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Flash Ads Cover "Report Hub" link

  1. melbel profile image98
    melbelposted 4 years ago

    When I go to report a hub, the drop-down menu tucks underneath an ads that appear at the top of the hub. I noticed this about a week ago.

    I'm using Google Chrome Version 24.0.1312.52 m
    I could not replicate the issue in Firefox 18.0.1

    Here's a picture of what's happening:
    http://i.imgur.com/kPsWCUy.png

    Note: I marked out any features that would identify the hub I'm trying to report to protect the hubbers identity...  so that's what the pink squares are all about.

    1. Matthew Meyer profile image75
      Matthew Meyerposted 4 years agoin reply to this

      @melbel  I certainly see the issue you are describing.
      I have moved this thread to ad-related issue so that the appropriate people can see it.

    2. Marina Lazarevic profile image93
      Marina Lazarevicposted 4 years agoin reply to this

      This isn't an ad format that should be running, but it's not clear to me whether it is being served via an ad unit on the page, or via an application (a browser extension or toolbar you have installed on chrome, for example).

      I could not replicate the issue in Chrome, FF, or Safari. Matt, were you able to?

      melbel, how many times did you see this particular ad? Is it always on the same Hub?

      1. Matthew Meyer profile image75
        Matthew Meyerposted 4 years agoin reply to this

        @Marina That specific ad has not showed for me on any Hubs that I saw today.

      2. melbel profile image98
        melbelposted 4 years agoin reply to this

        Marina, I see that ad ALL the time. I recently purchased something from Discount Dance (one of the pair of shoes pictured) and so I see that ad both on HubPages and on my personal blog.

        I have no Chrome extensions installed. I recently cleared cookies, so I'm not seeing the ad, but if I see it again, I'll view the source of the page, save it, and send it to you guys, if that's ummm standard procedure.

        1. Matthew Meyer profile image75
          Matthew Meyerposted 4 years agoin reply to this

          I just went to Discount Dance, so hopefully that gave me a cookie and the ad might show up for me today.  I will keep my eyes open.

        2. Marina Lazarevic profile image93
          Marina Lazarevicposted 4 years agoin reply to this

          It doesn't look like there is a "why this ad?" or similar link on the creative, but it may not be visible in the image you posted. You can hover over the creative with your mouse (to make sure the link is safe first) and click-through to the landing page. It's possible that a cookie was stored when you made the purchase and you're being retargeted. I had a similar experience with a survey I was seeing all over the place for about a week.  I finally clicked on it and found a link to manually opt out. I noticed that the survey provider was linked to a site I bought headphones from.  The survey was showing up even though I had popups and cookies from third parties and advertisers disabled in my browser preferences. Annoying!

          If this were an AdSense ad, I'd be more convinced that it was being served by HubPages. However, it looks like this is a third-party ad that is specifically targeting you. Let me know if you have any success in opting out. Clearing your browser's cookies and cache will probably do the trick.

        3. Marina Lazarevic profile image93
          Marina Lazarevicposted 4 years agoin reply to this

          hi melbel! I wanted to check in on this issue. Have you still been seeing the ad?

          1. melbel profile image98
            melbelposted 4 years agoin reply to this

            I haven't seen this exact ad, but I saw a similar one => it also didn't give any hint as to the source of the ad. (This time is was for modcloth.) I checked the source of the page, but didn't find anything that would identify it. In this case I hadn't visited modcloth in several weeks, so it's not tracking me with a cookie.

            This new ad also had the issue with the report button tucking itself under.

            1. Marina Lazarevic profile image93
              Marina Lazarevicposted 4 years agoin reply to this

              Did you clear your cache and/or cookies before the Discount Dance ad disappeared? Or did it go away on its own?

              It could also be a javascript rendering issue if you keep seeing the ad cover the "report a Hub" menu. I'll check with an engineer about this and let you know.

  2. derek gulbranson profile image81
    derek gulbransonposted 4 years ago

    This is common problem with all dynamic page elements that need to appear over top of flash, java applets and form controls. There is a way to implement a fix, but it's fairly complicated to implement, particularly in our case.

    If this problem prevents you from reporting a Hub, I would suggest the easiest work around is to refresh the page until you get a non-flash-based ad. The problem only occurs with flash-based ads. Alternately, we review all reports so you could flag it for a different reason and we'd still get it taken care of. Is that an ok workaround?

    1. melbel profile image98
      melbelposted 4 years agoin reply to this

      Yeah, I'm down with that.

 
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