Unable to upload a profile Photo

Jump to Last Post 1-6 of 6 discussions (10 posts)
  1. jamadeus profile image68
    jamadeusposted 14 years ago

    I have been trying all day to upload a profile photo.

    Sometimes it uploads and allows me to adjust the yellow cropping square, sometimes the photo won't appear at all.

    But either way, when I click on "crop", it does not get saved, i.e. my profile pic is still blank.

    I have looked for an option to see if I can get it from the web, but I am unable to see such an option.

    Please Help!



    1. profile image0
      Website Examinerposted 14 years agoin reply to this

      I would try a different browser, like Firefox tends to do well. Or Google Chrome.

      If you don't want to install them, you can get the portable versons at www.portableapps.com.

  2. profile image0
    MyMoneyTalksposted 14 years ago

    I had this problem earlier but after 3rd attempt it was ok smile

    1. jamadeus profile image68
      jamadeusposted 14 years agoin reply to this

      Thanks for the help. Out of all the three browsers, it was Google Chrome that did the trick!.


  3. profile image0
    Website Examinerposted 14 years ago

    Which one of you was it?

  4. profile image0
    Website Examinerposted 14 years ago

    Chrome has the best rendering engine, it is a supreme browser in many ways. Congrats, nice profile picture too.

  5. hongkongpom profile image57
    hongkongpomposted 14 years ago

    Hi there guys,

    I've been trying to upload a profile photo for the last three days.

    I'm using a 200x200 888kB image which shouldn't have been a problem.

    I upload the photo but all I get is a gray box with a red cross on the top left corner.

    I press "crop" and I my photo appears in my profile but it's not been cropped properly; so need to do it again but I still suffer the gray screen lurgie.

    I've rebooted my confuser several times wondering if it was a memory issue but no difference.

    I have a screen capture but this forum won't let me post it :-(

    Edit: Just noticed you can see my profile photo in my post but the top of my beautful Rainbow Lorikeet's head has been cut off.

    1. hongkongpom profile image57
      hongkongpomposted 14 years agoin reply to this

      I've managed to get this working but it is flaky on IE8

      When I initially got the gray box I pressed the refresh button and the image appeared. I then cropped the image, pressed the crop button but nothing changed.

      I deleted the temp Internet files and tried again. Next time the image was there but the cropping still didn't work.

      Third time was the charm...well almost. I got the gray box again and pressed the refesh button. I then got the picture, cropped the image and this time it worked as you can see in my profile picture.

      Suggest the admin support guys investigate this as it's too flaky for my liking especially as I don't have any problem on other website forums and I'm not about to change my browser to humour a bug in HubPage's profile picture updater tool.

      1. profile image0
        Website Examinerposted 14 years agoin reply to this

        Firefox is officially recommended for HubPages. Google Chrome also works well for most purposes. As you can see from the discussion above, image-related problems are often solved by using those browsers instead of IE.

  6. jondav profile image69
    jondavposted 14 years ago

    agreed, i have never had any problems with Firefox


This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://corp.maven.io/privacy-policy

Show Details
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
ClickscoThis is a data management platform studying reader behavior (Privacy Policy)