Food Quality Standards
Handle Food Safely
Food And Profitability
A well-designed food program for safety protects you, your customers, and your employees and secures a reputable establishment for dining out. Continued consumer satisfaction will have a continuous flow of repeat business from customers and job satisfaction among your employees will lead to higher profits and better service from your coworkers.
Which enables you to benefit from reduced or minimum insurance costs. This also allows the reduction of health violations or eradicates them with proper maintenance of the facility and less likely to be open to any form of lawsuits, injury claims, and neglect. The viability of your business success solely depends on safe food practices.
Handling food safely will help in preserving the food's appearance, taste, quality, nutritional value, texture, and consistency. Food that is prepared and stored properly is likely to stay fresh.
Foodservice success depends on the customers' experience and their word of mouth in reference to the experience. Many of us have heard our friends complain of some form of food illness from an establishment. The estimated dissatisfied consumer is likely to tell 10 to 20 people about such an experience. It is also estimated that for every person that speaks up there are 26 that don't! For instance, if your average order is $10 and the customer who spoke up tells 10 others, the negative complaints just cost you $100. If the 26 quiet complainers tell 10 friends, that is an additional $2600 your business has lost.
It is estimated that in North America Between 11 and 13 billion people suffer from foodborne illnesses each year at a cost to the tune of $12 billion to the economy.
The liability cost can be high in an outbreak, with reference to compensatory damages. If you are unable to prove that you have been committed to the handling of food safely, you are likely to get stuck with paying punitive damages as well. Additional fees include a lawyer, food testing at private laboratories, employee wages, and disposal of food. All revenues, your reputation, and your customer base are lost while you are closed down during the investigation.
Customers are willing to get compensation from you based on injuries they feel were a cause of improper food management. If you have a food safety program implemented, you can use a reasonable care defense in relation to a food-related lawsuit.
Reasonable care is based on providing that your establishment had done all the things necessary to ensure reasonable prevention of illness for food served. Written standards, procedures, and inspection results are key to your establishment's defense.
Make it clear to your workers and customers that your establishment takes food safety very seriously. Your employees should be aware that management is involved in and supports food safety policies. Training for management and all employees is of high priority. Safety courses are offered, updated, and evaluated on a regular basis. Show that food safety handling is appreciated. You may consider rewards for safe food handling and certificates for good food safety records.
