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Decision-making at the workplace

Updated on June 9, 2014

Decision-making is integral to success at work, but it can also result in failure if the conditions aren't right and if everyone isn't on the same page. There must be commitment, knowledge, and objectivity.

There are several parts to successful, efficient, productive decision-making in the workplace:

  • Identity
  • Know yourself as well as the rest of your group
  • Gather data
  • Evaluate
  • Select
  • Develop plan (steps from Laura Osteen)

Additionally, it's important to keep the following in line:

  • Don't make it personal; keep the problems separate from the people and focus on the issues
  • Focus on interest, not positions; worry about where you're going rather than how things seem
  • Allow for mutual gain; find ways that everyone can benefit
  • Accept objective criteria

A critical part of working in a group includes making positive, productive decisions together, but this can be difficult with different people working in a group. For example, there are times when my team and I get a little lazy and we make decisions that are not necessarily best for our middle school students, but are instead easier to accomplish and get us out of the office. There are times that we need to create lesson plans for our workshop sessions, but instead of working to make lessons from scratch to perfectly suit our students and their knowledge and needs, we find lessons online that are do the job, albeit not to a tee. My team’s mission is to fully engage students in social issues and community service in order to encourage them to continue such service without our program, and to take genuine interest in their communities. However, if we are not dedicating ourselves to our mission to our students, we can’t expect our students to get what we want them to from our program. I think that there is a way to discover or create a way that there can be mutual benefit for my team and our students; we should have an outlook so that we see working more on lesson plans as positive and advantageous rather than more work.

Stepladder Technique


A really relevant cartoon


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    • Erich Lagasse profile image

      Erich Lagasse 5 years ago

      Thorough perspective of the decision making process. We recently posted an article that talks about checking for the facts instead of speculating. I hope it helps.

    • Cheryl J. profile image

      Cheryl J. 6 years ago from Houston, TX

      Great information. I am currently moving to a new department with my current employer. Very good hub.

    • Lita C. Malicdem profile image

      Lita C. Malicdem 6 years ago from Philippines

      I hate prototype lesson plans. They are prepared by others and as such, I believe that they are very distant from catering to the actual needs of my students. I see lesson plans as a tool- a way to meet the needs of students so I prefer to write my own based on what I diagnosed at the start. However, constant evaluation of the students' progress is a must. It determines my next action to either push it through to the letter or make necessary adjustments. You're a fine writer, just as you are a good teacher. Keep it up!

    • katyzzz profile image

      katyzzz 7 years ago from Sydney, Australia

      I'm much more of an individual than a group person, but I do appreciate that group opinions can sometimes be remarkably helpful.