- Business and Employment»
- Customer Service & Satisfaction
Suzuki service center in Nepal
CG-MOTO Service at its core
CG MOTO Corp, the automobile division of Chaudhary Group is the pioneer in the Nepalese automobile industry for the past 30 years. CG MOTO Crop is the sole distributor of Suzuki motors Corporation (Japan) and Marti Suzuki India limited (India).
Suzuki brands of Power-packed new generation cars include Maruti 800, Alto 800,AltoK10, Omni, Gypsy, Estilo, Wagon R, Eeco,A-s-star, Ritz, Swift, SX4, DZire, Etriga, Kizashi and Grand Vitara. The Products range from economy to city cars to mid-range gland to semi utility vehicles.
CG Moto Corp has 22 sales outlets in 17 cities and boasts of 15 state of the art afer sales Service Centers spreads across Nepal, CG Moto Corp is driven by customer centric approach with excellence as a key management mantra.
CG Moto Corp boasts of the widest reach in the country through its retail outlets, dealers and sub-dealers networks. CG Moto Corp. employs the best human resources and provides prompt after sales services in terms of easy accessibility to spares and excellent maintenance facilities in its numerous service centers.
AFTER SALES SERVICE.
- To provide service available on both appointment and non appointment basis.
- To provide appropriate trained Suzuki Certified Technicians and well trained services advisor who are knowledgeable and will take a time necessary to listen to the customer and ask bale pertinent question to ensure clear communication.
- To ensure that all authorized services for the customer's vehicles will be dealt eighth utmost care and shall be quality tested before timely delivery of the vehicle.
- To check for any updates recommended by Suzuki and perform these free of charge.
- To provide professional recommendation if we identify any parts that require replacing, about whether they should be replace immediately, or at which point in future they should be rechecked.
- To ensure that genuine SUZUKI spare parts will be used, which all carry warranty.
- To provide SMS service to confirm when your car is ready.
- To maintain relationship with customers to remind them of recommended maintenance needs any other available services.
Temperature maintained and dust free paint booth for smooth and clear coating of your car pain.
Well maintained dust free engine room to provide proper environment to repair your car engines.
Clear, comfortable, convenient and well maintained customer waiting area.
Express delivery for customers who are in a hurry.
Provide off road services (Mobile service +977-9721404040
General check up is performed every single time your vehicle visit out service centre. These are the services that we provide as general check-up, with ensures that your car is in excellent condition.
- Air conditioning System Service
- Body and paintwork service
- Car Care Service
- Express Service
- Suzuki Genuine parts and Accessories
- Oil Service
- 24x7 Emergency Service
- Vehicle Safety Check
-Service while you wait!
- Dhobighat (Suzuki Authorized Service center)
- 1 Dedicated Bay
- Dedicated hand tools
- Dedicated Technical staff
- Under 90 minutes
Express Service job
- Routine Service job
- battery Check & Replacement
- Wiper Blade Replacement
- Brakes Replacement
- Shock Absorbers Replacement
- Exhaust popper Replacement
- Tyre Change
- Tyre Rotation
- an Express visual check
- interior Inspection
- under body inspection
- External Body inspection
- Under Bonnet inspection
- half Body wash
The Express service concentrates on quickly completed routine operations that take no more than 90 minutes at competitive prices.
- To save customer waiting time
- To gain Customer loyalty
- to make more service clown
- By introducing affordable indtoductory proce at the beginning
SUZUKI ASSISTANT (24X7)
Even with the most stringent quality measures, complex machines like cars can sometimes malfunction. Just call out 24x7 SUZUKI Assistant during an emergency and help will be on the way to you.
- Help around the clock from our free emergency hotline;
- ON the road in your SUZUKI and suddenly you have a breakdown or on accident? Do not worry. That's why we are here. Just call +977-9721404040, and help will quickly been the way. We are here to help you seven days a week, 24 hours a day- we are always there for you.
- Breakdown assistance, recovery service, our services are as varied as the emergencies form which nobody is immune. Whatever problem you have with your vehicle, we shall look afar everything you need, right through to the mobile emergency service.
- I. Towering to the nearest authorized SUZUKI Service facility
- II. Battery jump start
- III. lock out service
- IV. Technical advice
- V. Home start assistance
EXTENDED SERVICE HOURS
To enhance convenience to out valuable SUZUKI owners
Weekday hours 8:00 AM to 6:00 PM
Weekend hours 10:00AM to 6:00Pm
- Early bird service
- No long waiting
- 7 days service
- Best for early commuters your car is in Good Hands!
3 Years /50,000 kames warranty
3 Years free servicing