RESEARCHING: Windows phone photo slidehow issues

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  1. eugbug profile image97
    eugbugposted 9 years ago

    I don't know whether it's just my Windows phone misbehaving, but when I tap the on-screen "X"  button while viewing an image, instead of returning to the hub, my phone backs out to my profile page. Has anyone else experienced this?
    It doesn't seem to be possible to zoom photos using the two finger gesture. If a diagram has been uploaded with inclusive text or other detail, and the resolution is sufficient, it should be possible to do this. Alternatively an on-screen  zoom up/down and pan buttons could be added.

    1. Matthew Meyer profile image72
      Matthew Meyerposted 9 years agoin reply to this

      Sorry you are having problems with image slideshows. It sounds like it may be placing an # (anchor) tag at the end of the URL. I think there was a similar issue with the slideshow in the past.

      Unfortunately, I don't have an Windows phone device on which to test, but I will try to track down an emulator to check out the behavior.

      Does it occur for any image slideshow in a Hub or is it isolated to a particular Hub?

      You may be able to view the desktop version of the site as a workaround.
      Are you using Internet Explorer? If so, you may see if there is another alternative browser available for your device (Opera or Firefox maybe?).

      As for additional feature for how images are handled for mobile devices, you can suggest them in the feature forum.
      If there is interest from other authors, we will consider such a suggestion when we work on new features.

      1. eugbug profile image97
        eugbugposted 9 years agoin reply to this

        I tried viewing several different images in a hub without using the left/right arrows or the play button in the slide show, and the problem occurred. If I navigate to a new image within a slide show,  the problem still occurs. I tried viewing images in 3 different hubs and the same thing happened.
        As regards browsers, I'm using Internet  Explorer, Firefox isn't available for Windows phone. I'll try Opera Mini and see how it works.

      2. Matthew Meyer profile image72
        Matthew Meyerposted 9 years agoin reply to this

        I reread your report and see you stated that your profile page is loading when you try to close the photo slideshow.
        I'm wondering if somehow the system (due to a bug) is allowing you to click something "under" (behind) the slideshow controls.
        Is it loading your profile on any Hubs in which you view a slideshow or is it doing so only on your Hubs?

        1. profile image0
          Lorelei Cohenposted 9 years agoin reply to this

          Are we able to opt out of the slide show feature?

          1. Matthew Meyer profile image72
            Matthew Meyerposted 9 years agoin reply to this

            There is no option to disable slideshows for images. They will display when someone clicks an image in a Hub that has two or more images. If you only have one image in a Hub, then it will not show a slideshow, but will once you add a second image.

        2. eugbug profile image97
          eugbugposted 9 years agoin reply to this

          There doesn't appear to be anything under the slideshow controls.
          Sorry, I'm confusing the issue here by saying that my profile appears. What is actually happening is that closing a slideshow, closes a hub. So if the hub was selected from my profile page, I end up back on my profile page (as if the back button was pressed from within the hub). If I view a hub from a category page and view a slideshow, closing the slideshow sends me back to the category listing. This happens with all hubs, not just my own.
          To confound things, I tried using Opera Mini. Their slideshow user interface seems to override the HubPages navigation  controls. However it is possible to use two fingers to zoom an image. See screen grab below:

          1. Matthew Meyer profile image72
            Matthew Meyerposted 9 years agoin reply to this

            What specific Windows phone device are you using ?
            (make, model, etc)

            Please post to this forum using the version of Internet Explorer and the device with which you are having issues.  It will give us a bit more info about the device that may be helpful for our engineers.

            1. eugbug profile image97
              eugbugposted 9 years agoin reply to this

              Hi Matthew.
              I'm using a Nokia Lumia 520.
              I'm not sure how to check the version of Internet Explorer, but I believe it's v11 on Windows 8.1

              1. Matthew Meyer profile image72
                Matthew Meyerposted 9 years agoin reply to this

                Thank you! I shared those details with our engineering team.

    2. Susana S profile image92
      Susana Sposted 9 years agoin reply to this

      I have the same issue. It's really annoying because I nearly always manage to accidentally click on the first image while trying to scroll past to the written content.


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