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Did Straight Talk and Walmart Rip You Off With the BYOP Activation Kit

Updated on February 18, 2016
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Kristie has worked in a nursing home for the last 12 years. She has held titles such a director and assistant director of activities.

Rip Off Alert Straight Talk BYOP

Has anyone else been ripped off from Straight Talk. I want to know if I'm not the only person out there who was scammed by Straight Talk and/or WaL-Mart.

Around the middle of April I decided to visit my local Wal-Mart in Bradford Pa. I had a Verizon phone I wanted to see about switching to straight talk. I decided to speak with am employee and asked if my Verizon phone was compatible with the BYOP or also called the Bring Your Own Phone Activation Kit which was $60. The Wal-Mart employee called straightalk from the store and straight talk assured them based on my Serial number of the phone it was compatible.

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I purchased the Bring Your Own Phone Activation Kit

After making sure my phone was compatible, I purchased Straight Talks BOYP activation kit. Here's where my trouble begins. I brought the kit home and followed all the directions by going online and creating an account with Straight talk.

I waited about an hour or so and my phone was still not working. I decided to phone Straight Talks customer service. After being transferred twice, I finally spoke with a representative who I could hardly understand. I gave the rep all my information including my email, account password, MEID number and service pin number. The representative stated she fixed everything and my phone would be on in anywhere from a couple hours to about three days.

Five Days Later Still no phone with Straight talk.

After about five days I still had no working phone. I called Straight talk back. The representative informed me that after my last call, someone was able to get into my account with my password and my phones MEID number and transferred the time and MEID number to another phone. I said, WTF, the only person who had access to my account was the representative at straight Talk. She told me there was nothing I could do and I'm out the $60.

I'm not sure where to go from here. How can Straight Talk get away with stealing from there customers? I'm tired of being Ripped off. If anyone has similar stories feel free to post and let me know what I can do about the scam with Straight Talk. I will tell everyone I know untill Straight Talk makes it right.


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