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Dunkin Donuts vs. Starbucks

Updated on November 20, 2012
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Friends Don't Let Friends Drink Starbucks T-Shirt.
Friends Don't Let Friends Drink Starbucks T-Shirt. | Source

The Top 5 Reasons Dunkin beats Starbucks

Okay, so it's 6 am and your alarm clock goes off. You roll over to hit the snooze, then go back to sleep, naturally. Ten minutes later, it goes off again, you rub your eyes, stretch out your legs and try to force yourself awake. Then you remember... ,'ahh I can grab some coffee on my way into work!!' So when you think of that hot cup of caffeine that is going to get you through this Monday morning, what kind of cup do you picture? Is it a "Grande dark roast" in a white and green paper cup? Or is it a "Large French Vanilla" in a styrofoam white, pink, and orange cup? I guess this depends on the type of person you are. Well, if you're a person who enjoys a delicious cup of the worlds best brewed coffee alongside a scrumptious boston kreme donut, well then you have great taste! Here are the Top 5 Reasons Dunkin beats Starbucks every time!

Customer Service- Dunkin Donuts employees are friendly, quick, and efficient! Every time I try a different Dunkin and go there more then twice, the employee always seems to be able to remember my order. Not to mention, as soon as I walk in I am always greeted with a friendly smile and a delightful "How are you?". When I can't find a Dunkin in the area and I need a caffeine fix, I go to Starbucks. Never have I been greeted with a smile, or a friendly suggestion to try a new product. Its always "what can I get for you?". And more times then none, they begin to cash me out before I've finished placing my order. Now, I don't know about you, but I'm usually in a hurry when grabbing my morning cup o' joe, and every minute counts. This is something that is very important to me, and Dunkin seems to really understand that. They always have great quality in a speedy fashion. With Starbucks, you're going to be waiting at least 5-7 minutes just for 1 drink (if you're the only person in line).


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Atmosphere - Starbucks, I believe, is targeted at a certain clientele. It seems like they are here to serve the high maintaince, rich, business world. The coffee is extremely strong. And when placing your order, it is not as simple as a "give me a large, medium, or small." Their sizes come in venti, grande, or tall.Tall being the small size. Also, I never feel comfortable sitting for long periods of time or having a coffee date with friends in Starbucks. It's almost like a coffee house/library. Everyone brings their laptops or have "business meetings" there. So when I go with a friend or with my daughter and we share a laugh, I feel all eyes on us, just burning a hole right through my forehead. Dunkin targets a wider audience. They're more family and kid friendly. If I have family coming in from out of town, we always wake up early the next morning and head out to Dunkin Donuts, where we are welcomed to sit, talk, laugh, and enjoy our breakfast.



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Product Variety- Starbucks does have a wide selection of coffee and other beverages, I will admit that. However, it kind of stops there. Although, Starbucks has sandwiches, paninis, and sweets, they do not have quite a selection as Dunkin Donuts. First off, when you first walk into Starbucks, all you see is a little case with a few sweets on top of a cooler with prepackaged deli sandwiches. Now, when you walk into Dunkin, the first thing you notice is the tremendous donut, bagel, and muffin cases! When I take my child with me to Starbucks, she has never looked at there selection and asked for any of their sweet treats. Whenever I just mention the word Dunkin she goes nuts! When we walk in, the employee behind the counter always asks her what she would like and gives her a moist chocolate munchkin (which she devours). They have over 50 types of donuts (depending on which Dunkin you go to) to choose from! They have breakfast sandwiches, tuna or chicken salad sandwiches (tuna being my personal favorite!), plus tons of different flavored bagels that can be mixed and matched with several types of cream cheeses. There is something for the business man, working mom on the run, kids, or even teenagers!


Prices- Okay, lets get serious for a minute. Money matters! Depending on what you're ordering, you will almost always spend more at Starbucks. For a "tall" cup of regular coffee from Starbucks, you're looking at somewhere around $1.75 (depending on which location you're buying from). From Dunkin a "small" cup of regular coffee is going to be around $1.39... and it's delicious! Depending on the flavor and size of the Starbucks coffee you can be paying anwhere up to $3.50. The X-LG from Dunkin Donuts is priced at $2.19. And this is for any flavor!! Even when buying a pound of coffee to take home with you, from Dunkin it's about $9.99 (again for any flavor!). Depending on the flavor at Starbucks, you can be paying up to $14!

Taste- Starbucks coffee is simply too strong for me, actually for a lot of people! I perfer Dunkins rich and enchanting blends of 100% arabica coffee beans. Both companies have a wide variety of beverages and flavors, but I find Dunkins flavors are just a little bit sweeter, which is always a plus! The donuts are made fresh, daily. This means that every time I go there for a sweet treat, they're fresh! When I go to Starbucks, their sweets are decent but not a huge selection. So if your taste buds are looking for a specific flavored frosting, head out to Dunkin.

Coffee is coffee right? Wrong! A bad cup of coffee or rude customer service in the morning can really make or break your day. In my book, Dunkin beats Starbucks at every turn.

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    • amandajoyshapiro profile image

      amandajoyshapiro 4 years ago

      You make excellent points why Dunkin is better! Their coffee is delicious and especially with their wake up wraps, its less money than Starbucks. At Penn station there are two Starbucks but one Dunkin; I go upstairs just for DD and then back down for the subways!

    • Nora411 profile image
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      Nora411 4 years ago from Chicago, IL

      Aww thanks Billy! Yes hopefully soon, I have had some family issues these last few weeks that took my attention away, but I will definitely be back soon!!

    • billybuc profile image

      Bill Holland 4 years ago from Olympia, WA

      I thought I would check back since you just visited my site....you haven't written in 7 weeks? I hope you do soon. :)

    • Nora411 profile image
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      Nora411 5 years ago from Chicago, IL

      Thanks Billy!! I appreciate the support! Try DD I think you'll like it!

    • billybuc profile image

      Bill Holland 5 years ago from Olympia, WA

      I won't buy at Starbucks, ever! I have this thing about them....I don't like their corporate policies and I don't like the owner and how he sold out the pro basketball team in Seattle. So I'm with you 100% on this hub....good job Nora!

    • Nora411 profile image
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      Nora411 5 years ago from Chicago, IL

      My favorite drink from DD is a caramel iced latte, because its so sweet I don't really taste too much coffee :) You should give it a try, my hubby was the same way at first. He didn't like coffee until he met me ! Thanks for the votes !

    • moonlake profile image

      moonlake 5 years ago from America

      I don't drink coffee while out a cup at home here and there but that's about it. We lived near a Dunkin Donuts and my husband loved their coffee and I loved their donuts. I guess I'll blame them for my weight gain. My niece managed a Starbucks. She said their the best place to go. You hub is very interesting and I voted up and useful.

    • Nora411 profile image
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      Nora411 5 years ago from Chicago, IL

      Thank you so much Nikinoo! I also live close to a Dunkin and Im there almost everyday for my morning coffee! I can't help it!! Glad you enjoyed the article!

    • nikinoo profile image

      nikinoo 5 years ago from Past Cloud Nine

      I live down the road from a Dunkin Donuts, I have had coffee from both places and definitely agree with every word you said. Their coffee and customer service is A LOT better than Starbucks. Great Article!!

    • Nora411 profile image
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      Nora411 5 years ago from Chicago, IL

      Thank you Dunia and And! Glad you enjoyed it :)

    • profile image

      abd 5 years ago

      i agree with every word u said!!! great article!!!

    • profile image

      Dunia 5 years ago

      Great article!! Its about time someone compares the digference between the two franchises!

    • Nora411 profile image
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      Nora411 5 years ago from Chicago, IL

      Haha, Thanks glad you enjoyed the article AbuMalik!

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      abumalik aka big bro 5 years ago

      Excellent article great points they also have better looking people at dunkin. Love you keep up the great work

    • Nora411 profile image
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      Nora411 5 years ago from Chicago, IL

      I'm so glad you enjoyed the read Swb78 and Carmen! And yes it defintely depends on the person and what kind of mood they are in to decide what they prefer. For me, I'm always in a Dunkin kind of mood :) Thank you for the kind words and votes.

    • Carmen H profile image

      Carmen Beth 5 years ago

      Nice comparison. My choice of beverage, however, depends on my mood that day so I'll go for the one that has a really broad variety when I'm basically just in for a drink, and I do enjoy Starbucks coffee's richness and taste. But if I do intend to fill my tummy a little more, than Dunkin is it. Anyway it's up to every individual to state their preference and I enjoyed reading this. Voted up and interesting!

    • swb78 profile image

      Scott Biddulph 5 years ago from Gainesville Georgia

      I totally agree with this Hub. I love DD coffee! Starbucks is nasty to say the least. Fun Hub--voting up!