ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

The importance of quality principles in the automobile industry

Updated on October 28, 2014

The recent recalls of cars made in the United States is raising questions again about the processes used to manufacture them and whether there are quality principles engrained in the process. The latest recalls are not the first and will probably not be the last. In the early days of manufacturing automobiles these problems never seemed to exist or at least they were not as widely disseminated to the general public. We are a technological wonder around the world as we continue to develop and design new automobiles and trucks along with other products and services but having and following quality principles must be engrained in everything we do. Quality principles may be in place in this industry but it appears they may need to be revised to address possible system glitches which may be involved with the deficiencies generated.

This article is not meant to be a criticism of individuals who are involved with the manufacturing of automobiles but the processes and perhaps the leadership involved within it.

My knowledge and experience of quality principles helps me to understand problems sometimes surface but it is how those problems are addressed which makes the difference between a good company and a great company. Sometimes there may be issues with adequate training but these can be easily resolved with additional training. Training programs in an industry such as this is critical given the complex nature of producing an automobile and it needs to be top notch. Any industry has problems and the automobile industry is no different.

It is understood that to manufacture any automobile or product involves subcontractors or what some individuals refer to as vendors. The control of the quality of products coming from these sources must be monitored in some fashion if the end product will meet the quality and expectations of customers. In this industry recalls have become a normal occurrence rather than the exception and as a result the reputation of companies suffers and the public loses confidence in the ability of manufacturers to produce a quality product.

The recent example of airbag problems needs to be closely examined to determine the actions required to eliminate the issue. The costs of researching problems in the automobile industry can be excessive dependent upon the scope of the issue. This industry along with others in our country should apply the principle of it costs less to do a job right than to spend resources resolving problems when they surface. The principle of do it right the first time should be a policy which is in place in all businesses providing products and services to their customers.

Consumers expect the products they purchase to meet performance requirements and be safe to use. It is especially important that the products we drive such as automobiles and even lawn mowers must be without defects especially if they could cause us harm. The recent incident of airbags is a safety hazard and the industry must do everything it can to keep drivers safe. Some say government should get involved with these types of issues but government is involved too much in our lives today. Before the expansion of government in recent years society did a relatively good job in correcting deficiencies in their products and services largely as a result of the public demanding it. Businesses to survive must put their customers first.

The reputation of any industry is impacted when their products or service develop deficiencies either in the products or the quality of performing services. The automobile industry is a major component of our society with many companies making products which are installed in the automobiles being manufactured. When this industry is doing well there is a trickle-down effect which benefits many individuals and companies. It is hoped that the right actions will be taken to resolve the latest issue in this industry.


    0 of 8192 characters used
    Post Comment

    No comments yet.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
    ClickscoThis is a data management platform studying reader behavior (Privacy Policy)