Do you think it is fair the Giant Eagle fuel perks and prepaid car wash vouchers expire?
I don't shop at Giant Eagle very much, when I do it is for gift cards for the fuel perks. In December I purchased $650 worth of cards and earned a free tank of fuel. I waited two days too long to use the fuel perks and lost them all. When I purchase fuel sometimes I purchase the car wash at the pump, I did not get to use most of them due to the car wash or the purchasing machine is not functioning at the time of purchase. Most often I put them in the glove box to use later, but inevitably forget about them. Today I tried to use one and found out I lost $80 by not using them on time.
Anything prepaid should not expire. If there is an increase in price in the future after the purchase, then the customer should be accountable for the difference. This should be known on the voucher in large bold print. Something that is prepaid that expires is a scam of sorts. If someone prepays for something they should be able to use it when they want to.
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