Customer Service Representative (CSR) is one of the most important jobs in any organization. 70% of purchase decisions are based on how customers feel about the service they receive when they interact with the business. So, good customer service is critical.
Contrary to popular belief, African Americans played a pivotal role in the D-Day landings.
10 steps for developing a great online and social media community to boost your company's reputation and brand.
Federated Learning 101: This article provides an introduction to FL and how its use overcomes privacy limitations faced by traditional Machine Learning systems.
If you’re a prideful person you probably don’t even know it. But the Bible says your pride can destroy you.
Abraham Lincoln has been both hailed for freeing the slaves, and reviled as a white supremacist and racist. Which was he?
"Hello Dolly!" was a song Louis Armstrong never wanted to record in the first place. But it became his greatest hit. Here's the story of how that happened.
Motown became a hit-making machine by refusing to put out songs that didn't meet the highest standards of excellence. But sometimes it almost rejected songs that later became huge hits.
During the 1863 siege of Vicksburg, with no newsprint available, the town's newspaper was printed on wallpaper. The July 4, 1863 edition of the Vicksburg Daily Citizen became one of the most famous published during the Civil War.
Buddy hated getting a haircut. But this time he got a real surprise.
I think mice are cute, but I don't want them in my house. Here are some stories of my travails trying to evict them.
Martha Reeves became a Motown superstar. But she started with the company as a secretary, with no guarantee she'd ever be allowed to be a singer.
Billy Strayhorn was Duke Ellington's collaborator for 28 years. But he was also a gifted composer in his own right. Here are 10 of Strayhorn's best compositions.
A guilty conscience can make us miserable. But that's exactly what God intends! Here's how to handle it when your conscience won't let you alone.
Martin's wife wasn't taking care of him the way she should, and he was determined to do something about it!
From a mysterious black judge to multiple cases that Mason actually lost, here are interesting facts about the Perry Mason TV series that most people don't know about.
In the Civil War Robert E. Lee was a defender of slavery, while Ulysses S. Grant did all he could to destroy it. But it was Lee who thought slavery was morally wrong, while Grant seemed not to care one way or the other.
In the Civil War Robert E. Lee fought fiercely to protect slavery, while Ulysses S. Grant fought just as hard to destroy it. But their personal attitudes toward it were the opposite of what you might expect.
The Civil Rights Movement changed the face of America forever. But that movement would never have succeeded without its songs. Here are 10 of the songs (with lyrics) that had the greatest impact on the struggle for equal rights in the 1950s and 60s.
Booker T. Washington and W. E. B. Du Bois both fought in different ways for African American equal rights. But Du Bois accused Washington of counseling blacks to accept second class status.
The “lazy, crazy, hazy days of summer” can be great fun for both humans and their dogs, but owners are often unaware of the danger excessive heat poses to their pets.
Ministry leaders are often blindsided by workers being offended by something the leader said or did. Here are some keys that will help you avoid unintentionally offending team members.
Working class white people are dying far sooner than they should, apparently because of despair at their life circumstances. But the experience of African Americans provides hope.
A secret coded message to Confederate General Pemberton was finally decoded in 2008.
The symbolism of the Confederate flag is defined by its repellent history, not the belief of its supporters that it has nothing to do with racism, but symbolizes the best in Southern heritage.
Both employees and employers benefit when workers use their own personal smartphones, laptops, and other devices on the job. But companies must protect themselves from potential legal liabilities.
Brian expected that when he went into to the Twin Towers that Tuesday morning, he would never be seen again. But he never planned for Kate to be there with him.
GOP outreach to African Americans will be ineffective until the party stops doing the things that push them away.
If you upgraded to Windows 10 from a computer that came with Windows 7 pre-installed, reverting to Windows 7 will wipe out your product key and mark your operating system as "not genuine."
Here are seven practices church attenders commonly engage in that actually discourage rather than encouraging their pastors.
Here are some precautions drivers and passengers can take to avoid being injured by airbag deployment.
Mason Anderson was a pioneer in spaceflight. His trip into space was designed to open the door on a new era of enlightenment in society.
Encouragement for African Americans to make use of a life-saving therapy that is often neglected
Is Wikipedia a reliable source of accurate information? Most of the time it is. But there are times when it definitely is not.
Some believe that we are currently experiencing a war against Christmas. Are we? If so, how can we put a stop to it? Here’s a modest proposal for doing just that.
Sometimes deleted web content can be recovered. If you were a Bubblews member and lost your articles when the site shut down, here's how you might be able to recover your work.
Bubblews' lack of integrity makes it a bad place to write.
The story behind the iconic WW2 photo of Sgt Franklin Williams sharing a soda with his "best girl" Ellen Harden
How to resist temptation by setting boundaries for your personal conduct
For African Americans in WW2, the Stage Door Canteen was one place where they were not discriminated against. For them, that was what democracy was all about.
In WW2, African American officers of the 477th Bomber Group courageously put their careers and their lives on the line to fight segregation
Sociological research demonstrates that when Whites are exposed to the Confederate flag, it causes them to react more negatively toward Blacks.
Dr. Virginia Shepherd was Doug's doctoral adviser. She tried to direct his research in acceptable directions, but he insisted on going his own way, with tragic results. A Sci-Fi time travel story.
Is there a God? Atheism argues there’s no scientific proof that God exists. In reality, atheists willfully blind themselves to a profusion of compelling evidence that God does exist.
What it was like in the capital city of the Confederacy when it fell to the hated Yankees, as depicted in the Civil War diaries of residents of the city?
How to choose a revenue sharing writing website to diversify your online content platforms.
Leroy Daniels was a real shoeshine man on the streets of Los Angeles when he danced with Fred Astaire in the MGM movie, “The Band Wagon.”
In 1968 Peanuts, the most popular comic strip in history, was still all white. But a concerned schoolteacher convinced Charles Schulz to bring a black kid into the cast.
Although Bubblews may not be intended as a scam site, it has defrauded users.
In 1897 Anita Hemmings became the first black graduate of Vassar. But because she was passing for white, when her race was discovered she almost wasn’t allowed to graduate.
At Chattanooga, Confederate soldiers were only yards away from Ulysses S. Grant, the most important Union general in the Civil War. But instead of shooting him, they lined up to salute him.
A sleep study may help you stop snoring and start sleeping through the night. Here's what the experience of having a sleep study was like for me.
Flash Fiction: Physicist Dr. Simon Morton invents a time machine and goes back to 1865 to prevent the assassination of Abraham Lincoln. He succeeds. Or does he? Sci-Fi time travel story.
After Ruth Pelke was viciously murdered by 15-year-old Paula Cooper, Ruth’s grandson, Bill Pelke, forgave Cooper and fought against the sentence that made the teen the youngest inmate on death row.
Before the Civil War, William T. Sherman helped found the military academy that became Louisiana State University. He was still loved by Confederate former students even as they fought against him.
Advice from the SPCA on what you should do if you've run over a dog or other domestic animal with your car.
Sleep apnea was a major contributor to NFL star Reggie White's death at age 43. What is sleep apnea, and how is it treated?
Here’s how writers can keep their files safe and available online when a writing site is about to shut down.
A robot.txt file allows you to keep search engines from listing your online files. Here are some tips to help you set up a robots.txt file on your website.
When the Civil War began, U. S. Grant was a store clerk who was unwanted by the army he had left under a cloud. But once given a chance, he would eventually rise to command the entire army.
God's way of anger management: How the Bible says we can control our anger instead of allowing it to control us.
Here are step-by-step instructions for giving Lubuntu Linux a look that’s very close to Windows XP. The idea is to make the transition from Windows to Linux as easy as possible.
How to employ WUBI, the Windows Ubuntu Installer, as the the quickest and easiest way to migrate from Windows XP to Lubuntu.
Here’s how to install and use Google’s free remote access software to centrally control your remote computers.
Microsoft's withdrawal of support from Windows XP is forcing users to find a replacement. For those who can't or don't want to upgrade to Windows 7 or 10, Lubuntu Linux is a good alternative.
Microsoft no longer supplies security updates for Windows XP. Here’s what one small church is doing to continue safely using that still-useful OS.
Robert Smalls’ capture of a Confederate ship made him a Civil War hero. But during Reconstruction, he fought just as heroically for equal rights for African Americans.
During the American Civil War Robert Smalls became a national hero by capturing a Confederate ship and using it to carry himself and other slaves to freedom.
Scripture gives clear instruction about how we should respond so that we are not overwhelmed when people criticize us.
Samuel Upham ran a perfectly legal counterfeiting business during the Civil War that helped destroy the value of Confederate money, and hastened the collapse of the Southern economy.
In the Civil War, Col. Hiram Berdan’s Sharpshooters were an elite corps in the Union army. Even the Confederates recognized their effectiveness.
Anger can be one of the most powerful and destructive emotions in our human experience. Here’s what the Bible teaches about how to handle it safely.
How Abraham Lincoln mentored his generals in the Civil War through the letters he sent them.
Having a black-sounding name can subject a person to prejudice and employment discrimination. Parents should be aware of this when naming their children.
Because Bubblews so often misses or delays writers' payments, many are questioning whether it's a scam. Here's why I think they may not be deliberately cheating, but simply can't keep up.
To abolition activist Frederick Douglass, Abraham Lincoln's commitment to ending slavery seemed weak and vacillating. But after the two men met, Douglass grew to appreciate Lincoln's true merit.
Overcoming fierce racial discrimination, Hugh Mulzac became the first African American to command a Liberty Ship in World War II.
John Charles Fremont was a great explorer but a poor Civil War general. His attempts to evade being replaced required Lincoln to take extraordinary measures to fire him.
Singer Nat King Cole was the first African American to host a top flight network TV variety show. But after 13 months, it was canceled because no national sponsor was ever found.
Abraham Lincoln, President of the United States, never once acknowledged Jefferson Davis as the president of the Confederate States. Here’s why.
Every day we are either building up or tearing down our most important relationships. Here is how the Bible says we can build and maintain healthy relationships.
Confederate civilians trapped in Vicksburg during General Ulysses Grant’s 1863 Vicksburg campaign dug caves to avoid the shelling, and were reduced to eating dogs, cats, and rats.
Did General George Gordon Meade, Union commander at Gettysburg, miss a golden opportunity to end the Civil War in 1863 by failing to cut off Robert E. Lee’s retreat?
The Civil War Battle Of Vicksburg gave the North a great strategic advantage, and brought US Grant to the top among Union generals, positioning him to finally win the war.
The sudden death of a friend brings pain but reaffirms our hope in Christ
This article, written in 2013, gave reasons why Michael Vick would be the best QB for the Philadelphia Eagles in the 2013 season.
The amazing and tragic story of Otis Redding and “Sitting On The Dock Of The Bay.”
The true story of how Japanese-American Iva Toguri D'Aquino was unjustly convicted of treason after WW2 because of her broadcasts of Japanese propaganda as the infamous Tokyo Rose.
States rights or slavery? What Confederates themselves said were the grievances that caused the South to secede from the Union, making the Civil War inevitable.
Before Jackie Robinson wore #42 for the Brooklyn Dodgers, he was a US Army officer court-martialed after refusing to go to the back of the bus.
Brian Banks was a high school football star when he was falsely accused of rape. After spending five years in prison, he was completely exonerated. And now he has a chance to play in the NFL.
A comparison of HubPages, Yahoo Contributor Network, and RedGage as platforms for online writers.
Mary Elizabeth Bowser operated as a Union spy in the household of Confederate president Jefferson Davis. Never caught, she was one of the most productive Union operatives of the Civil War.
Self-centeredness can be a disease that keeps us trapped in misery. To truly enjoy life, we must learn how to keep our egos within proper bounds.
The story of Frances Wills, Harriet Pickens, and Mildred McAfee–Three pioneering female officers who helped integrate the US Navy.
The new Audrey Hepburn commercial advertising chocolate candy was authorized by her heirs. It's a magnificent technical achievement. But is this really something we ought to be comfortable with?
In 1938 megastar Clark Gable, Rhett Butler in "Gone With The Wind," was alerted by young actor Lennie Bluett to segregation on the lot during the making of the film, and demanded that it be ended.
We all mess up in various ways, and the guilt and shame can be devastating. Here's how the Bible says we can recover from our mess-ups, and get back on track in our lives.
In an era when blacks were thought incapable of flying airplanes, Eleanor Roosevelt went up with a black pilot at the controls. By doing so, she helped establish the famed Tuskegee Airmen of WW2.
Support homosexuality or leave! Those were the choices Christian counseling student Julea Ward faced when her faculty demanded she approve same-sex relationships when counseling homosexuals.
Miracles are presented in the Bible as if they actually happened. Are those claims believable? Here's how the Bible itself defends its credibility regarding miracles.
Author of "The Souls of Black Folk," and a founder of the NAACP, W.E.B. Du Bois was a scholar, writer and activist who had a profound and continuing impact on American society.
This article features a series of Gordon Parks photos, taken by the famous photographer in 1942, of life in a housing project in the Anacostia section of Washington, DC.
The Bible definition of love includes four different words, storge, phileo, eros and agape, to differentiate the different types of love. English has only one word for all these, leading to confusion.
Henry "Box" Brown escaped from slavery in Richmond, Virginia by hiding himself inside an express package and sending the box as freight to Philadelphia
A small church or business can connect their workers, wherever they may be, using a free online network based in the "cloud."
Sarah Forbes Bonetta was an orphaned African princess given as a gift to Queen Victoria by the King of Dahomey. Victoria became Sarah's godmother, and received her into the royal extended family.
On its way to the Battle of Gettysburg, the Confederate army under Robert E. Lee terrorized black citizens by attempting to capture and transport them south into slavery.
In 1863, the Richmond Daily Dispatch newspaper predicted that by 1963, a reunited U.S. will be the most powerful nation on earth.