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The Skeleton Of Organizational Behavior
Like the human skeleton which is the base of development of the human body, every organization has a skeleton in general. It constitutes the basic entities over which an organization develops. Here is the basic layout of an Organizational Skeleton.
In the hubs to come I will discuss them in detail
1. Human Resource
They are the most important resources of an organization and the most difficult to handle. Managers have to deal with :
i. Every individual who works in the organization.
ii. Two-way relations like
· Superior-subordinate relations
· Employee-employer relations
· Employee-employee relations
iii. Groups and teams.
iv. People outside the organization like customers, suppliers, distributors and government officials.
It defines the formal relations. Jobs are assigned according to the expertise and specialization. These people are related on the roles they perform. Main structure relates to authority and responsibility. The key elements of organizational structure are:
i. Hierarchy of Authority
In every organization there are bosses and directors and proprietors. Beneath them are the managers. The downward triangle continues till we reach the skilled labor and finally the unskilled labor.
ii. Division of labor
A janitor cannot take place of the Senior Manager and Vice- Versa. Roles are decided according to the expertise.
iii. Span of control
It is the extent to which a superior is able to supervise maximum number of subordinates efficiently and effectively.
Each individual in the organization has a specified work to do based on his or her set of skills.
Every good Organization has its set of values and rules which must be followed to maintain strong culture.
The power of deciding generally lies with the top management. A machine worker cannot decide over the policies. He can just follow what comes from the top.
Managers who keep in mind these key elements are known to perform in a more efficient manner. It is essential to know the basic skeleton of an organization as it helps in the proper functioning and more efficient and effective attainment of goals.