ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Insurance Administrator Job Description

Updated on March 12, 2013

© 2013 by Aurelio Locsin.

Consumers and businesses buy insurance policies from agents and submit claims to adjusters. The industry generates information and paperwork that requires sorting, organization and easy access. Insurance administrators handle these tasks not only for insurance providers but for organizations that purchase insurance, such as a large corporation. Their job descriptions vary according to their level within the company.


As with administrative staff in any industry, insurance administrators handle organizational tasks for insurance concerns. They manage and file correspondence and documentation related to claims and payouts, inform staff of any changes to policies and procedures, and create reports detailing the results of their activities. Tasks can vary by the hiring organization. For example, in insurance companies, administrators receive claims and submit them to underwriters or customer service staff. In corporations that provide insurance as a benefit, administrators process claim requests and submit them to insurance companies.


Insurance administrators who have several years of experience may advance to become administrative managers if they show organizational skill. Although they may perform all the tasks of lower-level administrators, their primary functions are to provide guidance to subordinates, set goals and strategies for administrative processes, and develop procedures for supporting insurance staff. They order and distribute supplies; hire, train and fire subordinate administrators; and maintain office facilities. They meet frequently with company managers, agents, claims adjusters and other staff to ensure their administrative needs are being met. They may also recommend changes to insurance procedures to increase processing efficiency.


Insurance administrators benefit from certain skills that they can learn on the job, through company training programs or from post-secondary education. Computer skills are necessary because insurance information is often stored oand processed in digital form. The ability to communicate both verbally and in writing helps with the explanation and distribution of information. Because administrators deal with insurance and clerical staff, and decision-makers, they require good interpersonal skills. Administrative managers also need the leadership skills to persuade subordinate to perform necessary tasks.


As of May 2011, the Bureau of Labor Statistics shows that administrators in the insurance industry averaged $48,000 per year, or $23.08 per hour. (REFERENCE 5, 43-6011) Administrative managers made an annual $99,320, or $47.75 per hour. Compare this to an average salary of $36,830 yearly, or $17.71 hourly for all office administrative and support occupations in the industry, and a mean $59,250 per year, or $28.49 per hour, for the average insurance worker. Jobs for administrators in all industries are expected to increase by 12 percent from 2010 to 2020, which is close to the 14 percent predicted for all occupations in all industries. For managers, the opportunities will grow by 14 percent.


    0 of 8192 characters used
    Post Comment

    • ChristyWrites profile image

      Christy Birmingham 

      5 years ago from British Columbia, Canada

      What useful information, thank-you. I did not realize the annual salary was so high either.

    • MarleneB profile image

      Marlene Bertrand 

      5 years ago from USA

      Great information. There was a time that I wanted to work as an insurance administrator - even interviewed for the job once. I ran from that career opportunity, because as you show, insurance administrators work hard for their money. I believe in hard work, but not that hard. Insurance administrators really earn the salary they receive... and then some.

    • Nell Rose profile image

      Nell Rose 

      5 years ago from England

      Being a naturally nosy person I love these, I would never know how much people earn otherwise! lol! interesting hub, and voted up!

    • billybuc profile image

      Bill Holland 

      5 years ago from Olympia, WA

      There's money in them thar hills! Insurance has always been a good gig and this hub just confirms that fact. Good job Aurelio!

    • vespawoolf profile image


      5 years ago from Peru, South America

      The salaries for insurance administrators is no surprise. This is helpful information for those looking to start a new career. Voted up!

    • Faith Reaper profile image

      Faith Reaper 

      5 years ago from southern USA

      I worked in the insurance field for many years. This is an excellent and informative hub on this particular job position. Then I switched to the legal profession. Ha. Can't say I really like either field, but they did and do pay the bills.

      Voted up +++ and sharing

      God bless, Faith Reaper

    • cclitgirl profile image

      Cynthia Calhoun 

      5 years ago from Western NC

      Interesting stuff here. I like these hubs you write because it helps put all sorts of different careers into perspective. :)

    • Peggy W profile image

      Peggy Woods 

      5 years ago from Houston, Texas

      It is interesting to learn what the various job holders earn by way of compensation. As you add to this series, it just might spark an interest in some people to go into those fields...some of which they might never have thought of previously. Voted up, useful + interesting.

    • teaches12345 profile image

      Dianna Mendez 

      5 years ago

      If I could handle the desk job and interaction with clients, this would be a great option for me. Another good article in this series. Thanks for the information on this career choice.

    • rajan jolly profile image

      Rajan Singh Jolly 

      5 years ago from From Mumbai, presently in Jalandhar,INDIA.

      Interesting information. Thanks for sharing. Voted up.

    • MsDora profile image

      Dora Weithers 

      5 years ago from The Caribbean

      Insurance is never a topic of interest for me, but I guess the people who work it deserve some attention. I expected a good presentation (as always) and am not disappointed. Thanks for sharing some interesting information.

    • billybuc profile image

      Bill Holland 

      5 years ago from Olympia, WA

      This has always been an interesting series for some reason. Natural curiosity I guess. :) Anyway, good job as always.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)