I'm a retired USAF Master Sergeant with a BA in Management of Human Resources. I studied graduate level business administration and law at Oklahoma City University. Since retiring from the Air Force, I've held call center and operations management positions in utililies, at Exelon Energy, e-commerce at GSI Commerce, and health insurance at Highmark Blue Cross Blue Shield Delaware. I've written three novels, available at the Kindle Store@Amazon.com. I've just begun a sabbatical.