Time Warner Cable is attempting to bill me for services never rendered

Jump to Last Post 1-4 of 4 discussions (10 posts)
  1. paradigmsearch profile image88
    paradigmsearchposted 6 years ago

    Now I know why TWC is on every magazine's and consumer website's Top Ten Most Hated Companies lists...

    I wonder how many years of aggravation this is going to cost me...

    All comments, tips, and advice would be appreciated.

  2. paradigmsearch profile image88
    paradigmsearchposted 6 years ago

    So far I have found 5 ongoing class action lawsuits against Time Warner Cable ( TWC ).

    And what I am finding here is unbelievable...

    "time-warner-cable | Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported
    Company Directory | time-warner-cable
    Approximately 241 Reports Found"

    http://www.ripoffreport.com/directory/t … cable.aspx

    1. Hollie Thomas profile image60
      Hollie Thomasposted 6 years agoin reply to this

      Assuming that you have documentation to prove that your services ended on a particular date and only covered a specific period, they have no leg to stand on.

      1. paradigmsearch profile image88
        paradigmsearchposted 6 years agoin reply to this

        I have the receipt when I turned in the equipment on the exact last day of the billing cycle.

        They're apparently trying to charge me for part of the next billing cycle.

        It is my suspicion that it is not a mistake and that they do this to all of their customers who disconnect. Therefore it is probably a good bet that they are going to harass me for the foreseeable future as part of their standard business practices.

        On the one hand, I do not want to deal with all the emotional poison that will come from this.

        On the other hand, if my suspicions are correct, maybe I can sell them to a class action attorney firm for a finder's fee...

        1. Hollie Thomas profile image60
          Hollie Thomasposted 6 years agoin reply to this

          Maybe. It sounds like this is standard stuff when they lose a customer to a competitor (major, or otherwise) A lot of times people just pay, because they don't want the hassle. So, I suppose from their point of view it's worth the try and worth the revenue. I'd tell them to .....

          1. paradigmsearch profile image88
            paradigmsearchposted 6 years agoin reply to this

            If necessary, I will rat them out to every federal, state, and local government agency I can think of. And I wasn't kidding about dropping notes to whichever class-action legal firms I happen to run across...

  3. paradigmsearch profile image88
    paradigmsearchposted 6 years ago

    Jeez, I'm running across all sorts of complaints that Time Warner Cable ( TWC ) saves checking/debit card account numbers and just takes the disputed money from people's bank accounts without their permission.

    http://www.ripoffreport.com/directory/t … cable.aspx

    1. paradigmsearch profile image88
      paradigmsearchposted 6 years agoin reply to this

      If we did that, it would be a felony. But when Time Warner Cable ( TWC ) does it, it's apparently, at most, a civil matter. And you are the one that has to sue them to get it back. I find this truly amazing...

      1. paradigmsearch profile image88
        paradigmsearchposted 6 years agoin reply to this

        HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

        http://www.ripoffreport.com/cable-compa … -9b986.htm

  4. paradigmsearch profile image88
    paradigmsearchposted 6 years ago

    This may be TWC BS, but I'm stashing it here for future reference anyway.

    "If you've got a problem with Time Warner Cable regular customer service can't or won't solve, you can try escalating it to the Executive Care team in the Office of the President. This is updated contact information since we last posted it, information TWC was nice enough to provide to us directly!"

    TWC.COTP@twcable.com
    203-328-0600 - option 2
    Leader of Office of the President team: James Abott

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)