure that my chances there were doomed, but the recruiter was compassionate and offered to reschedule, to give me a chance to recover from this virus, so they would have the chance to evaluate the real me.
Shortly after that contact, I learned that I had not been successful in any of the interviews that brought me to Florida. And on top of it all, I had been communicating with my wife on a consistent basis, and for some inexplicable reason, she asked me if I would come home to Maine.
I was on the next plane out of Florida and returned to the Great White North in Maine. The first few weeks I was back, I split my time between our home and a shelter in Portland, Maine, because my wife and I still had some issues to work through. On the morning when I received the second telephone call from the Faculty Recruiter, I was actually about to enter the Preble Street Resource Center in Portland to have lunch at the cafeteria downstairs. It was so noisy in that cafeteria that I could barely hear myself think, and actually went out into the hallway and sat down on the stairs.
I wound up missing lunch that day, but it was a lunch worth missing. By the end of the phone interview, I was advised that I was approved to join their training program, and would need to have access to a computer to do this.
I did not share with the recruiter that I was presently semi-homeless and that I had just interviewed for the job in a basement soup kitchen beneath a homeless shelter. Somehow I didn't think that would be a wise move at that juncture.
Training Begins
Being approved for training would prove to be the final hurdle needed for my wife and I to reconcile. Though we still had issues to work through, we both had need for more income. Rather than maintaining separate residences, we decided to share our home that we had leased through the middle of June. It was a winter rental on the ocean in Camp Ellis, Maine, and we had the computer set up on the enclosed front porch, overlooking the ocean. The view was unbelievable!
My children, of course, were tickled pink to have Daddy back home, and I was happy - legitimately happy - for the first time in my memory. For even before my separation from my wife that plunged me into a depression so deep from which I thought I would never emerge, I was already dealing with a variety of mental health issues, stemming from an assault I endured in 2004. I had left teaching in 2006 and applied for disability income, as I grappled with the effects of Post Traumatic Stress Disorder, Depression, Anxiety and this wonderful little condition known as Intermittent Explosive Disorder, an ailment that commonly afflicts people who have suffered severe head trauma. It was one of these periodic explosions that led to our separation, in November of 2007. I am proud to say that I have not had another major explosion since that day, and though I would not say that I am cured, the longer I go without having an episode the more secure I feel that I have overcome that obstacle.
I mention all this as a backdrop to explain my state of mind when I started the Core Training program for the University of Phoenix. I did not know whether I was ready to go back to work or not, but after having been denied three times for social security benefits, I really had no choice.
The Core Training program was basically an introduction to the online classroom environment, showing prospective faculty members where to find various important pieces of information, and teaching us about the educational philosophy of the University of Phoenix online.
The most impressive attribute I have experienced in the year that has passed since I joined the training program is that the trainers and support staff have all been incredibly positive and supportive. At first, I'll admit that I thought they were simply blowing sunshine out my butt, and I kept waiting for the other shoe to drop. So far, that shoe has not dropped. On every level of training, and then my mentorship, I found nothing but the most positive working and learning environment in which I had ever been.
Following the Core Training, I was cleared to enter into the advanced training, which built upon themes that we learned during Core Training. Following Advanced Training, I would have to wait to see if I had made the cut, because the next step in the hiring process was a mentorship.
The Mentorship Experience
During this phase of the hiring process, I was assigned to teach two sections of Com 140, and as far as the students knew, I was their instructor. Behind the scenes, however, I was assigned to an experienced faculty member who had been hired to serve as a mentor to new faculty. Her name was Mary, and if I thought that my previous experiences with the staff and trainers had been positive, I was literally blown away by Mary. She was so dedicated, not only to the University, but to her students and "mentees" like me, and she literally taught me every trick in the book to streamline the process, so I could spend most of my time doing what I like - teaching. Mary made the technology so understandable, and advised me when I had questions about how to handle certain situations that cropped up in the classroom.
Classes at Axia College run for nine weeks, and those first nine weeks seemed to take forever. Every week I was learning something knew, because I had never taken a class in Business Communications as a student. I knew all about the Communications model, interpersonal communications, radio and television operations and journalism, but this was a new experience for me.
By the end of that mentorship, I had established a strong bond with Mary, and also developed a strong rapport with many of my students. During our final discussion week, many of the students expressed how happy they had been to be in my class. They loved my sense of humor, they loved how accessible I was (some of them calling me at midnight, forgetting that it's three hours later on the East Coast than the West Coast) and they valued the feedback I provided on their assignments. This was extremely gratifying, because I was simply doing the job I had been trained to do. In that regard, my admiration for this University grew, because it told me that the training they gave me was more than able to give the students the greatest bang for their educational buck.
Technically, although I was paid for those two classes, the mentorship process was the last step in he hiring process. and it was conceivable that I could have been let go, even at that point. Mary told me it typically took the Academic Affairs mentorship committee a couple weeks to let prospective faculty know whether they were being retained or not.
I received my notification that I had been approved and was welcomed to the ranks as a permanent faculty member after about three days, as I recall. I don't know whether I should read anything into the quick decision, but my ego would like to believe that I had done such an exemplary job that this was a higher education academic version of a slam dunk.
Moving Forward
Whatever the case, I cleared the last hurdle in the hiring process. From there, I was assigned to two more sections of the class, and I found it was much simpler teaching it the second time around. I could have taught four classes, I felt, at that time, but University policy required me to teach four sections (two sets of two) of the class, not including my mentorship, before I would be allowed to teach four classes at the same time.
As I write this, my students are agonizing over their final projects that are due on the last day of class, which is this coming Sunday. My next set of classes begin the day after this set ends, a decision I made by design. Then, in three weeks I will start two more sections, the reason being that by spacing them out, I will not be teaching the same material to the students in all four classes at the same time. Plus, because of the way the University pays us, doing it this way will ensure that I will receive a paycheck every month, which will certainly help the budgeting process!
The money I am earning is excellent to have, but the greatest value I have found in teaching for the University of Phoenix online is that because of the positive mental attitude the faculty, staff and other trainers use, my confidence has returned. It is hard to believe that just a year ago, I was living in homeless shelter, and near the bottom.
I mentioned at the top of this article that I had no idea hoiw lucky I am to have gotten this job when I did. Little did I know that a year later, our national economy would be in a freefall, and hundreds of thousands of hard working people would be out of work. Part of the reason I chose to write this hub is to encourage people who have a master's or Ph. D. degree and would like to have the opportunity to teach online, they can know what the process is like, at least at the University of Phoenix. There is a faculty referral program, where I can submit names of potential faculty to the University, and I will be pleased to do so if anyone has the appropriate experience and degrees.
A year ago, if someone had told me that I would have been hired by the University of Phoenix, teaching four classes for them, and that I would have had one novel completed and a second one nearing completion, I would have thought they were crazy. Yet this is my life today, and I thank God every day that I found that ad somewhere online and began the process to turn my life around.
So if you think you might even be slightly interested in online teaching, drop me a line. You have no idea what a wonderful, uplifting experience this process can be. In my case, it gave me the confidence I was so lacking when I was applying for and being denied for social security benefits. Ironically, now that I am back to work, an Administrative Law Judge ruled that between March of 2006 and July of 2008, I was, in fact, disabled. Today I am no longer disabled, and I have the University of Phoenix to thank for it!
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Comments
Sounds as if your life has really turned around, both personally and professionally.
Very interesting and inspiring story. I am happy for you, because you have found yourself teaching to others, and that helped you regain your self confidence and pushed you to do other things like writing your book. There is nothing better than enjoying the work you do. Good luck and all the best!
well done - to manage to go from the bottom to the top - brilliant - fantastic!...cheers
A really amazing and wonderful story and congrats for putting your life together so very neatly!Thanks for an inspiring hub!:)
A few thoughts - first, thank you all for your comments - it's nice to see that people have been reading, but also feel compelled to write as well!
Ajcor - I guess the best way to put it is that there's a reason why it's called the bottom - you can't go any lower, so the only way to go is up! I never could have envisioned how quickly and how high I would rise, and the only thing I can think of is that God said that I had been through enough and deserved to start enjoying life again.
Princessa - the writing of the first book - Antiquity Calais: Standing at Armageddon - was also a big part of my therapy, particularly since I modeled the antagonist after the jerk who assaulted me. A counselor told me I would never be able to get past what happened unless I confronted him. For practical and legal reasons, that was not possible, so I chose to do it in writing. That book was already in progress when things started to turn around, but it was nowhere nearly ready to submit to publishers, so that is one very good thing that has happened in the past year.
Londongirl - I would agree with that sentiment. but I feel like I still have a way to go before I can say that I'm back on track. For starters, I have felt for some time that if I am going to commit myself to teaching college students, I really need a doctoral degree, which is why I am preparing the begin a doctorate in education program online. That will open doors that I could not hope to pass through with just a master's degree.
Sweetiepie - You don't have to teach in a traditional classroom. Many faculty teach solely online, though I have met a few online who have lived close enough to one of the University's ground-based campuses so they do both. You do need a minimum of a master's degree in order to teach for Axia College, which is part of the University. It offers an associates degree. In order to teach in the bachelor's degree program, you need to have a Ph. D.
And Laila, it's funny because when I sat down to write the story, my plan was simply to describe the training program and talk about what a great employer they have been. Many of the faculty I have met online have been teaching for them for years, which is a testiment to the kind of organization they are. There are certainly plenty of other online programs people could go to, but there is a loyalty among the faculty to this institution. At any rate, as I wrote this hub, it kind of took on a life of its own, and I realized that in order to tell the story properly, I had to provide the background information about what was going on in my life to explain why this was such a God-send for me.
I know there are a lot of highly qualified people out there who may have never thought of teaching online who may find themselves out of work. I expect online teaching programs to continue to grow despite the bad state of the economy, because many of my students have related to me that they chose to go back to school now so they will be more marketable in the future, when the economy turns around.
I have two students in one of my classes right now who are preparing to go into business for themselves, and are applying the lessons they have learned in my class to help get them started. That's very satisfying to me, because we always hope that what we are teaching will translate into success in the "real world."
So again, thanks to you all for your wonderful comments.
Jim
Thanks for writing this, Jim -- very informative indeed. I started the initial screening process to teach for the University, now that I'm retired. But I dropped out of the process after a couple of days, because I really need a break from teaching. And to be honest, I was dubious about an online university. But your description has been encouraging. Regarding the personal stuff in your life: congratulations on the book and on finding your feet. What is it about seeming disasters that force us to turn them into success? All the best!
It's funny because I was talking with my counselor the other day about my social scurity claim. My claim was denied on three levels, including an administrative law judge. Following that final denial, I concluded I needed to begin looking for work again. In the mean time, there was one more appeal to the "Appeals Council" in Virginia. They were not authorized to approve my application, but only to look at whether the judge committed any errors in law. Rarely do they overrule such a judge, but in this case, they did. So that gave me another hearing with a different judge who ultimately approved my claim. The irony is that if the first judge had made that ruling, I could have applied to have all my student loans paid off, as a permanently disabled person. But since I returned to work, and my case was approved for a limited time frame, I cannot make that case. So I said to my counselor that the original judge had cost me several thousand dollars, but he said the judge did me a favor, because I'll make far more in salary from the University of Phoenix than I would have gained by having my loans forgiven. He had a point there.
The good thing about the training program is that whenever you reach a point where you are ready to consider teaching online, you will likely be able to get your foot in the door. I had started this process twice before, but decided it wasn't the right time for me. Now I'm wishing I had pursued it earlier, because it may have helped me overcome the demons that plagued me much sooner. Of course, I have no way of knowing, so all I can say is that I'm glad I am where I am today, and not dwell on the past. Thanks for the note Teresa!
Jim
What are you doing for your PhD?
It will be a doctorate in education, which technically is not a PhD, but an EDD. Either way, people will still get to call me Doctor Crash, if they are so-inclined.
EDD? What is that?
An Education Doctor.
I actually have a master's degree in education and two teaching credentials, so I am familiar with the requirements needed for teaching primary, secondary, and at college levels. However, I am not big on long term standing in front of the class room delivering lessons because my class room management is not the best, so I was just curious. I am glad this has worked out for you though, but I probably should just stay with the library.
SweetiePie - Certainly doing library work can be very fulfilling and if you enjoy it, you should keep doing it! Let me just say this, though. At the University of Phoenix the teaching is done in an asynchronous format, so you are not lecturing. The University provides the syllabus and all the assignments, and you would post assignments on a weekly basis. Every other week they have read and discuss weeks, where the students have to answer two discussion questions, based on the reading. On those weeks, your primary responsibility is to facilitate the discussions, commenting on students' posts and sometimes posting follow-up questions pertaining to the same subject. So it really is very different than a traditional classroom. The other nice thing is that a lot of faculty have other jobs, and they are so flexible that you could do your work after your library shift from the comfort of your home.
Jim
crashcromwell,
It does sound very interesting the more you talk about it. Perhaps I will see if there are openings in the future.
As I said before, there's never any harm in submitting a vitae. They may not need anyone with your qualifications now, but in six months they may. I just got lucky they were advertising a course I was qualified to teach, but as I said above, this was actually the third time I had applied there. Feel free to drop by my inbox if you want more information.
Jim
This hub is a healthy prelude to the rest of the story and should be told. I know firsthand that writing about a past experience gets you over it.
You are truly an overcomer from a temporary setback. Congrats on beating the odds, and congrats on your success.
Thank you newsworthy. I have, in fact, written about the therapeutic value of writing, and the role it played in my recovery. Here is the link to that hub. http://hubpages.com/hub/How-can-writing-about-your .
The ironic part about this, and the reason why I attribute so much of my healing to the fateful work with the University of Phoenix, is that there were many times before then that I did not consider this a temporary ailment. I honestly believed that I would be haunted by what happened to me for the rest of my life, just as many who have seen the attrocities of war and return home with chronic PTSD. Until I entered this training program, it seemed as if I would take one step forward and two steps back. Since then, things have been getting progressively better, so I don't think it's a coincidence.
Thanks again for writing newsworthy!
Jim
Congratulations, Jim, on overcoming some mighty tough obstacles to success. Teaching online sounds like something that many hubbers might have an interest in -- especially at a time when our economy is on the rocks and jobs are scarce. You set an excellent example for those who are facing hardships and looking for the light at the end of the tunnel.
Thanks William. I see online education only getting stronger. I just started another set of classes on Monday, and the number of my students who have either lost their jobs and decided to go back to school, or who are fearful of losing their job and wanting to be more marketable, is outrageous.
Jim
Thank you so much for writing this. You are truly an inspiration. I just sent off my resume to Axia (UoP). Iam just weeks away from completing my Masters but I do not have any experience teaching. Iwould love to teach psychology courses. I am a counselor and have been in the field for 5 years, so hopefully that means something. Who knows though. Thank you again for the great information!
"Dr. Crash",
I just started the process of applying to many online universities for adjunct faculty positions. So far, I've only heard back from 2 of them. One school said they were forwarding my resume to the dean of the program. However, the other school (University of Phoenix) just denied me for the second time. For some reason I can't get past their faculty recruiters! I have applied to programs in their Axia College, and in other schools they operate. Any suggestions? I have a copy of my CV if you want to look at it....
Roger
Roger - All I can say is that they contact people based upon their enrollment needs. I was fortunate because my background was sufficient to teach one of Axia's entry point courses, which all students have to take. So basically, if enrollment continues to increase, as I expect it will, there will always be teachers needed to teach Com 140, which is my class at present.
I should mention that I applied to Axia three different times over the years, and only got in on the last attempt.
I would be happy to look at your CV, though I should mention that I am about as far from a decision making process in terms of who gets hired as you could possibly get.
That said, there is a referral program for existing faculty to recommend prospective faculty. I have never participated in that program, so I do not know if it enhances your chances of getting your foot in the door. It certainly can't hurt, though!
Jim Henry
I am veru interested. I am currently ging through something similar. With my husband in the proes of being laid off this would be helful. Prior to reading this, I applied to Axia. I am currently doing the online interview. I would like any feedback you can give.
Pardon my typo. I am very interested.
Theodosia - If you would like to send me specific questions by email, I will be happy to answer anything I can.
Jim Henry
Sorry I just got your message. I am passed the question phase now Im doing the faculty page. Hopefully things will go well.
Well good luck to you. Do you have a conception yet of what they are recruiting you to teach? I have recently learned that the class I am teaching - Communications 140 - is their highest area of need, so I think they are continually recruiting people for that class.
It is Critical Thinking
That is an excellent class. I actually took a Critical Thinking workshop there in hopes that at some point I may add it to my repertoire. Good luck with that!
Jim Henry
This is a first rate account of success through education! Well done all around. I've been teaching online full time for five years. It really works. Further, my instincts tell me that the number of students attending online degree programs is going through the roof. I currently teach for three different online schools and my classes are slam full of students.
Thanks!
adjunct
I think you have to be comfortable with technology to effectively teach and learn online. I have had some pretty bright students who just couldn't cut it in my online classes, but they were clearly intelligent. However, I agree with your assessment about enrollment skyrocketing. The class I teach for the University of Phoenix is one of the entry point classes that all students have to go through. Recently I inquired about the potential of teaching other courses for which I feel I am qualified. The scheduler told me that their greatest need right now is finding more and more teachers for the class I am teaching, because as enrollment increases, they need more teachers to keep class sizes manageable. As long as that trend continues, I expect I will have job security I could not count on in a face-to-face environment.
Would you care to share which programs you teach for, and what subjects?
Thanks for the comment adjunct!
Jim
Just wanted to update you. i have been approved for faculty training. Hopefully I will make it through that process.
Just wanted to update you. i have been approved for faculty training. Hopefully I will make it through that process.
Theo, I just finished my online interview moments ago. I was told that there are other interviews today and that I'd get a call back tomorrow. Is this how it was handled with you or were you invited to train on the spot. I know Crash was asked after the phone interview.
Just to update you. I was approved for faculty training. Thanks for your helpful post.
Congratulations Theo and Bee. I hope your experiences with University of Phoenix are as positive as mine has been.
Jim
Congratulations Theo and Bee. I hope your experiences with University of Phoenix are as positive as mine has been.
Jim
Sorry Bee, I just got your message, I have not been on here in a while. It took them about a week before they sent me my welcome letter. I am in my last week of training. Does anyone know when they do the employment verification? I was just wondering, because one of my past employers will be leaving town in the next week or two. i did not want them to miss him.
There is some excellent information both in the hub and comments! Thanks to you all!
Twin - I am glad you found this informational. Are you considering applying to teach?
Jim Henry
I enjoyed reading this page . . . lots of good information. I have my phone interview with Axia scheduled for Monday. Can any of you give me any insight into what I might expect in this interview?
My M.A. is in Speech Communication, so hopefully that is a high-need field.
Thanks,
Chuck
Chuck - I have no information about what the University's needs are at the moment. The class I was originally hired to teach is being eliminated, but they have approved me to teach an essay writing class, which is also slated to be replaced with two more classes. I am told that once they make that transition, I will be qualified to teach both of the new classes. So there are a lot of changes going on at the University now.
To be honest with you Chuck, my telephone interview was a walk in the park. The questions I was asked were more revealing than challenging for me, and it was pretty easy to deduce what answer they wanted. This is not to say that I simply said what they wanted to hear. As fate would have it, my teaching philosophy was a good match for the University's. I remember telling the recruiter that one of the things I would do to retain students would be to be proactive and call students who either had not shown up for class at all, or who were struggling early in the class, to try to help them right the ship. I have done that many times (including earlier today). One day I contacted a student on my roster and she expressed surprise that she was enrolled in my class, because she had told her academic advisor she wanted to take the holidays off, so she was taking a break. She also said to me that she was pleasantly surprised that an instructor would go out of his way to check in with her, and I am sure that left her with a good feeling about the University in general. I have no idea if she returned to classes after the holidays, but at that time she was appreciative.
The phone interview is simply the first step in the hiring process, and along the way there are different stages. I found the training so exemplary that there was no doubt in my mind that eventually I would get to teach here. I also kept waiting for the other shoe to drop, because it had been so positive an experience that I was cynical. I wondered if they were shining sun shine where the sun shouldn't be shining, but in time my skepticism waned, as I found more and more quality educators with a real positive mental attitude.
I want to assure you or anyone else who is considering teaching for the University of Phoenix that I am being completely sincere in my praise for the level of support they provide their recruits and ongoing support for faculty after they have been hired. I have also taught for two other online institutions, and in both cases I felt the level of training was poor, and the level of support was as well. Perhaps as I become a more seasoned faculty member, I will not need as much support in the initial stages as I do now, but I can say that there has been a direct correlation between the level of support and training and the quality of the teaching experience. The other two programs, which I shall not identify, I would not accept an assignment to teach for them again, because I know too much about how they operate.
Jim Henry
Thanks so much, Jim, for your very helpful response. My phone interview on Monday went very well, and I moved on to the next stage in the process, which is getting all of my information submitted (transcripts, etc.). I am scheduled to begin training on October 13. I'm cautiously optimistic that I'll make it through training to the mentoring stage, since I'm going to be very careful to be prompt and attentive at every stage in this process.
Thanks again for taking the time to respond.
Sincerely,
Chuck
Oh wow! This thread was great to read! Tons of information!
Thanks Jim for providing insight on your personal journey. I am happy that you were blessed with such opportunity. I am currently employed, but I am faced with hardship given that I am a single parent. I recently started looking into part time teaching opportunities to supplement my income and I can across Axia University. I was just recently invited to complete the online interview. I noticed that you never mentioned this phase of the process - did u have to undergo this process "Online Interview"? I completed the questions briefly and expressed my points clearly, I am just nervous that I didn't give long responses.....Given that I am a HR professional, we like to keep things simple, given we are reading 100 resumes a day....I am generally looking for key words and grammar free resumes...I hope I didn't take myself out the running given my brief responses. It has only been two days since I submitted the online interview....I was just wondering what was your experience or for that matter Chuck or Theo, if they could express their journey thus far with the University.....Congrats Chuck and Theo on reaching the next phase!
Mel-
I do not remember an online interview. My process started when I found a job listing online, probably in the Chronicle of Higher Education, I suspect. I sent in my CV, and they responded offering me a telephone interview.
I hope your experience goes well, and feel free to drop by and let us know how things are going for you.
Jim Henry
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Homeopathy is getting strong in India as evident from spreading netwrok of Homeopathic research and education institutes in aevery corner of the country. Details are available in the hub linked below. http://hubpages.com/hub/homeopathy-education-in-India-avaialble-resources - 6 months ago














SweetiePie says:
11 months ago
This sounds really interesting to me and something I have never thought of. Do you need to also teach classes in person, or only online?