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How to cancel ICICI Bank Credit Card?

Updated on July 1, 2011

After publishing an article on “Harassment On Phone By ICICI Bank DSA” which was regarding the credit card problems I was having and how I settled the card, I am receiving questions regarding credit card settlements and cancellation of credit cards on a frequent basis via emails. Below is an email sent by Mr. Santosh Kumar from New Delhi with my answer on how to cancel any bank’s credit card.

Email Query: My dad owns a credit card by ICICI. He is fed up of it. He wants to cancel it so he tried contacting the bank but did not succeeded in getting through. When I looked in the matter I came to know that the contact for complaints or cancellation is not mentioned. The call done to ICICI bank customer care takes a very long time say approximately 15 to 20 minutes to get in touch and when we get the reply they said to visit a certain branch of ICICI in our area. I did that. There they said we don’t handle credit card complaints here. I guess my dad tried to send a letter and faxed the same to the head office but no reply while they keep on sending bills and since their account is linked to the bank account, they keep on deducting the money directly from my dad’s salary without even taking our permission. I want to know how do I cancel ICICI bank credit card, as it is ruining my family’s personal finances.

Call your bank and talk. Don't wait for them to talk to you but you do it first.
Call your bank and talk. Don't wait for them to talk to you but you do it first. | Source

Answer: Unethical trade practices by big companies are rampant in India and there is no mechanism or body to check them. Due to the generally corrupt atmosphere prevalent, such malpractices are not taken note of. They are a minuscule dot in the amount of cheating that goes on every day that it does not matter to any one. These kind of practical harassments are indulged in by big companies and their inefficient and overpaid employees who only see the company’s interest. They will try to extract any bit of money on this time pretext and there is nobody to complain of. I fully sympathize with you and foretell that you may have to waste a lot of time and money running around. These companies promise you the sky before and once they get your money and you are in problems, they turn their face.

Three Steps to cancel ICICI Bank Credit Card

  1. Take this issue until it is resolved. First give instruction to ICICI bank to cancel the ECS - auto debit for the credit card bill.
  2. Then send a letter to the Credit Card company to their registered address asking them to cancel the card. Also mark a copy of this letter to the appellate authority (necessarily appointed by each bank as per RBIs instruction).
  3. If nothing happens after one month’s time, then contact banking ombudsman in Delhi, visit this link RBI Banking Ombudsman List for the contact numbers and address of 15 banking ombudsmans in India. Name of banking ombudsman for New Delhi is Shri H. Kulshreshtha.

The above steps will definitely help you in cancellation of your ICICI bank credit card and save your personal finances from further deterioration.

Money Management & Credit : How to Cancel a Credit Card

Free yourself from credit card debt
Free yourself from credit card debt | Source
ICICI bank credit card pics
ICICI bank credit card pics | Source
Get free of the burden as soon as possible.
Get free of the burden as soon as possible. | Source
Wow what a relief.
Wow what a relief. | Source


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    • profile image

      viral prajapati 23 months ago

      I Request to you cancel my cradit card. i have not used your cradit card but i had paid the amount of Rs. 352 on date 6th feb 2016. up to till date i have not use your cradit card. i

      so, again i have received bill amount of Rs. 482.

      why you are send the bill, which is i have not used cradit card.

      this is not acceptable.

      again i request to you cancellation cardit card.


      Viral Prajapati


    • profile image

      amrapali athawale 2 years ago

      Request you to cancel my credit card.. I have not used and the bill amount is nt acceptable

    • soni2006 profile image

      Rajinder Soni 4 years ago from New Delhi, India

      You are right buddy.

    • profile image

      Nitin 4 years ago

      request to cancel icici bank credit card .

      even icici bank customer care number is harassment, only recorded tape plays, tried several times.

    • profile image

      Shashi Ramesh 5 years ago

      request to cancel icici credit card

    • profile image

      Lance Fuentes 5 years ago

      Another thing I have really noticed is the fact that for many people, a bad credit score is the results of circumstances beyond their control. Such as they may happen to be saddled with illness so they really have high bills going to collections. It might be due to an occupation loss or maybe the inability to do the job. Sometimes separation and divorce can send the budget in an opposite direction. Thank you for sharing your ideas on this blog site.

    • profile image

      ICICI Bank Care 7 years ago

      Hi soni2006,

      We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please email us your contact details at and we will get back to you at the earliest to make sure necessary action is taken. Kindly refer "1040934" in the subject line.


      ICICI Bank Customer Service Team.

    • soni2006 profile image

      Rajinder Soni 7 years ago from New Delhi, India

      You won't believe but it has happened and is happening with several people in India. The bank DSAs are not just collection agencies with call center girls talking with you in a polite manner but they are just like wolfs hiding behind the skins of humans who will do anything to recover money from you.

    • calicoaster profile image

      calicoaster 7 years ago

      yeah..I actually read your post about ICICI bank harassment, can't believe they could do this. I saw some cases on television, but thought that there might be some goons trying to take revenge - never knew that banks can stoop so low!! It was quite shocking!!

    • soni2006 profile image

      Rajinder Soni 7 years ago from New Delhi, India

      Thank you so much calicoaster. I have suffered from the same types of problems in the past that's why I thought to publish this email query over here.

    • calicoaster profile image

      calicoaster 7 years ago

      A very good and practical advice soni..This is gonna help many people who are suffering from credit card issues in India!