Joined 2 years ago from Australia
Jaya is a content marketing professional with more than 10 years of experience into technical writing, creative content writing and digital content development. Her decade long experience lends her the ability to create content for multiple channels and across different technology verticals.
2 years ago
To ensure consistent and long-term business growth, organizations need to use a judicious mix of customer retention, as well as customer acquisition strategies. With a robust CRM system like Salesforce in place, organizations can improve their customer retention rates.
2 years ago
To remain competitive, businesses need to constantly re-invent their customer service strategies. One way of doing so is integrating Chatbots across customer service channels.
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