60Shane Paladin is a global executive with a career that includes key leadership roles in startups, mid-sized companies, and Fortune 500 organizations. He has gained experience across North America, Europe, and Asia, working with teams to guide organizational transformation, drive operational improvement, and achieve lasting business growth. His approach is rooted in practical strategy, execution, and a clear commitment to delivering value for both customers and the business.
With over twenty years of experience, he has served in various C-suite positions and provided board advisory services to companies and private equity partners. He has played a crucial role in shaping and executing go-to-market strategies for a diverse range of businesses, with a focus on building teams that are accountable, collaborative, and committed to achieving long-term results. His leadership style centers on clarity, sustainable progress, and understanding what customers need to succeed.
Currently, as Chief Customer and Revenue Officer (CRO) for Equinix, he leads Marketing, Sales, Customer Success, Channel, and Revenue Operations for a Fortune 500 company. In this role, He brings together global teams, aligns business priorities, and supports consistent growth and service excellence across the organization. His leadership is focused on driving performance, fostering teamwork, and delivering high standards of execution for customers worldwide.
Previously, he served as Chief Executive Officer of a technology company, where he led a comprehensive transformation that restored the business to profitability and expanded its market footprint. He led modernization initiatives, oversaw the launch of new product offerings, and directed strategic acquisitions to address capability gaps and extend the company’s reach. His focus on operational improvement and customer satisfaction supported reinvestment, setting a foundation for continued innovation.
Before becoming CEO, he held the position of President of Services at a major software company, where he oversaw international teams and generated significant revenues. He led the shift from traditional consulting to digital and cloud-based services, integrating legacy units and launching new digital offerings for clients worldwide. His steady approach helped the organization maintain performance and resilience in changing conditions.
He also has a background in high-growth startups, where he contributed to team building and substantial revenue gains. He began his technology journey as a founding executive at a consulting firm, where he developed go-to-market strategies and key partnerships.
Shane Paladin’s leadership was shaped by his service in the U.S. Army, where he learned the value of mission, teamwork, and accountability. He holds a master’s degree from the University of Oxford and graduated magna cum laude from Saint Leo University.