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Exploring the Concept of Resilience
Resilience is a concept that evaluates how individuals, organizations or teams in a particular organization adapt, monitors and acts to failures in contexts of high risk. The essence of resilience is “how to turn things right” rather than focusing on why or how it went wrong. In other words, this concept moves from error making to error recover through a proactive focus. Resilience has been quiet effective in healthcare settings than other principles such as high reliability owing to the complexities inherent in healthcare environment. This essay focuses on analyzing the concept of resilience in the healthcare environment.
Resilience is the capability of a system in mounting a vigorous response to unexpected, unforeseen or unpredicted demands so as to ensure that the operations are as normal as possible (Fairbanks et al, 2014). Despite its nobility, the concept has been accepted and adopted in healthcare as well as other sectors that have a potential of high risk. Further, this concept has made it possible to comprehend how workers anticipate potential adverse outcome and prepare to act accordingly so as to evade adverse outcomes. According to Hollnage et al, (2013) acquisition of these skills and knowledge will subsequently lead to improved outcome in terms of the professional’s job satisfaction, and general performance. Consequently, the improved performance and satisfaction on the part of these professionals translated to improved health outcome for patients.
Professionals in different industries including healthcare encounter various situations and challenges in their work places. These challenges may range from organizational changes, dealing with various patients or clients, dealing with increased workload, the need to learn and cope with new technology and other distresses. Other problems include, but not limited to burn out, poor work environment among others (Cambridge University, 2014). All these circumstances necessitate resilience in order for the professionals to work more effectively and hence save lives. In routine working environment, resilience is more critical in ensuring survival of the patients and more generally preserving sanity in the way these professionals work. In this respect, the UK government has developed various programs with intent of promoting resilience for employees in their workplaces so as to perform their duties in an efficient and effective way. This will also enhance the general wellbeing of these employees and encourage them to perform highly both inside and outside the organization (Acas, 2012).
As pointed out in this discussion, the goal of resilience is essentially to make participants who in this case include healthcare consumers and health professionals change their emotions and thoughts from that of negativity to that of positivity. This works by placing an individual into a state of awareness, and enabling a person to transform stressful thoughts into a balanced perspective. By balancing their emotional aspect, it will be easy for health professionals to nurture a sense of caring in an effective manner.