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How to Troubleshoot Wii Remote Problems

Updated on January 8, 2016
Max Dalton profile image

Max holds a B.S. in Mass Communications from SIU and an M.A. in Communication from U of I and is pursuing an MBA from Webster University.

Introduction

Problems with the Nintendo Wii Remote can bring a screeching halt to a great Wii experience. Common problems include the remote failing to sync up, the cursor not working properly, problems with the speaker on the Wii Remote and the Rumble feature not working. Because scraping your Wii Remote and getting a new one can be costly, see if you can solve the problem on your own using troubleshooting techniques first.

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The Nintendo Wii Remote comes in a variety of colors.The Sync button on the Nintendo Wii is located inside of a compartment on the front of the console.The four lights that correspond with your controller number are above the Wii logo on the front of the Wii Remote.The speaker on the Wii Remote is located just beneath the Home button.
The Nintendo Wii Remote comes in a variety of colors.
The Nintendo Wii Remote comes in a variety of colors. | Source
Source
The Sync button on the Nintendo Wii is located inside of a compartment on the front of the console.
The Sync button on the Nintendo Wii is located inside of a compartment on the front of the console. | Source
The four lights that correspond with your controller number are above the Wii logo on the front of the Wii Remote.
The four lights that correspond with your controller number are above the Wii logo on the front of the Wii Remote. | Source
The speaker on the Wii Remote is located just beneath the Home button.
The speaker on the Wii Remote is located just beneath the Home button. | Source

Four Lights Flash and then Disappear

When the four lights along the bottom of the Wii Remote flash and then disappear, follow these steps to re-sync your Wii Remote with your Nintendo Wii:

  1. Press the "Power" button on the Nintendo Wii console to shut down your Wii. You'll know the console is turned off when the Power light at the top of the console is orange; when it's green, it's turned on.
  2. Take the battery cover off the back of your Wii Remote to expose the batteries. In the lower-right corner of the battery bay you'll see a small red button that says "Sync" beneath it.
  3. Position the Nintendo Wii and the Wii Remote within five feet of each other.
  4. Flip open the compartment lid in the middle of the front side of the Nintendo Wii, to the left of where you insert the discs. A red Sync button is on the upper part of the compartment.
  5. Press the "Sync" button on the Wii Remote. When the four lights on the front of the Wii Remote begin flashing, press the "Sync" button on the Nintendo Wii. The Wii Remote will be synced to the Nintendo Wii when the four flashing lights along the bottom of the Wii Remote stop flashing and one solid light remains. If the four flashing lights don't turn into one solid light, replace the existing batteries in the Wii Remote with new batteries and then repeat the process of syncing the two devices.

Cursor Not Displaying

  • Make sure the Wii's sensor is firmly connected to the Nintendo Wii console. Also, make sure the sensor is positioned in such a way that the Wii Remote has a clear path to it and that there are no objects blocking the the signal from being passed between the two devices.
  • Ensure that there's no physical damage to the cable connecting the sensor bar to the Nintendo Wii. If there is physical damage, try replacing the cable to see if that resolves your issue.
  • You can make sure that you're sensor bar is working by looking at the front of your sensor through an LCD device with infrared filtering disabled. You'll know your sensor is working if you see five small red lights on the far left and right sides of the sensor.

No Sound or Bad Sound from Wii Remote Speaker

  • If you're not hearing any sound through the Wii Remote's speaker for one game or application, try playing a game or using an application that you know has sound to see if it works. If sound is played, the previous game or application may not have any sounds that are supposed to be played through the Wii Remote's speaker, as not all games and applications do.
  • Remove and reinsert the batteries in the Wii Remote. Occasionally, the positioning of the batteries in the remote can result in sound problems or no sound at all.
  • Move the Wii Remote away from other devices that send and receive a wireless signal, as the signal being sent from these types of devices can interfere with the Wii Remote's reception of the audio, which affects how it's played over the Wii Remote's speaker. Common devices that can cause problems include baby monitors, microwaves, cordless phones, radios and wireless routers.

Wii Remote Doesn't Shake

  • Try replacing the batteries in your Wii Remote. If the batteries are almost dead, some of the Wii Remote's functionality may work, but some features, like the Rumble feature, may not work.
  • Make sure the Rumble feature is turned on by doing the following:
  1. Press the "Home" button on the Wii Remote.
  2. Select "Wii Remote Settings" at the bottom of the Home Menu screen that appears.
  3. Click "On" to the right of Rumble to enable the Rumble feature.
  4. Click "Close Wii Remote Settings" to close the Home Menu.

Onscreen Cursor is Shaky or Doesn't Point Where it Should

Recalibrate the Wii Remote by doing the following:

  1. Select the "Wii" button in the lower-right corner of the Wii home screen.
  2. Select "Wii Settings," which features a wrench icon.
  3. Click the right-pointing blue arrow on the right side of the Wii System Settings 1 screen to arrive at the Wii System Settings 2 screen.
  4. Click "Sensor Bar" and then click "Sensitivity."
  5. Select "OK" to begin the sensitivity test. Point your Wii Remote at the screen. Two small dots appear on the screen.
  6. Press the "+" and "-" buttons on the Wii Remote until the two blinking dots are blinking simultaneously and then press "A." The Wii Remote is now successfully calibrated with the sensor bar.

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