More Than Their Jobs Worth

Do you have learning disabilities? Do you find it hard to talk to people because you have these disabilities?

Having learning disabilities and are very frustrating when faced with problems over your household bills, the customer care within utility organizations can and do come across bombastic, quarrelsome ignorant to your situation in an uncaring way. A person with dyslexia or other learning disability can usually get very upset, depressed leaving them feeling inadequate of being a human being. The customers care dept within utility organizations the person with learning disabilities feel they have nowhere to turn to get help they need, due to being treated so badly.

Utility suppliers really should change their rules and protocols within their firms so that their customer care dept can address people with learning disabilities in a proper humane manner to help with their wants and needs.

People with this condition are at a disadvantage; please note when someone does tell you they cannot read nor write properly or have another form of learning disability, customer care dept’s should administer caring, understandable attitude to help these disadvantaged people feel at ease when talking about their problems they have within their home about either gas or electric.

Globally people have this condition, not just people living ordinary everyday lives, also Celebrities have learning difficulties. Yet, the rich and famous get noticed, why is care taken when they have a problem; why do utility companies ignore a person who lives an ordinary everyday life and treats them very badly?

I wrote this article out of inspiration because I knew a person had these learning disabilities.

HERE I SIT HEAD IN HANDS.

COLD AND SHIVERING

WATCHING MY PLANTS WITHERING,

CAN SOMEONE PLEASE GIVE A HELPING HAND?

THE UTILITY COMPANY, CHIT CHAT

IN EXCHANGE TO SAY THIS AND THAT.

THE UTILITY COMPANY KNOW, I DON’T READ NOR WRITE

THEY SAY I DO THIS, THEY SAY I DO THAT,

SO HOW CAN THINGS BE RIGHT?

BECAUSE THEY KNOW I GOT NO GAS.

MORE THAN THEIR JOB'S WORTH.

THE LADY SAYS, WE CAN’T DO WHAT YOU ASK,

YOU NEED TO SEE WHAT YOUR METER READS.

I SAT THERE NODDING DRINKING TEA FROM MY FLASK,

BUT, DON’T YOU UNDERSTAND I SAID

WITH ALL MY FIGHT,

HOW CAN YOU BE COLD HEARTED AND LIGHT.

IN THE END.

I COUNTED MY BLESSINGS

THAT, I DID NOT GO ROUND THE BEND,

THE UTILITY COMPANY, I GOT NOWHERE.

CAN ANYONE, PLEASE HAVE A MINUTE OR TWO TO SPARE.

I GOT THE HELP TO READ THE GAS METER,

FROM A NICE MAN CALLED PETER.

HE PRODDED AND GAVE A POKE

TO SEE THE DIGITAL NUMBERS LIGHT UP.

OH! PLEASE DON'T LET THIS BE A JOKE.

THE DIGITAL NUMBERS THEY MISLEAD

BECAUSE, THE DIGITAL CARD JUST WON’T FEED,

THE MONEY THAT WILL SINK IN,

THE UTILITY COMPANY SAY’S

THE CARD, IT WILL POP IN.

MORE THAN THEIR JOB'S WORTH