What is your worst retail experience?

Jump to Last Post 1-7 of 7 discussions (11 posts)
  1. Alyssa Gripshover profile image84
    Alyssa Gripshoverposted 4 years ago

    What is your worst retail experience?

    As an employee or customer, what is the worst retail experience that you remember

  2. Link10103 profile image70
    Link10103posted 4 years ago

    My first week, if not my first day, working at a dollar tree, 2 ladies nearly got into a fist fight over balloons.
    Oh, and I found a used wrapped up diaper on a shelf behind the children books we sold.

    1. Alyssa Gripshover profile image84
      Alyssa Gripshoverposted 4 years agoin reply to this

      Phew!! can smell the stink from here! And balloons? Really? Wow. Thanks for sharing!

  3. lisavollrath profile image94
    lisavollrathposted 4 years ago

    I used to work retail at a craft store, and people had a habit of letting their kids run wild and unattended while they shopped. I found a kid sitting on the floor of an aisle, taking everything on the base deck, and throwing it as far as she could. I loudly asked the child to stop, took her by the hand, and led her to her adult, who was shopping close enough to see what the child had been doing. I suggested the adult to keep the child with her, for her safety. As I turned to walk away, the woman picked up a small plastic container, and threw it at me, hitting me in the head.

    Fortunately, my boss was watching the security cameras. He came down stairs from his office, and asked if I would like him to call the police, so I could file an assault report. When I said no, he escorted the lady and her child to the front door, and told her not to come back.

    1. Alyssa Gripshover profile image84
      Alyssa Gripshoverposted 4 years agoin reply to this

      Wow. Just, wow. All that and you didn't press charges. What a trooper! Thanks for sharing!

  4. FatFreddysCat profile image96
    FatFreddysCatposted 4 years ago

    I worked for a Kmart store for two years in the early 1990s....which was one long "bad retail experience." During my time there I gained 20 pounds, I developed a drinking problem, and my hatred for humanity in general increased about a thousand percent.

    1. Monkeyshine1 profile image61
      Monkeyshine1posted 4 years agoin reply to this

      Omg retail not good for you. Lol

  5. tsmog profile image77
    tsmogposted 4 years ago

    Both perspectives presents opportunity to explore human interactions. A very interesting question providing for perspective while offering reflection. I could comment on both and shall try to share. With being on the retailer side of the question my retail experience was with the automotive service industry.

    The worst retail experience I had was with a customer came in screaming and yelling while was simply emotionally out of control. Let me share firstly the complaint was for squeaking fan belts. Why that caused such emotional trauma I have no idea. Sadly, the complaint was not even with my place of business that I represented as the manager.

    Her receipt was for another place of business. However, she was beyond control and it required us to contact the authorities. Eventually she was arrested and taken to be assessed and observed for mental health cause.

    Later her daughter and son came to get the car. They apologized while shared she was in recovery while offered little more information. We offered to assess the complaint discovering a loose belt causing the squeak. It was adjusted resolving the problem and they were happy. Of course we did it no charge as a courtesy.

    On the other side of the fence the worse I can think of was I pulled a twenty five pound bag of sugar from the bottom shelf at a grocery store placing it in my cart. It leaked because it had a tear in it. Unfortunately I did not know that and left a trail through the store from the isle to the check out stand. An employee discovered the trail and went ballistic with me screaming billigerently. I was shocked, embarrassed, and felt shame. How dare I?

    Obviously I understood the safety factor that it could cause an injury to someone by slipping on it. However, I did not tear the bag while did not know it was leaking. That was the conclusion of the store manager who became quickly involved. Another associate escorted the person upset with me to the back of the store. I still shop there and have seen that associate, however that associate does avoid me and I do avoid that associate.

    1. Alyssa Gripshover profile image84
      Alyssa Gripshoverposted 4 years agoin reply to this

      Sounds like you handled the situation very nicely. I appreciate your sharing with us!

  6. tamarawilhite profile image90
    tamarawilhiteposted 4 years ago

    My daughter had surgery, picked up an infection from the surgery center, took her to the pediatrician for treatment, took that doctor's assessment to the surgery center, had to fight to get it reported as an infection at the center and to the CDC.
    If I hadn't fought, it wouldn't have been documented, much less proof that led to several other surgical infections traced to the same breathing tube not sterilized properly.
    I didn't sue, just demanded coverage for the medical expenses (antibiotics, post-surgical follow up with doctors) for that infection.

  7. Stella Kaye profile image87
    Stella Kayeposted 2 years ago

    I locked myself out of the shop I was in charge of and had to wait until the owner arrived from the other branch. I just felt a complete idiot!


This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
ClickscoThis is a data management platform studying reader behavior (Privacy Policy)