ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Virtual Assistant Guide

Updated on December 4, 2016

With the booming industry of startups, many young entrepreneurs are looking and seeking for help and assistance with their daily operations. With that, Virtual Assistant or VA is becoming one of the most in demand professions nowadays.


Do you have your own laptop and good internet connection? Then you are one step closer to becoming a VA.
Do you have your own laptop and good internet connection? Then you are one step closer to becoming a VA.

First, it is important to know what it takes to be a VA. Let us discuss what are the qualifications and traits you need to have to be a successful and productive VA.

  • Your client’s success is your success too. Therefore, you must be determined and have the desire to help your client succeed with his endeavors.
  • VA must have good written communication skills. You must write clearly, concise, easy to understand, and must be in correct grammar.
  • As a VA you must have no issues doing multiple engagements with minimal supervision from your client. As a client once told me, he expects me to learn his preferences based on what he said during our first meeting so I won’t have to ask. BUT, be sure to ask your client for clarification if you are not sure of it. At the end of the day, it is much much better to ask questions than do it wrong. In addition, client may ask you to perform tasks fairly new to you. That is why, being resourceful is a must. Do not be afraid, as the sayings goes, Google is a friend of yours.
  • VA must be knowledgeable to multiple word processing software such as Microsoft Words, Excel, Powerpoint, Google Word, Google Spreadsheets.
  • Most likely, your client will be from other countries, meaning you need to work on a different time zone. You may check it on google or by using this site, www.worldtimebuddy.com.
  • Lastly, you must have your own laptop or computer with a very good internet connection. This is a must since you are going to do your job over the internet.

Other than those listed above, some of the clients may require you to have your own room. As they want you to have enough space for you to think and work quietly.


Virtual Assistant can work at the comfort of their own home.
Virtual Assistant can work at the comfort of their own home.

Next, we noted down the most common tasks being performed by VA and tips on how to do it properly.

  • Answering emails - This may sound very simple, but it is one of the most critical tasks and I say, underrated task of a VA. Remember, you are dealing with your client’s client so you must communicate properly with them. Any wrong action of yours may affect your own client.

Tips: Normally, your client will provide you a new email which consists of their own domain (e.g. jay@clientsdomain.com) for you to use on answering emails. Hereby, you should know how to use different email platforms such as Google Suite, Front, Outlook, etc.

Learn and understand all email etiquettes (I will create a new blog for this or you may search some on google) and proper usage of grammar as you must sound professional with your emails.

  • Booking/Scheduling of meeting - Meetings could be a phone call, via skype/hangouts, or live meeting such as lunch or dinner. Be careful not to book two meetings at the same time. Lastly, you must familiarize yourself with calendar applications such as Google Calendar.

Tips: Some clients will tell you their preferred date and time for a meeting. If they don’t, be sure to ask them. Second, list down other details such as preferred meeting place, do they have their favorite coffee shop or restaurants.

  • Data Entry and Internet Research - Clients need a lot of information for their business so do not be surprised if they will ask you to fill up a lot of spreadsheets with information you can get on google. Some of the task would be, searching for list of schools around a certain area, list of CEO and their contact numbers, list of restaurants and their availability and so on. This may sounds a simple admin task, but you should ensure the accuracy of your research.

Tips: Practice your typing skills and speed. Learn Microsoft Office and Google Docs and Google Spreadsheets shortcuts to speed up your work. Also, look for google searching tips which I will make another blog for it.


I would really appreciate receiving your comments and inputs about this. Please put it in the comment section below.

All photos used were grabbed from www.pexels.com


Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)