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Telecom and Cell Phone Salesmen Salaries

Updated on July 21, 2012
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© 2012 by Aurelio Locsin.

Cell phones rather than landlines have become the voice communication medium of choice for many individuals and businesses. This advancement allows talk in almost any location and affords access to the Internet, photography, entertainment and agendas. Telecom and cell phone salesmen, more commonly known as sales people, distribute this technology to customers.

Retail

Retail salespeople in wireless telecommunications earned a mean $30,110 per year as of May 2011, according to the Bureau of Labor Statistics. Sales reps of wireless services received a mean $58,760 per year. Though both types sold cell phones, the former focuses on the devices themselves, while the latter concentrates on the services that can be used with the phones. They recommend products and explain their uses to customers; answer questions; detail different options and promotions; and tally customer purchases and accept payment. No formal education is needed because of on-the-job training. However, some employers may prefer those with a high school education.

Supervisors

Supervisors of retail sales workers received a mean $46,770 per year in 2011 according to the BLS. Those in charge of non-retail sales workers, such as for services, made a mean $80,440 per year. Cell phone salesmen with experience and with demonstrated organizational abilities can be promoted to sales supervisors who coordinate the activities of sales subordinates. They hire and train staff, define duties and schedules, monitor sales performance, and deal with customer issues brought to them by salespeople. They can also authorize refunds and cell phone returns. ONET OnLine reveals that in 2011, 40 percent of these supervisors had a high school diploma, 26 percent had some college but no degree and 15 percent had an associate degree.

Managers

Sales managers in telecommunications were paid $130,530 per year in 2011, states the BLS. Supervisors who had several years of experience and increased profits for the company could become sales managers. These top executives set sales goals by analyzing sales statistics and product reports. They prepare budgets and approve expenses, project sales to determine profitability, coordinate sales supervisors and their staffs, and develop sales training programs. Most have bachelor’s degrees though a few have master’s degree. Useful courses include accounting, finance, business law, economics, management and marketing.

Outlook

The BLS predicts that jobs for all retail sales workers, including those who specialize in telecommunications and cell phones, will increase by 17 percent from 2010 to 2020, which is faster than the 14 percent predicted for all jobs in all industries. This is due to a growing population and a growing economy. Though consumers are increasingly shopping online, especially for cell phones, many still prefer to do most of their shopping in retail stores. Sales workers can answer questions and help buyers on making the best selections.

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    • alocsin profile imageAUTHOR

      alocsin 

      6 years ago from Orange County, CA

      Thanks, Cogerson.

    • vespawoolf profile image

      vespawoolf 

      6 years ago from Peru, South America

      I'm enjoying your series on salaries, alocsin. I'm surprised so much growth is projected here as I would think online sales would trump the store sales. Just goes to show there's nothing like personal attention. Voted up!

    • Brett.Tesol profile image

      Brett Caulton 

      6 years ago from Thailand

      In my mind, this is an industry that is going to grow continually now! Selling phones in the UK can be a good earner, as unlike many sales positions, those that walk into a phone shop are usually interested in purchasing something. Unlike working in a bank, office, or normal outlet where you are trying to sell to someone that didn't intend to buy anything. Hence, the commission on sales can be great on these pricey items.

      Shared with followers, tweeted, up and interesting.

    • Cogerson profile image

      UltimateMovieRankings 

      6 years ago from Virginia

      First of all...congrats on your 2012 Hubbie Award....glad to see that your hard work is now award winning hard work.

      Secondly...just wanted to say that I enjoyed reading this hub and learning and the information you provided. Does not seem to be to much of a difference between the salesmen and the supervisors...which means the ceiling is not very high. Voted up and useful and interesting.

    • tammyswallow profile image

      Tammy 

      6 years ago from North Carolina

      No wonder they are so cranky. They aren't making enough money. :) This seems fair though because it is a pretty comfortable job. I can't have a sales job. I couldn't sell an Eskimo a heater. Very informative!

    • Peggy W profile image

      Peggy Woods 

      6 years ago from Houston, Texas

      I know when my husband recently upgraded his phone, he elected to go to a store and purchase it. He then took a free course given in the store to learn how to use it. Interesting to see the salaries of the cell phone salesmen. The one we met was very personable. I hardly ever use mine so it is an old one. Just in my purse basically for emergencies. Voted up, interesting, useful and will share.

    • thelyricwriter profile image

      Richard Ricky Hale 

      6 years ago from West Virginia

      Voted up, useful, and interesting Alocsin. I figured they made good money, never knew managers made so much. The more I believe I am good at selling anything, the more I am proven wrong:( None the less, another great informative article Alocsin. Best wishes.

    • teaches12345 profile image

      Dianna Mendez 

      6 years ago

      I was just wondering what this salary would look like when I visited my phone service provider. This does answer my question. Looks like it does have it's benefits. Well done!

    • dinkan53 profile image

      dinkan53 

      6 years ago from India

      Your hubs based on economy are really interesting alocsin. You’ve performed a excellent task in this topic. I will appreciate if you continue this in future. Voted up.

    • billybuc profile image

      Bill Holland 

      6 years ago from Olympia, WA

      Another interesting article in your special niche! You are the master of research my friend, always providing interesting information about the economy.

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