Food Allergens

In December 2014, various food retailers started to put up notices about their policy with regard to allergens in the food that they served. This was due to Food Information Regulations (FIR) which meant that it was necessary to clearly state, in writing or verbally, whether any item on the menu contained certain allergens.

Not all allergens need to be highlighted but fourteen of the most common MUST be. Many establishments provide this information by way of a Customer Information File which patrons can request prior to ordering their meal. The information can be provided verbally but must be verifiable in writing in some way.

The regulations came into force on 13th December 2014 and apply to all food that is sold to the general public. Cafes, restaurants, hotels and even church halls must comply. It is no longer acceptable to state that foods may contain allergens, a definite answer is required. Information can be supplied verbally but the customer must be sign posted to written information.

An ingredients label MUST emphasise any allergenic ingredients from the above list. The style must be distinct from the rest of the ingredients list, for example using bold or italic type face. The food producer can decide how they do this but many do it in bold typeset.

It is acceptable for the ingredient to be in bold rather than the allergen, an example being RYE rather than GLUTEN. If several ingredients originate from a single allergen, this must be clear on the label too. In this case, milk powder, lactose and whey, all need to be listed separately and in the same distinct manner as other allergens on the label.

If a food is being sold by the name of an allergen, ie a box of eggs, no further advice is required that the product contains the allergen.

Food that is sold not pre-packaged must also conform to the rules. This applies to all catering establishments serving food. Cafes, restaurants, hotels, snack bars, mobile catering trailers and pubs, must all conform to the law. The information can be provided orally or verbally. If the information cannot be provided upfront, there must be clear downplaying as to where it can be obtained.

Many caterers are providing a customer information file. This should break down individual menu items and list allergens in each dish. Establish.nets can signpost customers to this file. It is very diligent to keep copies of ingredient labels in the file. Consumers then have the ability to make informed choices. It is important that these are kept up to date, especially if changes are made to recipes, suppliers of ingredients.

• Display notice advising customers that information regarding allergens in prepared dishes is available from a member of staff
• Make sure all dishes are prepared according to a standard recipe
• Keep Customer Information Folder up to date
• Check ingredients labels regularly for any changes
• Keep copies of labels in the Customer Information File
• Train staff to be able to answer questions regarding allergens
• Make sure information provided by staff is verifiable in writing