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Walking Dead Road to Survival Game - Scopely Fails Players Once Again with New Region War Event

Updated on August 3, 2017
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Kayla is an active player of The Walking Dead: Road to Survival mobile game for nearly 2 years.

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The Concept

When Scopely announced that region wars were coming to the Walking Dead: Road to Survival game players were enthusiastic about the possibilities. There was a lot of talk about how awesome it would turn out. This was going to bring a lot of excitement and entertainment to a game that many were starting to lose interest in.

Playing against the same old players doesn't really require much skill when you know their teams inside and out. Just the thought of having new factions and players to compete against had all the regions buzzing. And there was a lot of speculation about how many players would be allowed to join each war, whether the war times would be shortened or extended. Was it going to be as epic as we all hoped?

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The Execution

The answer to that question was quickly answered when region wars finally started. No. The whole thing was a bust! There were quite a few regions that still have a high population of active players that seemed to enjoy the region wars. But when it came to my region (Elbert) the only thing that was epic was how big of a failure it was.

Sometimes in war you have to get used to a little bit of a wait if you are searching during off-peak hours. There have even been times when I have had to wait an hour or so for the start of a war that was over in just a few minutes because of the less than impressive pairing algorithm that RTS utilizes. But, with the waiting times of 12 to 16 hours or more for each faction in our region I doubt anyone will complain about an hour wait again.

The problem is that our region has several active factions that are consistently ready and waiting for a war. We also have several smaller factions that like to get a few wars in during a war weekend. This is usually a good thing when we are simply fighting within our own region. But when we are paired with a region that has only two active factions it is not only disappointing but it pisses everyone off.

This would not have been an issue if we would have gotten the region merges that Scopely has been promising for months. If they would have merged the dying regions before the start of region wars we would have been in a great spot.

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Angry Players

This game is a home to many big spenders and most people have invested money at one time or another. It is to be expected that the players are so angry that Scopely has once again failed them.

As an active player of almost two years I am angry that we are once again getting the crap end of the stick from a game that I have invested so much of my time in. I was looking forward to taking part in a war that finally had prizes that I would be interested in. The developers have gotten extremely stingy over the last year and to finally have something to look forward to was great.

But no, we will not have a chance at those amazing prizes. The top 2 prizes are inevitably going to the region we are currently at war with because they only have 2 factions playing and as of the time that I am writing this, they have competed in a total of 23 separate battles. One of them has compete in 15 and the other has done 8. Now keep in mind that they are only fighting against factions of our region. Which means our region has also competed in 23 separate battles. Of course with 17 factions fighting in our region we have only compete in one or two battles each. Being active is key to success in this game but do they really expect us to stay on for 16 hours to wait for a fight?

This is completely ridiculous! This game is going down hill fast. It isn't because people don't want to play it, it is because of the ignorance of the developers and the horrible customer service. And by horrible, I mean really, really, extremely bad customer service. They really are the worst I have ever dealt with in my life. They refuse to help or own up to their flaws. They outright ignore the words that you have written and pretend you are talking about something else all together. And even when there is proof that you they owe you something or that something is not working correctly they respond with their typical "we will forward it on to our team" message and then just ignore you.

All in all, I am surprised they still have any players left.

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Region War Review

The region war was a failure, plain and simple. Scopely needs to spend more time on merging regions and paying attention to what the players are saying. They need to work out all the kinks before they start promoting events like region wars that are doomed to fail for a majority of players.

Of course this review probably would have never written if I was in one of those super active regions of big spenders but then again I am not. So here it is, Scopely needs to start paying attention to all of the players and not just the big spenders. Our region has been considered a dying region for well over a year now and we have been waiting for the long promised merge. But now we see that it is not as bad as we thought, at least we are not one of those regions with only 2 active factions.

Scopely needs to step up and fix this. Our players are going to be denied the prizes they would have received if we had more chances to fight. There is no way with 8 player battles that we are going to get all 30 members of all 17 factions points so they can receive a prize. There just aren't enough of the other region for this to happen. Scopely needs to step up and pay out the first prize rewards to each and every active player in our region because it is their failure and not ours.


Scopely Needs to Step Up!

First, they should give all players the top level rewards for once again us with a broken game. It takes 15 hours to get a pair up and everyone is trying their hardest, losing sleep and working double time to try and get everyone points just to receive a prize! And then they should take the steps needed to merge our regions before trying this again. If we can support our opposing teams this way how come the people that take our money can't support us?


I am going to be circulating this article and I hope that all RTS players will help to share it. We need to get as many ratings at the bottom of this page as possible. Then I am going to get the developers attention. I am going to let them know that if they do not make this right. If they do not step up and support their players, the very players that make their paychecks possible. They will see how it feels to lose at their own game.

*** My next article will include instructions of how to process charge backs through your credit and debit card companies. They will include instructions on how to get a refund from each mobile billing company. And I will explain how to prove that Scopely has not held up their end of the deal. I will explain the way for each player to get their money back, legally and in full. They have terms and conditions to protect them, and we have consumer protection laws to protect us, and i know them all!

Rate Region Wars

1.9 out of 5 stars from 303 ratings of Region Wars

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    • profile image

      Natasha 3 months ago

      I had to change devices as my phone broke and I've been trying to get support on getting my account back.. I've played and paid on the account and I can't get anything from support. I'm quite disappointed, I can't even notify my faction that I can't sign in and nobody seems to want to respond to me problems.. I got a response of *is there anything else we can help you with?* YES DAMN IT! I want my account back!

    • profile image

      Fismo 4 months ago

      you are speaking about the laws in which country exactly? They are different in each country? Will read you with interest about this... thanks

    • profile image

      Will stop Spending 4 months ago

      This weekend region war was just the final straw that broke the camels back. But this company has been greedy for two years, not caring about their customers and instead pouring their efforts on how to get the maximum amount of money form its customers. Scopely is going down, and they do not deserve any success or investors. I am going to stop spending for this game.

    • profile image

      Boba 4 months ago

      Scopely messed up big time. No more spending until reparations are made. #spendingstrike

    • profile image

      Matt 4 months ago

      I quit playing actively a year ago cause they don't care. I spent a month trying to get a very minor issue resolved and in the end I gave up cause support never reads our emails anyway the just glance and respond more often than not about something that has nothing to do with the issue.

      F*ck scopely

    • SarcasmAndShame profile image
      Author

      Kayla Hebert 4 months ago from United States

      Thank you all for sharing your thoughts, I am currently working on the next article which should be published sometime this evening or early tomorrow.

      We've had well over 3000 views in the last 24 hours and about a 10% feedback rate which is very good! Those numbers are still climbing thanks to you all.

      Let's continue to show Scopely that we will 'keep surviving' and keep on fighting!

    • profile image

      SC Trojan 4 months ago

      No more investing in this game until reasonable reparations are delivered. #Spendingstrike

    • profile image

      Fu¢k Scampely 4 months ago

      I want to start off by saying finally someone is calling them out on their crap somewhere else other than the forums or on one of the Facebook pages for the game!

      Also I agree with everything in this article.

      But... just bc you spend big money does not mean Scampely gives two craps about what you have to say and it also doesn't guarantee you anything!

      In the 2+ years I've been playing I have spent well over $9,500 USD (like a idiot) on 35+ pulls of their so-called "premier" recruits only to receive nothing but 3* toons every single time! Which is extremely frustrating and demoralizing! Bc there is nothing premier about a 3* toon!!

      This game is full of Bait & Switch tactics and False Advertising!! Why else would Scopely have a "F" rating from the Better Business Bureau who currently has thousands of complaints and warnings about its business practices.

      Also I'd like to applaud Scopely for the well needed changes to the war platform itself.

      I really liked that they added the milestone rewards.

      Also its nice that clearing a tower doesn't actually cost you war energy to clear anymore and its no longer about the first person who gets there claims it for their faction. Its like territories now. Where the tower goes to whichever side clears the most walkers in a set time.

      Another nice thing is that war energy seems to be more readily accessible in rewards. I'd still like to see war energy added to the supply depot tho lol. One other really nice feature is now you can pick who is going to be general. This is by far my favorite new feature! Bc I am always general which sucks bc you get destroyed first. Now after start your search for a opponent you can pass off general to someone else if you like. Me and my faction decided to play tag to pass it off to another. Which as childish as it is was fun.

      But all in all even with those new added features and improvements Scopely screwed the pooch and us with this CRW Big Time!!

      I'm in Schley[en] and we were matched with Houston[en] which is a much older region than ours! Our matches were all with the number 1 & number 2 ranked factions the entire war! Which would've been fine if my faction wasn't ranked 12th in our region. They had ppl who had all stun and absolute def weapons along with teams stacked with shield and revive toons. We were out classed bad! I'm not complaining bc we lost! Its not about that. Everyone loses but when their entire factions are full of players with 100k+ in rep and are big coiners there's no way a region like ours stood a snowballs chance. Hell our top faction Supernova which has basically all S2 ppl and is a beast lost well over 35 matches which I'm sure was a huge awakening for them lol.

      If they fix the match making process CRW could be fun. But as it is now I want no part of it!

    • profile image

      Mike 4 months ago

      Wasn't a bust loved it thanks Scopely

    • profile image

      [FOX] FRED - JOHNSON (FR) 4 months ago

      my region (Johnson fr) is Less active than peach (fr).

      We never wait for war, it was cool ! We only confront Worse faction ^^

      Their best faction finish 4th But she is Better than ours ...

      For me it was a good war but The balance was not good for all RTS players.

    • profile image

      Shem Tan 4 months ago

      Scopely has gotten worse rather than better. The new algorithm is a joke!!! Region wars were suppose to be amazing instead it was a dud.

    • profile image

      Oracle 4 months ago

      What happened: I am in the strongest faction in both regions. Never had a lost thoroughout the region war, but we lost. The weaker factions which have the lower rating had over 50 battles more than us due to the faster matching time. We lost was not due to we are weak. We lost because Scopley screwed up the matching system and created an unequal wait time matching system.

      The funny thing is we spend more close to 3 days waring, waiting mostly...

      Now you are telling me a simple compensation of 3 war cans and Hamlets tokens will make up for it??

      I love this game but unfortunately, I found game developer doesn't seems to care of end user experience but money grabbing. I strongly suggest all the player contact Google , Apple or even Scopley (yea right..good luck) to address the issue. Or perhaps, get refund over the last 6 months due to the fail of the development. All us players who spent was actually scammed in some way. You paid, you competed, but in an broker environment.

      For new comers I say wait til the game developer fixed those issues first otherwise it would be a waste of time and money. Or may be even abandon this game.

    • Cheri War profile image

      Cheri War 4 months ago

      Thank you for writing this. Also please sign this petition

      https://www.gopetition.com/petitions/first-price-r...

    • profile image

      「DREAMER」™ 4 months ago

      Hey there, im completely agreef to all you wrote, and i want to add one more thing.

      As we all (TWDRTS Players) know that Scopely milked us for a long long time for their paychecks, we know they made this game an epic fail with their HUGE AMOUNT OF BUGS and NOT GIVING PLAYERS CHARACTERS THEY WANT AFTER THEY TOOK THEIR MONEY, they could use all those moneys yo HIRE NEW PROGRAMMERS for debugging the game and write new codes to improve game.

      But still we need a GUARANTEED SYSTEM FOR BUYING GUARANTEED EPIC CHARACTERS , we spent lots of money to get a shield, and we didnt get what we payed for!

      Im playing this game for 1.5 years or so , spent money on it and still didnt get any kind of Shields! Nope! Not only one shield or 5* out of premier recruits!

      Thats called stealing people's money!

      Thanks gor being out Voices!

    • profile image

      Plagueis 4 months ago

      #spendingstrike

    • profile image

      Filipe 4 months ago

      Waiting time in my region (PT vs DE) was about 20 seconds.

      We've made 83 wars.

      The problem was that our regions has about 4 month against a 2 years region

    • Jon Kang profile image

      Jon Kang 4 months ago

      It is absolutely disgusting that such a big game company is willing to go this far to exploit its player base.

      This has been going on for far too long and I think the players can vouch for this - poor standards, dishonest practice, deplorable ethics.

      For the money players are paying each month, you would think there's at least some standard in the service or quality of gaming they provide but no.

      Scopely has proven with their atrocious record of bug-ridden and half-thought-out roll outs, only to disappoint players, F2P and P2P alike in the end.

      As if to add insult to injury, they issue a statement that's void of any apology or remorse and give a generic "thank you we will look into this". Is that acceptable?

      Let's not even talk about their incompetent FAQ Support staff that are the equivalents of robots, giving you automated answers or simply just redirecting you to the forums. What's the point in paying them then?

      This war has been the final straw and I urge those who were affected by this (and the many debacles prior) to step up and make your voice heard. Enough is enough with dealing with their scheming ways.

    • profile image

      Inez 4 months ago

      Here is something that I hate them for.

      My team of five 5* is locked in scavenger mission for more than 2 weeks now

      I can't collect them coz game crashes

      I send an email to scopely every day

      No solution whatsoever

      They just simply don't give a f**

    • profile image

      Justin Loughlin 4 months ago

      Waited 24 hours on 1 war, went asleep woke up the next morning and it started, I was the only 1 out of my 8 still awake so it ended up being me against 8 and this was the first out of 3 where we were finally met an even team and I get destroyed by 8 others. Glad you are doing this, I will be sharing. Also I have been robbed out of my money about 7 times in a year and all I get it the same generic message from Scopeplay, I would call them gangsters but gangsters are upfront about who they are. Disgusting company overall.

    • Branden Little profile image

      Branden Little 4 months ago

      Scopely is the pinnacle of disrespectful. They rob their players and capitalize on hidden/nearly impossible algorithms. Thanks for the read.