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Updated on December 20, 2011

Applebees Feedback Survey

Do you often dine at your local Applebees restaurant? Have you ever completed their online guest experience and customer satisfaction survey? If you have not done this, then the next time you visit this restaurant, save your meal receipt and then complete the online questionnaire. Participating and completing the guest experience form will only take a few minutes and doing so will help to ensure that their management team will be able to quickly fix any issues and maintain quality control on their food preparation and delivery to restaurant patrons.

Applebee's Neighborhood Grill and Bar is one of the largest chains of casual dining restaurants in the world. Chances are that you have eaten in at least one of these restaurant locations in the past. The company operates and maintains over 2,000 locations across the U.S. Many customers are very happy with the food and service that they receive and this is one reason that they conduct this consumer oriented market research. The restaurant's management team wants to be able to maintain quality on their foods and service at all restaurant locations. Excellent customer satisfaction is one of their corporate goals. Survey Website Information

When you enter their questionnaire website you will have the choice of six languages for your questions. The restaurant management team will value your input and want to be able to maintain quality service for all patrons. This process helps them to measure input from their restaurant customers from around the world. To begin the guest experience and customer satisfaction feedback survey you will need the nine digit serial number that is located on your meal receipt. When you input this nine-digit code, you will be able to participate and complete the survey.

Disclaimer: The content of this page is not affiliated with the company names or products discussed, listed, presented or shown. The information provided is for general information purposes only and without warranties of any kind. Company names and products shown may be trademarks of their respective owners.


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      Dennis 5 years ago

      We were very pleasantly surprised and appreciative of the free meal provided for veterans on Veterans Day in Albert Lea, MN. The employees were all very gracious and pleasant. The food was great! Thank you so much for caring.

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      Mary Ann 5 years ago

      On July 17,2012 my husband,grandaughter(20)my dad(87) and myself said it was lunchtime and we should go out to eat. Crystal(20) said "you have a gift card can we go to Applebees,which is located in Racine, Wisconsin.The serial # is 078967807. The service was wonderful thanks to Jenny C. She was so very nice and was always checking and making sure we had everything and was a very pleasant person. The food was delicious and the atmsphere was very pleasant. Everything was great. I can't wait to all of us go there to eat out again. Thank you and also for having Jenny C. on board

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      Angel Mckinzie 5 years ago

      My daughters, my friend and I ate at Applebees in Maysville, Ky, and our server was Ashley M. she was really nice and wasn'y afraid to start a conversation. Because of her we are for sure coming back to eat there again soon.

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      James Brown 6 years ago

      My wife & I had dinner at the Appleby's in Gaffney this evening. Our server, Amanda G., was excellent. We had a very good experience and even were wished a good evening by one of the managers.

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      Andrew Manzo/Frances Medellin 6 years ago

      Hi~my boyfriend Andy took me out to dinner on Saturday Jan 29and of course we headed to Applebees. Seems to be our favorite place now. This is our second time different atmosphere very crowed. We were greeted plesently and were willing to wait a few extra minute tobe seated at our favorite waitresses area. Melissa T. again made our dinner very enjoyable and FUN.Melissa's personality is very contagious and pleasant. We both love her dearly and will always wait for her area. Thanks Melissa.

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      Cindy & Janelle 6 years ago

      We ate at the Applebee's in Vancouver WA on 112th St today. We are ALWAYS greeted with a smiling face! Shawna always makes a point to come say "Hello" to us ... she is so sweet! Our waitress Shauntel is wonderful and greets us with a smile as well. She always gives us the best service and is very pleasant. We love our neighborhood Applebee's!

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      Larry & Connie 6 years ago

      We ate at Applebees in Winchester, VA. The food was terriffic, hot and very appealing visually. Food was the best we have ever had at any Applebees across the country. Staff was friendly and the place was clean, great place for a nice casual lunch. The manager and GM were even greeting customers, that doesn't happen much anymore. :)

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      Bill &Shelby 6 years ago

      We just ate at Applebees in Conway,S. C. The food was great hot and our order came very quickly. Before we could finish our apitizers, our main course was served.

      We had a great waiter who was very nice.

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      Jason and Melissa 6 years ago

      My husband and I had gone to Applebee's in Niles Oh 2 days ago and had the best restaraunt experience we have ever had. Our server's name was Melanie K. and she greeted us with a warm and friendly smile, and was very prompt and helpful throughout our entire dining experience. The food tasted great and Melanie had encouraged us to try the new apple pie for dessert, which we very much enjoyed! We wish all servers could be as on top of things as Melanie was. We really enjoyed her service and will most certainly have a trip back!

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      janokling 6 years ago

      I visited an Applebees in Niles Oh and was served by one of the best servers I ve had in a while. She greeted us with a smile and was prompt and very helpful. Her name was Rachel M.I wish all servers were like her.

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      DeLeslyn Richey 079535116 6 years ago

      Chef working 7/23/2011 at Guntersville, Al location outdid himself on my husband's sirloin, said it was his best ever, taste and preparation. Waitress Jasmine was very attentive to all needs. Great dining experience!

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      Germaine Rupert 7 years ago

      My daughter Mary and I visited Applebees on March 29, 2011, We were greeted at the door by a friendly young man , who then showed us to a booth. This young man we had met before, while visiting Applebees. I was with 2 of my daughters then, Mary and Judy. This young man has a great sense of humor.Today My daughter and I kidded him about our past experience at Applebees, It was about how they served Broccoli. Todays visit was a pleasant one and if one doesn't like the food they serve, they take that amount off the bill. So thanks to the nice young man who did that for me today. Sorry I didn't get his name, but he knows who he is.

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      Elida Reyes 7 years ago

      I just ate at the Applesbees in Waterford, Michigan. The food was great, and the service was wonderful. I would like to mention that you may want to incorporate the color robins egg blue in your restaurant. Many states in the north have depressed moods because of the lack of the sunny days and people can't see the blue sky. Also many survey's have found this to be true. I only mention this in hope that you may want to add this color in your restaurant. To help bring a smile and a good feeling. My husband and I try to go out to eat at least once a week, and my pick is always Applebees. Keep up the good work.

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      Ruth Farrington 7 years ago

      Ordered sirloin steak which was beautifully seasoned, but so tough and had so much gristle we could not eat it, and fed it to the dog. As frequent visitors, we were very disappointed.

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      Fred Cook 7 years ago

      orded fish and chips .. The chips were hard and over cooked and the fish was tough and hard. Tasted as if it had just come from the freezer.

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      Richard L. Jerfferies 7 years ago

      My wife and I thoroughly enjoyed our Veterans Day dinner at Applebee's in Dallas. THe food and the service were outstanding. We will definitely return to again enjoy Applebee's hospitality and well-prepared food. Thanks for your tribute to all veterans who accepted your invitation.

      God bless America.


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      AUBREY 7 years ago


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      marcJahr 7 years ago

      We have eaten at applebees twice in the last month once in Coldwater Mi and once in Battle Creek MI and both time the food came out cool not hot at all.

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      Brian Brown 7 years ago

      Went to the Seymour IN Applebees had a wonderful grilled shrimp and spinach salad Kim my waitress was very professinal and was on top of everything and very friendly in my opinion is what makes a resturant Thank you

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      wendy, Jan & jack McCall 7 years ago

      Our family experience in this Milford, Delaware Applebees was heaven on earth! First, our server Anthony was such an Angel, the cheerful way he helped us with each and every thing. Anthony did his job perfectly and is a good worker who deserves praise and high 7's and 8's on our high mark list! Mark, the fill-in manager took the time to speak to us in-depth about our meal and how we felt about it. I would recommend this place to all who either pass thru or live here in Milford. It is worth your time and money, for SURE!!! Thank You!!

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      Travis Lowe 7 years ago

      Have been to Applebees several times in Alexandria La. each time was very satisfied. My last trip was not as enjoyable, our waiter Joshua was working both sides of the resturant.My steak was ordered well done and was pink in the middle.We were waiting for refills as well as the check when we were ready to go. One more thing being from the south mashed potatoes should always come with gravy.

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      Al Zill 7 years ago

      We eat at Applebees in Marysville at least twice per week We decided to get the unlimited soup and salad. It took 22 min. after we finished our salad and ordered our next salad before we got it and the place was almost empty . We had a problem Friday and we thought it was just because they were bussy. I guess not. If this is how you make money you won't be getting any more of ours. This has also happened to other people from our office. I don't know about them but we won't be back. Al Zill

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      Sherri 7 years ago

      Two co-workers and myself recently went to Applebees for lunch and were seated promptely but had quite a wait just for a drink order to be taken, when it was taken it took even longer for two waters and a soda. Our waitress was Sarah A. The place was not to busy so we wondered why it ttok so long to get our meals and where was our waitress when we were done and needed to-go boxes? Also we ordered sizzling plates and no-ones plate was sizzling when they came.


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