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Oh No, Another Bad Buyer and Seller On Ebay.

Updated on October 26, 2016

eBay Items

Items To Sell.
Items To Sell. | Source
Albums Go Over Good
Albums Go Over Good | Source

Not Another Bad Buyer and Seller On Ebay

I have always enjoyed buying and selling on eBay, but I have run into some bad sellers and some bad buyers. I started with eBay when you didn't have to have a credit card listed. If I sold I paid them by check through the mail. This is just sort of a list of things which happened to me on eBay.

Sellers: some never shipped the item or it was junk when they made it sound like it was great in the auction description.

The problem, you could leave bad feedback, but if you did they would leave you bad feedback even though you paid on time.

Then eBay changed their policy. NO BAD FEEDBACK FOR BUYERS, sounds great, but then when you try to sell something the buyer can leave you bad feedback even though you have bent over backwards to do everything right. They start harassing by email and just complaining over everything. They now get a high on holding bad feedback over your head if you are the seller. On Sally's Trove, you can find out just what it's like to be a seller on eBay.

Lately, I had a woman complain over shipping even though she knew the item was being shipped by parcel post at 4.50. It cost me 4.73 to mail the item. She insisted I should have mailed by first class. First class only goes up to 13 oz. this item was over the weight limit.

Now maybe I'm wrong in all of this, but I don't think I am. I have 100% rating and some people just hate that. She is looking to give me bad feedback and, of course, there is nothing I can do about it because of eBay's new policy. I can complain to eBay about her, but not likely it will help.

I hear now there are more scams going on. It's too bad it's being ruined by bad apples.

Sold on eBay

jewelry
jewelry | Source

The Back And Forth Emails From Buyer

HER: You do realize you could have shipped this little bit of jewelry for around $3 1st class or charged .25 more for shipping and sent it priority mail and the post office even provides a free box.

ME:

I hope you have received this item...Here is what I paid to ship this item. Yes, I do know what can be paid for shipping my husband is a retired postal worker.

Shipping Status: Shipped

Label Purchase Date: Sep. 8, 2008

Carrier: U.S. Postal Service

Service Type: Parcel Post® (2-9 days)

Note: Shipping time may sometimes exceed time shown for selected service type, depending on the distance between seller and buyer.

Mailing Date: Sep. 8, 2008 00:00:00 CDT

Total Shipping Cost: $4.73 USD

Mailing Date: Sep. 8, 2008 00:00:00 CDT

Total Shipping Cost: $4.73 USD

HER: Now I am really confused, you knew 1st class was cheaper and faster and you still waited 5 days and the shipped parcel.....wow, never mind what's done is done maybe it will be here in a couple of days, the tracking number says it went thru Atlanta on the 13th.......

ME: I'm sorry if you feel you have to go on at me over this shipping you knew what it was when you bid. Why did you bid if you didn't like the shipping? First Class is only 13 oz. with packaging it's very easy to go over that. When you get the item mail them back and I will give your money back and the shipping it will cost you to mail back. I'm just not going to argue with you over this it's not worth it. I'm sorry you're not satisfied. That's all I can do for you.

HER: Really don't want you to do anything except quit writing me and leave me alone, I thought you just didn't know any better and I was just trying to be helpful, now that I know you do know better, I just want you to leave me alone.......please

Another ring

Ring
Ring | Source

Her Feed Back

So I checked out her feedback 99.3%. I find out she is selling jeweler items and she is charging 4.50 for shipping one ring. Does any of the above from her sound helpful to you?

"CRAZY."

Even though I say bad buyer on here I have never called a buyer a bad buyer to their face, equally there are bad sellers.

We Need A All Bad Buyers and Seller List

What is your experience with eBay? Someone needs to have a page that list all the bad buyers on eBay, so at least sellers know not to sell to them.

I'm Back To Let Everyone Know what Happened.

She left me a neutral rating which at least didn't take down my score then she sent me a message. She sent this message after she told me not to write her again.

HER:

just wanted to let you know that I weighed the jewelry with packaging and it weighed less than 8 oz, would have shipped 1st class for less than $3, I know you don't care but just wanted to let you know. please, no need to respond transaction completed FB left this matter should be finished. thanks ?

My Neutral Rating

seller shipped 8 oz pkg parcel post when could have shipped 1st class for less Buyer: NUTCAKE Sep-15-08 12:05

  • Reply by @#$$% (Sep-15-08 15:37):shipping was listed on auction weight was over 13 oz. Cost me 4.73 to mail

This woman is so full of it!!!!


What I did for her.

I blocked her from buying from me again.

I filed a complaint with eBay over her harassment of the shipping. It won't do any good, but I feel better.

When I offer to give every cent back to her I really don't know what else I could have done. Also, you do not have to post postal options when selling an item on eBay and for anyone to think you have to be wrong. I was never late with sending this item out. I never blamed the post office. I was an honest seller and bent over backwards to help people.

Zapf Baby Doll

Pretty little baby doll.
Pretty little baby doll. | Source

Another Bad Buyer

Just recently I put this pretty little baby doll up for sale on eBay. I had a $20.00 bid on it when the auction ended. I sent a payment due slip to the bidder. Never heard a word from her. I sent another reminder, nothing. So then I had Ebay send her a reminder, nothing, They didn't receive a respond. I waited 8 days then ask Ebay if I could relist the doll.

This is the type of thing happens on eBay than we can't leave bad feedback for the buyer. I blocked this person from buying from me again, but so far Ebay has done nothing to her for not paying for her item.

Seller Complaint

Well, now I have a seller complaint. I was bidding on a chandelier I just loved and had been winning. All at once I receive a message from eBay Dear eBay Community Member,
The bid you entered for the item (#%*#%*#%*#%*) has been cancelled. You can view the reason provided for the cancellation by selecting the (bid history) link from the individual item page. So I go to the linked page and all it says is the item received no bids not true it had 3 bids and I was the highest.

Contacting eBay is not always easy. Very rarely do they give a reason or answer to what actually happened. I filed a complaint, we'll have to see what happens.

I'm angry over it. If this can happen on an item then why bother to bid. I know she thought she wasn't going to get enough money for the item, but that's what reserves are for. She didn't have a reserve. She also had 100% rating.

Chandelier
Chandelier | Source

Jan 5, 2011

Well, I have complained to eBay twice now about this seller and I get no respond from them, but I do get this message:

Thank you for writing eBay.

We have been unable to respond to your request as quickly as we would
like and apologize for the delay.

If you still need assistance, you will need to resubmit your request by
clicking on the ?contact us? option on the top right of your screen.
Once there, you will find answers to many of your questions as well as
the available channels to contact us.

We appreciate your patience.

Regards,

eBay Customer Support


They're going to get another complaint I need an answer and this person is still selling on eBay.

By the way never got my answer from eBay they completely ignored me.

Michael Jackson's Child's Jacket

Michael Jackson's kid's jacket
Michael Jackson's kid's jacket | Source

Michael Jackson Jacket

My son had a Michael Jackson jacket when he was about 10 and I kept it through the years. Well, he’s almost 40 with no sons. I ask him what he wanted me to do with it. He told me to sell it on eBay. I put it up for auction. A lady bid won it for $45.00. I didn’t receive payment as promised. I emailed her, no answer. eBay sent her a paid message. She then contacted me. She asks me if I could give her a couple days, I said I would. I gave her about 4 more days to pay. She said she wanted it for her son for Halloween. Still she didn’t pay. Finally, I ask eBay if I could relist it. I relisted and the day I relisted, her money showed up in my Paypal account on the same day. I then sent her money back to her. She begged me to sell it to her I said I would if there were no bids on the jacket. There were bids. It was too late for her. The jacket sold then for about $127.00. I did the best I could on eBay to help her out, but sometimes it just doesn’t work.

She didn't give me bad feedback. I didn't give her any feedback.

Glass Bundt Pans

Glass bundt pans
Glass bundt pans | Source

Mistakes I have made.

I have made many mistakes while buying from eBay. If it's my mistake I never say a word I just keep what I have bought. I made a mistake recently. I wanted a new glass bundt pan. I looked all over the Internet and couldn't find one except on eBay. My mistake I didn't ask any questions. My auction item arrived right when it should. In my photo on the right is what I got. It's a mini-me glass bundt pan. I wanted the large bundt pan. I will keep it and use it I'm sure. I will give the seller excellent feedback.

I no longer sell on eBay and I rarely buy, but I'm glad to hear your opinions of eBay.

Source

About Posting a Comment

Please, feel free to leave a comment. It's always nice to hear about your experience with eBay. Please, be careful of language I can't post your comment if the language is bad. Comments are fine, but just one word will stop me from putting it in the comments. You can always use symbols.

I also can not post comments with eBay Sellers ID or Buyers ID. Thanks so much for stopping by.

I can't post comments with website addresses where you can place the Seller ID or Buyer's ID.

I'm very happy to hear your comments but if I am called names I will not post your comment. This is not Facebook where you can say what you please.

Dybbuk Box

Have you heard about the Dybbuk Box that was sold on Ebay? I guess it had evil in it according to it's owners. The last man to own it has hidden it away so no one can find it. You just never know what you can buy on eBay.

Source

Copyright © 2015 moonlake.hubpage.com

OH NO, ANOTHER BAD BUYER and SELLER ON EBAY.

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    • profile image

      MercuryTown 10 months ago

      Some buyers are just retarded and simply don't fully understand how feedback works. A buyer bought 2 CD's off me and I shipped them in a padded mailer. Both cases has bubble wrap inside as well to protect against crushing, however none of this is any good if someone at mail distribution decides to walk on your item or walk over a mail bag and your item just happens to be beneath the boot at the time.

      CD's arrived, one was perfect however the other was crushed. I received positive feedback for the undamaged disc which was then negated by negative feedback for the other disc. So basically I was blamed for damage clearly done while in transit. Is it reasonable to assume that I would have packed it that way deliberately?

      You can't do anything about people like this, you just need to move on and block them from ever bidding again. No matter the padding, unless you ship goods in a steel crate, damage can occur.

      Anther buyer won an auction of collectable unopened Simpsons figures. I was patient and waited a week for payment. Nothing. I sent a reminder the second week, still nothing. Another week and I opened a claim. Still nothing. After 5 weeks I got firm with her and commented that she had feedback that commended her on prompt payments etc, so why could I not enjoy a fast payment as well? What's wrong with paying what you owe?

      And sure enough, a reply came through 5 minutes after I sent it. Apparently there was some kind of family crisis, which had zero to do with me or the money she owed. I'm guessing she still paid rent, bought food, paid bills etc, as life doesn't just stop due to your personal crisis, nor do your obligations.

      I got called a bunch of names, threatened with being reported to eBay as "I was harassing her", and not much else.

      She then took exception to the fact that I cancelled her order, however I pointed out that in none of her smart alec communiques did she ever advise when I'd be receiving payment, and due to the dispute, she never got to leave any bitter feedback.

      Luckily I managed to re-sell them for double the amount after they were relisted.

      Unfortunately feedback doesn't really mean all that much and your reputation can be ruined by one recalcitrant buyer. Bad feedback stays on your back for a full year before it disappears as a constant reminder that no matter how good you are, you're always at the mercy of the idiot horde and the slime that infest eBay offices.

      With online shopping comes the obvious anonymity that weirdos love to have when they engage in poor practices. As sellers we just have to adapt and overcome as best we can and hope that the next sale goes smoothly.

    • profile image

      DanIn NJ 20 months ago

      You absolutely cannot win an argument with a buyer using the internet.It's human nature to want to win an argument.I have had a multitude of buyers who know how to run my business so much better than me. From how I should have shipped,packaged,amount charged for an item to when and how they should pay.These buyers know it all.You have to learn to ignore them.Don't engage and they go away to argue with someone else.

    • moonlake profile image
      Author

      moonlake 2 years ago from America

      amy, that's a terrible story, sorry that happen to you. Thanks for stopping by and telling your story.

    • moonlake profile image
      Author

      moonlake 2 years ago from America

      deedee333, I think there are buyers on Ebay that are just looking to cause problems. I remember the days there never seem to be a problem. Now it's hard work selling on Ebay. Thank you for stopping by.

    • profile image

      amy 2 years ago

      Horrible experience as an eBay seller. I had a note 4 new and fully tested, I sold it to someone he kept it for 29 days then said it didn't work right he shipped it back to me with water damage. He ruined the phone and ebay took my funds and refunded him

    • profile image

      deedee333 2 years ago

      I have been buying and selling on ebay for over 10 years, and I think that most of the problems that sellers have with bad buyers could be avoided by not giving in to threats of bad feedback when you know you are in the right. I recently had a buyer who, more than three weeks after a transaction, complained that a shirt I sold her was "not as described" because it had a stain and small tear. The item was clearly listed as "new with defect" and the stain and small hole about the size of a pencil point were both mentioned in the listing and shown in close-up pictures. She bought a $45 shirt for $1.35, and then asked for a partial refund but didn't want to return the shirt (the cost of shipping it back would have cost more than the purchase price so it would have cost her to return the shirt). Knowing full well that she knew she would have lost if she had filed an "item not as described" claim, given the pictures and the details about the defect I provided in the listing, I simply told her that if she wanted a refund she would have to return the shirt first, at her expense. I'm sure that a lot of sellers would have refunded her money thinking that it was well worth losing a dollar or two to avoid bad feedback, but I firmly believe that giving in to this kind of bullying encourages unscrupulous buyers to continue with these kinds of practices and scam sellers for free merchandise. I never heard another thing from this buyer, and of course she didn't file a claim, but sure enough about three weeks later she left bad feedback stating that the item was damaged. I responded to her feedback explaining that the item was indeed damaged, exactly as stated in the description and I really wasn't worried that one bad feedback mark (even though it did drop my rating to 97.5%) would deter future buyers. The ironic thing is that if she had filed a claim and lost, (as I'm 100% sure that she would have given that the damage she was complaining about was clearly stated and pictured in the description) ebay would have blocked her from leaving feedback. While I do disagree with the new practice of disallowing negative feedback for buyers, the impression that a lot of sellers seem to have that ebay always sides with the buyer is simply not true. I had another case this past week where a buyer claimed that he didn't receive an $85 item even though the tracking information showed that it had been mailed the same day it was paid for and delivered 2 days later. I don't like to accuse anyone of lying, even though I thought from the get-go that he was because he waited 3 weeks after the purchase date to claim that he hadn't received it, and when he opened a case his comment to customer service was "I don't want the creams anymore, I just want my money back." To me this was a red flag that he wanted something for nothing, as the item description showed that I had 3 identical items for sale so if he truly hadn't received it he could have just as easily asked for a replacement. I politely answered his request by providing the tracking information again and stating that it was not my responsibility what happened to a package after it was placed with USPS, and that maybe he should check with his local post office or his neighbors and try to determine if it had been delivered to the wrong location or picked up by someone else. As soon as he escalated the claim he was temporarily blocked from leaving feedback, and it took less than 24 hours for ebay to decide the case in my favor...all they needed was the tracking information to side with me. At this point he was permanently blocked from leaving feedback, so as long as you make absolutely sure to purchase your shipping labels through ebay with tracking information you really are covered in this type of situation. The bottom line is in 90% of disputes you know whether you are right or wrong and really don't need anyone else to determine this for you. If you were late mailing something or mailed it without tracking information, by all means go ahead an issue a refund. If you know for certain that you sold something that was exactly as described and have proof that it was mailed, there's no need to let a buyer bully you into refunding their money. A couple of bad feedback marks aren't going to stop anyone from buying from you, and it's probably worth it not to encourage scammers to keep using feedback extortion to get something for nothing because the more often it works, the more likely they are to keep doing it.

    • moonlake profile image
      Author

      moonlake 3 years ago from America

      Thanks for stopping by.

    • moonlake profile image
      Author

      moonlake 3 years ago from America

      Iridescent Leuko, What a mess huh? It's just such a pain to do anything on eBay anymore. Thank you so much for stopping by and telling your story.

    • profile image

      Iridescent Leuko 3 years ago

      I actually just this week had a really AWFUL experience buying on e bay. I bought a baby carrier that was supposed to have been in good used condition, be a complete carrier in the original box, and that meant have a hood and foot straps. The carrier showed up in acceptable used condition (fraying tags and a few places with threads that were a little thin, not just a little faded as stated) and no hood and no foot straps. I PM'd the seller mostly about the missing hood and footstraps. All seemed on up in up because they immediately mailed me a hood and foot straps. Then I get them and it is apparent the foots straps can't connect. I look up why, and it's because the seller or whomever had it before them has CUT OFF THE CONNECTING PIECE and upon further looking into it, also cut tags off the carrier. I am at a loss now but message the seller thinking they didn't know. I want some money back now because the carrier was in very altered condition, not just used, and this was not on the listing. She messages me back angry. Accuses me of having received 2 hoods and 2 foot straps (what use would I have for 2 hoods and 2 foot straps? Do I have a 2 headed 4 legged baby?). She also accuses me of lying about the foot straps not connecting! I take pictures. I also call the carrier company and inquire about the safety level of the item. They tell me to send it back to her and possible tell her about how unsafe it is, because the carrier sounds like it has things cut off of it, and that means it is very unsafe!

      Because I escalate the case, she immediately issues me a refund, no communication. It closes the case. I think good, and plan to throw away the carrier, but then she sends me an invoice and I can't open another case. So I re-pay her and take up a case with pay pal, because I want $ to ship this to her if she wants it back. She escalates the case and wants her carrier back then will give me a full refund + shipping, so I am mailing it back today and I left her really awful feedback on ebay.

      You don't accuse me of lying, EVER. I was being 100% truthful. I also have never left negative feedback before. The worst is I've left in more than 10 years on ebay was neutral feedback for some gemstones that were listed sized incorrectly and some troll dolls that were supposed to be in EUC but were in AUC and the troll doll person sent me 2$ and I removed my feedback.

      In regards to the carrier, I am betting this is actually not the end of this. I mailed her the carrier in its box, the foot straps and hood... It's being tracked by USPS.. Let's see if I get my refund now without incident and my $ to ship it back (If it was just buyers remorse I would pay the return shipping gladly, but this is a case of a damaged/altered item) Moral of the story: Don't buy used baby items on e-bay that are unsafe if altered or washed incorrectly (car seats, cribs, strollers, walkers, jumpers, carriers, etc.) .. I will never do it again. P.S. I bought a brand new carrier on Amazon and will never buy a used one from anyone ever again, I also warned my mothers group about this. The $ saved is NOT worth the questionable safety. But.. Who does that kind of thing?! Puts babies safety at risk for$??!

    • moonlake profile image
      Author

      moonlake 3 years ago from America

      pat, It is sad what goes on with buyers. He got you back for turning him into Ebay for not paying by claiming he didn't get two watches. What a rip it just makes you so mad. I'm sure you will be able to prove he's lying. That man should get bad feedback but no way of doing it now days on Ebay. Thanks so much for stopping by and telling your story.

    • moonlake profile image
      Author

      moonlake 3 years ago from America

      Newbie here, It sounds like your selling the way you should, waiting for your payment first and mailing right away. I wouldn't worry about running into a bad buyer until you do, then think about backing off. You will very likely do great. Thanks so much for your comment.

    • profile image

      Newbie here 3 years ago

      I just started selling and buying off of ebay.ca, and I don't think I should have read this blog! lol, this is some scary stuff! I don't want to be rattled by a nasty buyer. When I purchase something, I pay as soon as possible, and I'm sitting by the computer when I win the item. I don't wait days and days like some of the people mentioned in the complaints. The sellers get their money straight away. I just hope the same goes for my offers. I sold my first item tonite, and immediately went and mailed it out as soon as I got my payment. I think I will stay on here and make a little bit of money then back off, I don't need the drama!

    • profile image

      pat 3 years ago

      I hate that we can not let others know about those buyers that scam people ,I had to turn a customer into Ebay for non payment recently so he did pay and I did ship ,I sold him two pocket watches shipped them together in a box in an envelope ,and the customer filed a complaint he claimed he recieved only one watch in the package ,he also claimed the package had not been tampered with .Of course he is lying ,I had insured this package so will take it up ;with the post office ,I do believe I can prove he is lying anyway by the wt of the shipped package ,it reflects the approximate wt of two watches .

    • moonlake profile image
      Author

      moonlake 3 years ago from America

      Sam, I'm not the person to ask about that kind of information. I don't know anything about liability involved. I have many things going on in my family right now and have just a little time to be on my computer each day. Thank you so much for stopping by and leaving a comment.

    • profile image

      Sam 3 years ago

      Hi moonlake. I too am very frustrated from the eBay process. Being a buyer and a seller it is frustrating that it seems people like to express their passive aggressiveness through ebay sales and purchases. I would be interested to speak to you if you had time I am currently funding a startup to provide a free speech type of service where users can create an account login and post their true buying and selling experiences regarding multiple online stores. I'd be very interested in getting some feedback from you on what you have experienced and any ideas regarding the liability involved in posting feedback and actually naming the seller or buyer on my third party site. Let me know if you'd like to discuss. My email address is Sam at o3llc dot com.

    • moonlake profile image
      Author

      moonlake 3 years ago from America

      datu503, Thank you for stopping by and for leaving a comment.

    • profile image

      datu503 3 years ago

      Compare Ebay and Amazon. We have been on ebay and amazon since 2001. With our line of business, ebay outsells amazon by maybe 95 to 1. Good? --- Hard to say.

      Ebay buyers seems to be always ANGRY, always ready to fight. We bend every rules in the books to work with BAD buyers and still gets negative feedback, in a way, Ebay ENCOURAGES buyer to RETURN, to FILE CASES, and to COMPLAIN. Ebay rules keep changing all the time, well, rules that makes it harder and harder for sellers to survive. - Of course, there are good buyers, more good than bad. As a seller, I feel BADLY TREATED by Ebay. Insulted and Humiliated. Arrogant, and Harsh Account Managers! Oh my, you name it.

      Amazon is run very professionally, buyers may sometimes abuse, but they are generally smooth. There are no account managers, but if you call, you can get a CLEAR answer.

      So now, Ebay or Amazon?

    • Gene Boion profile image

      Gene Boion 3 years ago from Owings Mills, Maryland

      Ebay done sellers wrong, but another reason we can not do business, because there is no love in the world. I wish for the better world people would make some sort of Valentine Earth Day found raiser. :) ://heart

    • Gene Boion profile image

      Gene Boion 3 years ago from Owings Mills, Maryland

      Wanted to point out something. Ebay rips off sellers, and good sellers like our-self should be in union on this *the only thing that we should be selling is positive feedback* up until ebay will change their policy.

      P.S. We pay for sellers protection and fees while buyer doesn't invest in nothing. Money shouldn't be ripped from our accounts once buyer have complain at least ebay have to follow their own policy.

    • profile image

      Lisa 3 years ago

      I have been selling on ebay for years and it is getting worse and worse. I also have had problems with shipping. You have to guesstimate the shipping. I agree the feedback policy is highly flawed and buyers try to hold sellers hostage by threatening them with bad feedback when they are scamming. I have buyers trying to scam me by switching thier scratched or chipped crystal with mine. I am selling stating that I sent them damaged goods. The only thing that has saved me is that I take very detailed ph

      otos.

    • profile image

      Katie 3 years ago

      Well, he never paid yet, not has he even responded to my messages. I filed a case against him awhile ago, and I also reported him. I did that when I saw that he won/paid for a bunch of things on March 17th, despite having won my auction on the 12th. What a dipshit :(

    • profile image

      Katie 3 years ago

      A follow-up:

      He finally got back to me after so many days of me sending the invoice. He says:

      "Finally, the price of shipment more cards to Spain the cheapest way, would it cost? I buy as soon you tell me the price, Best regards."

      As you can see, the language barrier is a real problem. For one, I've already told him the prices of registered vs standard international before even he even won the bidding for the cards, and I re-iterated those prices almost a week ago. So now he's acting as if it's *me* who's not giving the prices?

      Apparently, he has a problem with me sending it registered for $21 total, so he wants a cheaper price. Well, I hope he's not one of those people that expects me to pay the best possible shipping service at my expense. If his cards get lost overseas, I fail to see how I am responsible for that. I am reluctant to even send them like this, because I get the feeling he's going to be a pain in the ass.

    • profile image

      Katie 3 years ago

      I've been selling a lot of Magic: The Gathering cards on ebay, and I haven't ran into too many problems. A lot of cards I speculated on have gone up in value, so I'm trying to cash in on my profits.

      Given all of the stories here, I am amazed that I haven't ran into any problems for 20 sales, however, I think that good luck is coming to an end.

      Someone from Spain asked me if I would ship to him. I told him "yes" if he agreed to pay extra shipping to send the item Registered, which would be around $21 CND.

      10 Minutes before the auction ends, he big the minimum amount and won the item, but I unlike the last 20-something sales, this is the first time I didn't receive any money within the first 24 hours after the sale.

      He then sends me a message asking about the shipping amount. I re-iterated that the shipping costs to send it using Registered Mail would be $21. I invoiced him for this amount, and it's been 6 days and I haven't heard from him.

      Far be it from me to scrutinize someone's bad English and think the worst because of that, but that's exactly what went through my mind. And after having lots of problems with overseas sales, I'm starting to see more of the same pattern here.

      I get the distinct feeling he's not going to pay. I mean, if he didn't pay in 6 days, why pay in 7 for?

      What's even worse, he won these particular cards at the lowest bid amount, which is about 60% of the actual card's value. So in a way, he's paying full price for the cards with basically free shipping, and since these are English cards, they might even be worth more in Spain than they are here. The cards have also gone up around 5% in value since he bought them too.

      If he doesn't pay, I am really tempted to just relist them. This guy only has 4 positive feedbacks, and they are pretty spread out. I doubt he uses ebay much.

      I am happy to send the cards if he pays, but I am annoyed over his really poor communication and lack of payment, especially when he has every reason to pay - the deal is in his favour. It's pretty absurd, and just adds more aggravation for me, especially since I told him what the shipping fees would be prior to him winning the item in the first place!

    • profile image

      Egay does not always side with the Buyer 3 years ago

      Hi all from Sunny UK - great site by the way!

      I purchased a vintage dress from a seller on ebay USA 3 days ago for nearly $200 including express delivery postal charges. I sent a polite note asking when it would be dispatched after 2 days, no reply from the seller. I then checked their feedback (they have 4 negateives in the last month for not dispatching items and keeping the money - this goes back over a couple of months.

      I called ebay to explain my concern, to be politely told I cannot open a case for another week to 10 days, then the buyer has 8 days to respond before I can escalate the problem. This means that the seller can keep the money for nearly three and half weeks before ebay will refund me - buyers are not a source to lend money.

      I find this situation unbelievable, and to add insult to injury he is still listing new items for sale, and ebay have not suspended the account. The seller has a feedback of over 1000, and I have today left negative number 5 for this month.

      The moral of my story is that I should have checked the feedback before purchasing, also UK buyers should note that if they run into the same problem it could take up to 4 weeks to get your money back.

      Thanks for reading.

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      moonlake 3 years ago from America

      Morndy, Zhenpou, sometimes Ebayer, and Lauren, Thanks so much for stopping by and leaving a comment I appreicate it.

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      Lauren 3 years ago

      I had a buyer bid over $60 for an action figure… then argue with me back and forth on shipping costs for a week. The shipping was $10 for both USPS and FedEx. The buyer insisted that they had mailed a similar action figure themselves before and it had been $5 for them. And they didn't argue this once, they argued it over and over again, after I had already provided answers. The buyer also claimed they "didn't realize" how much they had bid, and said they wouldn't have enough money for it in a few weeks, and possibly not at all. If they had saved anything on shipping across the country (which they wouldn't have as shipping was not that cheap) it would have been $5. On something they had already bid SIXTY dollars on. Absurd. I can't believe this person has a 100% positive rating.

    • profile image

      sometimes Ebayer 3 years ago

      I believe, the more complain is there on Ebay, the faster Ebay will decay .

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      Zhenpou 3 years ago

      -Ran into a bad seller today. I spent an entire week ( the length of the auction ) watching a listing on an used art desk. I ended up winning it for pretty cheap ( half retail price + free shipping )

      -Hours after winning the auction the seller refunded my money and RELISTED the same item for the same offer and starting price. But then took it down again

      -The seller only has one review, and it is from buying... So I doubt it will even effect them if I leave negative feedback :( They will just leave for a different account and I doubt ebay can do anything efficient about it. Still have to wait two more days to plee to them, messaged seller earlier today

      I'm so frustrated

    • profile image

      Morndy 3 years ago

      Trouble on your system: You handled this issue without tact. Frankly, it's sellers like you who make the customers hostile to those of us with people. Next time put yourself in the customers seat, act politely and suck it up. I'm not saying "the customer is always right", but in their opinion they're right so it doesn't matter. Your business is fueled by customers and you can't really bite the hand that feeds you and expect not to starve. Your job is to hand the customer everything on a silver platter. If you don't like this fact then you're in the wrong business. Calling people names such as "bad buyer" is very negative and a terrible perspective especially since you appear to have acted quite inadequately yourself.

    • moonlake profile image
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      moonlake 3 years ago from America

      abigail33, Thank you for stopping by and leaving a comment. If you make money on eBay than it's worth putting up with some problem buyers. I think most people are good buyers and you won't have trouble with them.

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      moonlake 3 years ago from America

      Bradterrie

      hey their

      Kimberly Griffith

      Steven B

      The Clockwatcher

      Thank you so much for stopping by and making comments on your experiences with eBay. I appreciate it you doing that.

    • profile image

      The Clockwatcher 3 years ago from Taunton, Somerset

      eBay totally give all the power to the buyer nowadays, often unfairly.

      There's a new site that a friend of mine has started called ra.vu (literally just type that into your browser, no www or .com) the whole purpose of the site is to name and shame these nasty sellers and give full uncensored feedback.

      I think it's a good idea.

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      GUY 3 years ago

      On the buying side of things I've placed an order on EBay with the Chinese seller "haishishop" on last November 20,2014 and paid the item the same day. The ordered item was a memory stich flash pen. Needless to say that I nerver received my order. After 30 days I sent the seller an email to advise him that I was still waiting for my order.He told me don't worry I will resend a new one today and PLEASE DO NOT POST A NEGATIVE FEEDBACK BECAUSE I AM A NEW SELLER ON EBay.I've trusted him but I was wrong. Unable to do anything with Paypal due to limited time to open a dispute.I've asked the seller for a refund but still waiting for it. Be careful don't buy from this seller.

    • profile image

      Steven B 3 years ago

      Sorry but I don't think you handled this well at all. The tone of your initial reply was somewhat sarcastic and from then on you just treated her as a thorn in your side. Words like 'I'm not going to argue with you as its not worth it' are completely unprofessional and make it appear that you simply DON'T CARE about this customer. You clearly don't have the skills to deal with customers so you label them as 'bad'. That's silly. Try to see annoying customers as potentially great customers with a bit of charm you might pull it off instead of taking things so personally.

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      Kimberly Griffith 3 years ago

      Hi I traded on ebay for years and then started selling in a brick in mortar, until I moved. I decided since I had inventory (collectible vintage jewelry) I would go back to ebay. I listed a very highly collectible rare set of vintage jewelry and it was purchased almost immediately for $1300, I only charged $5 for priority shipping which ended costing me $24 with insurance. The buyer got buyer's remorse and the item was not returnable. They said it got damaged in shipping sent me some pictures - I really couldn't see damage but agreed that she could send back the set and get a full refund including her shipping costs. She shipped it back. There was no damage. There was the slightest craftsman's imperfection that I did not notice until I looked at my original pictures it showed it. Well, I was angry. I wrote her and said that I had the items inspected (which I did) and the welds she claimed were damaged in shipping was untrue. All welds were intact and original. I told her I was going to return the monies she gave me but not the $30 she wanted for shipping the items back. I issued the return immediately. Originally I had pledged 10% - $130 to a Children's Center as a donation on the listing. I couldn't take the money away from the kids because of this cancelled transaction so I still owe $130 to the Children's Center. I requested that ebay cancel the transaction as the buyer had instructed me to do, and she refused to agree to the cancellation so ebay still wants me to pay $130 in fees even though the item now shows unpaid. Then I got my very first negative feedback. She said I was "nasty" and "avoid" I guess I learned my $30 lesson turned into $260. Now that the seller can't leave negative feedback the buyer can basically return an item for no reason at all and leave a negative feedback. I am disappointed but won't let it stop me from having fun on ebay selling and buying.

    • abigail33 profile image

      Abigail 3 years ago from Dallas, TX

      I too have had several miserable transaction through eBay. On the buying side of things I am still waiting for my DVD of "Nacho Libre" to come in the mail, and we are going on 3 years.

      On the selling side eBay 90% of the time will side with the buyer, so I have had to bit the bullet even on transactions that I did everything right and they were just scamming me. But, overall I have made thousands of dollars on eBay, so if I have to take a hit every now and then I just look at is as part of doing business.

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      hey their 3 years ago

      my name is pete. i just want to say that i have been on EBAY since 99. i have bought and sold. i have 755 with 100%. i just want to say that i have had scams happen to me from buyers and sellers. i have had them happen to me in all kinds of sneaky ways.when i was a necomer i had POWERSELLRS 2 times try and send me empty envelopes but with tracing so they could say it was shipped and i received it.luckily but times i was able to prove that the weight on the item that was supposed to be shipped was not mathcing to the wieght on the label and i sent PP pictures and info from USPS and received refunds both times.one was even a video game wher i wrote the "powerseller" and let them know how important it was to get it before XMAS..and i received an empty envelope. as a buyer i just now had a seller promise back 2$ of a shipping chrge on 4 pencils.he charged me 6$ and said he couldnt fix the invoice nor do a PP refund so he would send it in cash.i knew that it wouldnt be their...and of ocurse it was not. wheni asked him .during the sale of the pencils it was all him.then when came time for me to ask him about where the 2$ was he said "his wife puut it in their so"... and that was the mail.

      personally i think that the worse thing as a buyer is this:once a buyer pays for their item per ebays rules thats all they need to do to and then leave feedback once they receive the item.what sellers are doing more then buyers at least with me is they hold the feedback over your head. waiting for you to get the item and then if their is a problem they still dont leave feedback.feedback should be left as soon as payment is received.END OF STORY.. all it comes down to is simply this. you can tell when folks are lying.its easy.if they have 1000 plus sales and still say they dont know how to refund a sale or change an invoice..either they should not be selling anywhere atall..or they are theives. in this world their are those who live by theiwr word and those who dont.. EBAY for the most part for me is still a great and fun place.i stick with buyers and sellers i have worked with .. and even when i rendomly shop i would still say that 7 out of 10 sellers leave feedback right away..i even have some sellers that leave it before i even send payment! in this world you have theives and you have folks who arenot... so the same goes for EBAY.-peter force

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      bradterrie 3 years ago

      Hello Moonlake, I would like to thank you for doing this Hub/blog. I live in a small town in the middle of nowhere so ebay "looked" to be a good way to sell items we no longer need, despite the HIGH FEE's......but instead it just seems to be a place to punish honest people. As a seller I have only had ONE buyer pay within 3 days, and the rest have asked me to wait for payment.....like 2 or 3 weeks!! They still do not pay and ebay only puts the burden on me the seller. The latest was an item I sold 3 weeks ago, at auction end I sent her a thank you email, then 2 days later I sent an invoice, then she asked me to give her a week to come up with the money. So I did, then the week went by and I hadn't heard a word from her, so I sent her another message, didn't hear back, 2 days pass with no word so I finally opened the unpaid item case, it ends in 2 days and I just found another message from her asking me to call her and discuss giving her more time to come up with the money!!! NO WAY!! I don't make much off of what I sell on ebay, with their fees plus shipping, I sometimes have to let things go for less than they are worth and MUCH less than what I have in them. In this "particular" case, we needed the money so I put a treasured item up for LESS than it would ever be found...3 weeks later, she still has not paid for it.... So, long story short, I am through bending over backwards for buyer's who know FULL well that they don't have the money to pay for the items they are bidding on...and winning so that someone who actually does have the money cannot win the bid...I know for most the rating is very important, but I would rather just use other outlets to sell my items...the places where if a buyer doesn't pay, it can immediately be sold to someone else...and I won't be charged fee's for something I didn't get paid for. Again, thank you, from all of us who pay right away for the items we buy, and we who are treated unfairly by non payer's and ebay.

    • moonlake profile image
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      moonlake 3 years ago from America

      Indian Chef , Yes it is five years old but has been updated. Things have gotten worse on ebay since this hub. We can tell from newer complaints it is not better. Thanks so much for stopping by I appreciate it.

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      Indian Chef 3 years ago from New Delhi India

      Moon lake, very interesting hub. I have never brought anything from ebay but have purchased some from shop clues but never more than 100$ worth of anything. Since this hub was written about 5 years ago so many things must have changed since then . Very interesting read. voting up and sharing.

    • moonlake profile image
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      moonlake 3 years ago from America

      Bugs, I bet it was a nightmare there are some nasty people out there. Thanks for coming by.

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      Bugs 3 years ago

      I had a buyer open an "item not received" case against me the same day he purchased it lol then proceeded to harrass me. I paid a lil extra to make sure item was well packaged and then they sent me pictures of it received badly damaged. It was a nightmare.

    • moonlake profile image
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      moonlake 3 years ago from America

      Hina, I have also bought on eBay and have ran into some bad sellers some selling items they don't even have. Thanks so much for stopping by and leaving a comment.

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      Hina 3 years ago

      Great post, still relevant after so many years :)

      I have only ever made purchases on eBay, and from my point of view some of the sellers on eBay need to realize they are doing business on it. I have had some wonderful experiences, but also had nightmare sellers that are very rude, emotional and angry when I let them know that they sent the wrong item or that there was a postage due.

      In the situation where I got a wrong item, the seller had list two items with the same character on it. One sold for the starting price, but the one I won got in a bidding war and I was so happy when it ended that I still managed to purchase it within my max. Then when the item came and it was the one I didn't want/bid on, I was SO disappointed but thought well, the other buyer must also be wondering where his stuff is, so it will probably just be us sending the wrong items back to the seller and the seller sending it again. Wrong. First, the other buyer never admitted the item he received was wrong, and then the seller was no longer able to get in touch with him. Then the seller started saying that maybe she didn't ship the wrong item. I politely asked her to refer to the photo I had attached when I first informed her that I had received a wrong item, but she gets a funny idea that "There are more than one of those in the world, arent there". Well, yes. And I know that you sellers suffer from hideous claims by bad buyers, but I'm not one of them, and this insult made me no longer want to take it with the seller but to escalate it to a claim. Which to her meant "SEE? I knew you were a scam!" WHAT, why lady, no.

      The insufficient shipping case went weird because the seller claims that whatever the shipping was, I was to pay for it anyways so he isn't responsible. The odd thing about that was, so I paid $8 shipping and handling, seller posted for $3, and then I was charged $5.50 for the shortage. The seller asked me what the total for shipping was, so I mentioned $3 originally posted+the $5.50. The seller then somehow comes to the conclusion that $.50 difference is too insignificant to refund since my shipping was $8. This made absolute no sense. I paid $8, and then $5.50. Apparently, the handling and packaging he added was $5. The seller was confused enough to claim I would end up owing him even more than the money I'm asking for (this phrase made me upset, I'm not asking for money. I'm demanding reimbursement for mistake he's made I had to cover.) because he will charge me for the handling of this $5.50 also. Um, no. No you can't.

      I still love eBay, but some sellers really put me off purchasing for a good few months...

    • moonlake profile image
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      moonlake 3 years ago from America

      Natalie, Very interesting and a good idea. Thanks for your comment.

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      Natalie 3 years ago

      Please look up returns and the law on eBay !! We had a buyer who wasn't happy after 9 days , he kind of just changed his mind , the item was £820 a tudor watch , a beautiful item which had a lot of interest! He could have worn it or tampered with it by now we didn't know what to do, he kept pushing for sending it back and us accepting his lame excuse for a refund,he claimed he has all the rights through ebays 14 day return policy.. We were really stunned by how easy it was for the buyer to mess around! We checked the law and the 2 weeks return is made up by eBay, it is not under the consumers law, please read the law, if an item is sold at an auction not a buy it now the seller actually has no obligation to refund the buyer just because he changed his mind! At last... Some research and we actually have. Some power to stop these scammers and time wasters!!! We were worried the watch will come back to us damaged or lost and had to refund! By law we don't so before you give in to unreasonable buyers read up on your rights :)!

    • moonlake profile image
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      moonlake 3 years ago from America

      Ward Greene, I think there are people that just enjoy doing this kind of thing. I don't know how they get away with it or why they do it.

      Thanks for leaving a comment.

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      Ward Greene 3 years ago

      Hi...as a seller & buyer,most people are fine....but how about this buyer? She bought a small collectible from me, and didn't pay....I finally asked,twice,if she'd let me know what's the situation. No reply at all,except that she ordered something else from me. So I figured,aha!, she will pay both items together. Nope,she didn't pay at all. Finally eBay closed the case(automatically generated after 16 days) and relisted my two items,but the whole process with this buyer meant my items were unlisted for about two months.

    • moonlake profile image
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      moonlake 3 years ago from America

      Feebay, You are so right. I know I have often wanted to tell them where to go but I keep my mouth closed. Thanks again for stopping by.

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      Feebay 3 years ago

      It's difficult to be professional when buyers are so rude. But it's been a good lesson in patience, regarding making a good business decision, rather than tell them where to go lol.

    • moonlake profile image
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      moonlake 3 years ago from America

      Feebay, Your right there is no defense against a crazy buyer. The woman you mentioned was something else. I would have been so mad but like you said you have to try and be calm.

      With shipping even when you state the exact amount of shipping they know it when they bid and still they complain.

      Thanks so much for stopping by and leaving your comments I appreciate it.

    • moonlake profile image
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      moonlake 3 years ago from America

      Feebay, My husband was a postal worker and he said no they did not throw package. Most damage comes from bigger cities where all packages end up. They don't care and have so many workers it's not easy to keep an eye on them.

      He said he often got packages in that he knew had broken pieces inside because he could hear the broken glass. He felt bad delivering something like that.

      I once sent my aunt a little lamp, we packaged it good but by the time she got it. It was in pieces like someone had broken it just because they wanted to. I stopped putting FRAGILE on my packages. There are bad seeds in every company and the post office has their share.

    • profile image

      Feebay 3 years ago

      One more comment I forgot to add to bad buyer stories.

      Have an antique coffee urn that was turned into a lamp. There was a hole drilled into the bottom for the lamp cord to run thru, and the old power cord to heat coffee was missing. At this point is ONLY good for a lamp or décor, can't be used for tea or coffee. Which was clearly listed in auction, along with close up pics of the hole for the new cord. The urn was very tarnished which was also listed, and pics. So I listed it for $40, HALF of what the closest urn lamp in better shape sold for. 5 mins before auction was almost over, member emails and said she will give me 8 bucks for the urn, because she will have to pay a repair shop to fix it. I told her no thanks, and even if they were able to patch the hole somehow, the power cord was missing, so no warm coffee. Thought about blocking her, but figured she was too cheap to pay the $40. Minutes later she bid and won! Then sends a snarky email telling me that it BETTER be in good condition, sent asap for her 'tea function' and then gave her phone number telling me to call her to discuss the urn. I was pretty hot, but calmly emailed her telling her that I keep communications thru email, that the lamp will be mailed in the morning (Saturday) if she pays by then, and reminded her that urn was only for décor, not to hold liquids. I also offer to cancel the transaction, sensing its a nightmare to come. She is in such a rush, but doesn't pat till Sat night.

      Urn arrives Weds, and I hear nothing all week, thinking crisis averted. Saturday night, she emails in a rage saying how dare I send her such trash, its all dented, handles are broken off, and some other damages. Then said she is going to file a case against me, stating she is doing it to 'teach me a lesson to not do this to anymore buyers'. Right off the bat, I know she is trying to scam me. If she received it Weds, and it was so awful, then any buyer in their right mind will email seller asap. My thought is she dropped it off to be repaired and found out a couple days later that it couldn't be done, or was way to costly. Fast forward another 10 days. Package comes back, with 3 big dents, clearly hammer marks, BOTH handles are broken, top finial was snapped in half, and the lid that had bin glued on when the lamp was made, was pried off. It looked like someone beat the poor urn to hell, and this nutcase was trying to make sure she got her refund. She never sent ebay any pics either, they just gave her money back. I had anticipated her being a PITA, and used an extra large box, with ALL the bubble I had left. I went overboard with many more layers that it would have normally taken just so she couldn't complain. But there is no defense against a crazy buyer lol.

      That being said, MOST of my buyers are great. I love antiques and VTG items, and get satisfaction seeing these treasures going to homes where they are truly valued :) And have gotten very nice FB expressing how much they love their new whatever it may be!

    • profile image

      Feebay 3 years ago

      I agree with the last comment. Either ship first class or priority, don't give buyer a choice. Only because it will come back and bite you. Like having a 4 business day (just an example) handling time. You can list it clear as day, but buyer will still be annoyed that package took so long...again, will bite SELLER in the butt. The less choices for the buyer, the better. I ship nearly everything priority or first class, sending same day if paid before PO closes. I also try and build that cost into the item price and offer free shipping. Gives the illusion of a better deal when they get 'free' shipping. BTW, I do use parcel when really needed. Like sending a 50 lb item across country....really saves money in those cases :)

      Question for any postal workers: What's it like behind the scenes with package handling? I sent a package with lamp. It was ceramic, so not AS fragile as thinner glass would be. Used a smaller box with two layers of bubble. Then double boxed it in a larger box with padding inbetween the boxes, and crunched newpaper in the corners to make insides very stable. Did the shake test and nothing moving. Finally wrote FRAGILE on top and sides. Buyer received, the lamp was in multiple pieces. How is this going on? Even dropping the box shouldn't have broke it with the way I packed it. Do they throw them off the trucks? This is only the latest in broken items that should never have broke in transit, what's going on??

    • moonlake profile image
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      moonlake 3 years ago from America

      Nina, She knew what the price was for shipping and how it was going to ship when she bid. If she wanted it mailed Priority I would have done that but she would have been mad over that too. Thanks so much for stopping by and leaving a comment.

    • profile image

      Nina 3 years ago

      You should have shipped the jewelery item Priority, for just a few cents more.

    • moonlake profile image
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      moonlake 3 years ago from America

      Tony, Thanks for coming by and telling your story. Ebay sure does not back up the Sellers any longer.

    • profile image

      Tony 3 years ago

      Here's one of my "bad buyer" stories....

      I've been selling on eBay over 14 years. I have 100% positive feedback and pride myself in swift shipping, customer service, and always putting myself in the customer's shoes. I always list my auctions as "buy it now" and require immediate payment. The immediate payment alone filters out a lot of the nuts out there that like bidding on an item with no intention of paying for it. Additionally, I always offer Free Shipping. This prevents the buyer from complaining about shipping fees, shipping methods, etc. All three of these (Buy it Now, Immediate Payment Requirement, and Free Shipping) have saved me from the nightmares that I hear about (and read about) from other sellers.

      I purchase items at major department stores in the clearance department. I am always looking for items that I know will sell rather easily and quickly and items that I can make a few dollars on. I do my research when I list an item and always attempt to position my item with a very fair price and Free Shipping. If it sits there for a few months, I'm okay with that. It will eventually sell. :)

      I had a high-end kitchen knife that retails for $100. I found it on clearance for $35. I listed it on eBay for $75 (shipped free). It sold to a guy who received it and saw the $35 price tag on it. I knew that I should have removed it! He wrote saying the knife was not a $100 knife it was a $35 knife (although the original price was still on the knife). He wanted a $40 refund.

      My first response that I wanted to send him was "you moron, not only are you also a seller also here on eBay with negative feedback, by the way, but you obviously don't realize the concept here. As sellers, we are here to make a few dollars... not pass an item along to a new owner for the same price we paid (less taxes) and then ship it for FREE!!!" I was furious. I literally felt like he was holding negative feedback over my head (although he never mentioned feedback) so I wanted to see if I could make it right. He mentioned that he had already removed the knife from the manufacturer's packaging or I would have instructed him to return it for a refund so I could sell it to someone smart enough to use a knife in the kitchen!

      I called eBay and discussed my concerns over not wanting negative feedback and believe it or not, their recommendation was to meet his demands or risk the negative feedback that he may leave. I asked if they could prevent or block him from leaving feedback and they said "no." At this point, I was ready for this nightmare to end so I ended up refunding the $40 and telling the guy to "have a nice life and enjoy the knife."

      All in all, I must say that I've had MANY satisfied buyers and repeat customers over the years and I enjoy selling (and buying!) on eBay. I do hate the feedback system as I believe you should be able to post negative feedback about a buyer if it is warranted.

    • moonlake profile image
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      moonlake 3 years ago from America

      Marcus, You are so right about everything. Ebay has changed they’re not like they once were when they first started out. Thanks so much for stopping by and giving your opinion

    • profile image

      Marcus 3 years ago

      eBay has began to suck since they took all but good feedback away from the Buyers. We have had over 150 no-pays in the last two years. Yes, over 150 people that buy something and don't say a word after that. No payment and no communication whatsoever. We've been threatened, lied to, and everything else you could think of.

      I have told eBay reps for the last several years to give the Seller back some feedback for the Buyer. A Nuetral, a box in their feedback area that states how many no-pays they have had, how many times they have repremanded, and so on. Make the buyer accountable too - just at a less level. No accountability = room for cheating the system.

      eBay hasn't seemed to care one bit. They put the Buyers first. They tell me that we are like Walmart. I tell them we are not. The Buyer goes into Walmart to buy and comes back to Walmart to return. Here, the Sellers are out shipping costs and we have a HUGE feedback rating system (sign) that everyone can see at all times when they come to our store. I haven't seen one on the outside of Walmarts store in my local area - have you? Walmart is also a Hundred Billion Dollar Company that can do returns easier for people that cheat the system. It's harder for 99.9 percent of all of us folks.

      Stop selling on eBay - sell somewhere else where it is easier and less frustrating. eBay doesn't care about the Sellers as much as the Buyers and have made our life He_l!

      Take Care - All!

    • moonlake profile image
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      moonlake 4 years ago from America

      Ortigo, Thanks for stopping by.

    • moonlake profile image
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      moonlake 4 years ago from America

      eBayerGirl, You are so right about that who does he think he is? That's the problem with ebay now days.

    • profile image

      eBayerGirl 4 years ago

      Me again.

      Guy swears I sent him the wrong thing in the mail and demands I immediately ship the correct item to him or issue a full refund. I apologized profusely and asked if he can return the item to me, so that an exchange can be made immediately.

      He refused - stated that I should simply give him a refund based on his word.

      I insisted he had to return the item, and he wrote back saying the post office was too far and that he rather not go through the hassle. "Just issue me a refund and we're all good."

      Seriously? I never knew you could buy something from a store, decide its not right (or got the wrong thing) and get a full refund just by calling and demanding one. Well, if that's the case, maybe I can just go to the store tomorrow, buy a flat inch tv and then call them up and tell them to give me a refund because it's the wrong size. Heck, how about a car while I'm at it? "Give me a refund for this car! I wanted RED, not BLUE... and NO, I'm not driving it back to you guys - it's too much work for me. Just give me a full refund and we'll call it EVEN!"

      Geez!

    • profile image

      Ortigo 4 years ago

      I am not here to advertise so I wont leave a link. I simply made my own auction website. It has been an experience to build. I will be using all the money that I make to build the site and improve upon it, also to put food on the table. I have no need of filling a bank with more money than I can handle. Just wanted my freedom from ebay and all their problems, including greed. Get the gutts move out from that sickness. All the best.

    • moonlake profile image
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      moonlake 4 years ago from America

      jm, Ok thanks for stopping by.

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      jm 4 years ago

      I wouldn't bother parcel posting small lots if it doesn't make first class or a bubble mailer is too risky, etc. since Priorty flat rate small isn't much more and it's much faster so the speed might shut them up.

    • moonlake profile image
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      moonlake 4 years ago from America

      goodnut2, That is true. At one time they use to say to contact each other by phone to work things out. This was a long time ago. Now it all has to be done within Ebay or nothing. Thanks for stopping by.

    • profile image

      goodnut2 4 years ago

      E-Bay Buyer Protection is a joke. If you have a problem with your item received and the seller contacts you outside the Resolution Center your're on your own. If you receive an item not as described and buyer agrees to a partial refund, this has to be handled outside E-Bay Protection since they say they do not do partial refunds. Ship it back within the E-Bay dealine period for full refnd or nothing...if you keep it and work with seller directly for a partial refund you are on your own.

    • moonlake profile image
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      moonlake 4 years ago from America

      john, thanks for stopping by and telling your stories. It's very much appreciated..

    • profile image

      john 4 years ago

      hi thanks for this page it's been quite informative.

      Been buying a lot recently and mostly fairly successfully.

      one from china bought on 25th may still not here on 29th of june other chinese sellers since have managed 2-3 weeks. I think they are resending express.

      had one a while back took 3 months to get a battery and in the end it had to ship to uk in a week and posted to me by my mum to ireland.

      1 item i bought as a cloning garage door remote doesn't clone. ended up as a refund and i didn't give feedback because i wasn't going to pretend i was happy about being mislead.

      Another a lens i bought for pentax, turned out to be for canon and useless for canon dslr but it was cheap costing more to return than the refund.

      another paid straight away and won low no feedback but i wasn't happy about paying double the cost in postage than i won the item for. Then i guess he wasn't happy it sold cheaply. After reading this i can understand the reluctance to go regular post because even thou i was happy to take the risk i guess ebay would still hold him responsible even with the comms through ebay...

      Waiting on an item and seller now says postage was higher than suggested by ebay so sending it regular rather than registered. Checking the royal mail website it must be really heavy to make the shipping more pricey. Realistically the seller wasn't happy with the price and took some postage money as compensation. Don't really care too much since bidding finished lower than i was prepared to pay.

      Anyway thanks to this page i'm feeling more sympathetic to sellers as it seems i'm more empowered as a buyer than i thought, thou i will not use that knowledge for evil. As long as i get the item i want then its positive and even if it isn't if it was cheap enough i am not going to be nasty about it. Just noted into my saved sellers list as don't buy from again ...

    • moonlake profile image
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      moonlake 4 years ago from America

      sm, Thank you for stopping by and leaving a comment. That's to bad Ebay has to be like that.

    • profile image

      sm 4 years ago

      I was a seller, I got a time waster who didn't want the item opened up a case he won and the item was returned and I had to refund him. Ebay promised to give back my sellers fees now they won't. EBAY ARE LIARS

    • moonlake profile image
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      moonlake 4 years ago from America

      Katt, That is terrible $10,000.00 is a lot to lose. It just seems ebay doesn't help much. I guess the only thing you could do was take them to court. Thanks so much for stopping by and telling your story.

    • profile image

      Katt 4 years ago

      Just as someone said ebay wouldn't exist without Sellers, good Sellers by the same token they wouldn't exist without good Buyers either !

    • profile image

      Katt 4 years ago

      I saw a comment about a bad sellers list for ebay sellers so just for info. there is one, it's badsellerlist.com , my bad seller wasn't on the list but I learned Sellers can have their Feedback revised which can make a Seller look 100% and they can purge their negative feedback as well as block Buyers from leaving feedback, so feedback isn't very meaningful nor reliable, our loss was over $10,000.00

    • moonlake profile image
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      moonlake 4 years ago from America

      Deborah-Diane, Thank you I appreciate it. It is hard to sell on ebay with all the headaches from it. Thanks for stopping by.

    • Deborah-Diane profile image

      Deborah-Diane 4 years ago from Orange County, California

      This information on buying and selling goods on eBay is very interesting. I have known people who tried to do this as a business and had a lot of difficulty. Now I understand why. I pinned this to my board "Money Making and Saving Ideas" and tweeted it.

    • moonlake profile image
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      moonlake 4 years ago from America

      Lorraine, Sorry to hear that. People are so fast to give bad feedback now. It's that way because they know it won't cause them bad feedback.

    • profile image

      Lorraine 4 years ago

      Just had a buyer whinge because the postage I paid was slightly more than I had charged her (I had gone with ebay's estimate for the item, and it turned out that I overcharged by a small amount - bear in mind that the buyer got the item for 99p and I had already lost money on it). I organised a postage refund, then found out she had gone ahead and left bad feedback without waiting for my reply. I think buyers want everything for nothing on there now, I did my best and put the postage thing right as soon as I could.

    • moonlake profile image
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      moonlake 4 years ago from America

      angikat, Your right the seller isn't protected any longer. Sellers are the ones that make eBay. If they didn't have sellers they wouldn't have a site.

      It's not like it use to be. Thanks so much for stopping by and leaving a comment.

    • profile image

      angikat 4 years ago

      OMG! I thought I was doing pretty good at first and now my paypal has started to die to nothing hardly. With all of the fees and if you have one bad buyer that's a big set-back. I understand protecting the buyer but who protects the seller? It's almost like ebay don't even bother to look at the sellers side. If they did then a lot of cases would not be won by the buyers. Come on some of the complaints are bogus! I guess there's a lot of dishonest people in the world! I post on my listings that I am honest and I guess that makes me a good target! just started and I think it's time to quit! Before this I sold things locally and I think now that is the better way to go because I made money no problem when people purchased my items in person! I guess I need to stick with buying on ebay because at least I know I'm protected then!

    • moonlake profile image
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      moonlake 4 years ago from America

      ..just info, Thank you for stopping by. I appreciate your visit.

    • moonlake profile image
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      moonlake 4 years ago from America

      Sande, Thanks for stopping by and telling your story I appreciate it.

    • profile image

      ..just info 4 years ago

      international buyers cannot ask you to undervalue your item on a customs form. it is illegal and you can do time for it.

      because it is illegal if they open a case against you for nonreceipt or damaged items etc on ebay buyer protection~~guess what? they don't qualify for buyer protection, it is under ebays rules that if they are doing something to conspire to commit fraud they don't qualify for buyer protection....

      when you look under buyer protection is says under where it shows if you qualify for buyer protection

      under this link it shows exclusions from buyer protection where it shows if they are abusing ebay section of the ebay user agreement they don't qualify

      http://pages.ebay.com/help/policies/buyer-protecti...

      then if you go to the user agreement under using ebay it says violate laws

      http://pages.ebay.com/help/policies/user-agreement...

      so it makes them ineligible to claim buyer protection...

      BUT REMEMBER TO SAVE THE MESSAGE...AND YOU NEEED TO CONTACT EBAY TO GET IT RESOLVED AS WELL AS GIVE THEM PERMISSION TO READ THE MESSAGE VIA EBAY...THE MESSAGE NEEDS TO BE IN YOUR MESSAGE

    • profile image

      Sande 4 years ago

      I am a seller...

      last year I had two problems with buyers.

      I put a pick up for free on my auction. It was for a vinyl record. A guy from another country bought it. So I sent the invoice with the international shipping. The guy said he was coming locally and would pick it up. So he pai the 99cents for the item. And we set up a time. I went to town and waited for 2 hours....and then he left me negative feedback after I wouldn't leave him positive feedback. I would not leave it because it wasn't a completed transaction in my eyes. He was just trying to "buy" feedback.

      The other one:

      I told a guy to send back his two items because he wasn't happy. I contacted him by phone in which case he started swearing at me etc, I told him please send them back so I can refund you.

      He got mad that he had to pay postage back, however when an item comes back to me I verify what it is like (if it's the way I sent it and as described in the auction I won't refund the additional shipping. If it is my error I will refund their shipping also but I don't guarantee that right away because there are plenty of people who just have buyers remorse and why should I pay for that?) The guy wouldn't send back...it wasn't worth the 10.00 and I reported it to ebay...he opened a case they held my money, ebay refunded it themselves....he wouldn't send it back so I could even verify if it was my error. Ebay paid for it (he got his money I didn't lose any) but seriously swearing over 10.00?

    • moonlake profile image
      Author

      moonlake 4 years ago from America

      rajan jolly, I think ebay is much worse then it use to be. When I first start selling on there and buying I had very few problems. The last thing I put on was the Michael Jackson jacket and I had problems with the first lady that bit on that.

      Now sellers can't leave bad feed back for buyers. That's just my opinion of ebay now.

      Thanks for stopping by and for vote and share.

    • moonlake profile image
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      moonlake 4 years ago from America

      Jason, Thanks for your comment very interesting. Some people are just seem to want to fight over every little thing. She was wrong.

    • rajan jolly profile image

      Rajan Singh Jolly 4 years ago from From Mumbai, presently in Jalandhar,INDIA.

      Moonlake, I'm wondering if things have improved over the last 4 years when the hub was first written. I'm not into ebay, but thinking seriously about entering the fray.

      I have read a lot of hubs by hubber hawaiianodysseus on ebay but haven't really come across experiences of this kind.

      Voted up, interesting and sharing.

    • profile image

      Jason 4 years ago

      She advertised, "BNIB! DeWALT 1/2" DRILL/ HAMMER 18V FULL KIT BIMC! W/ 2 DIFFERENT SETS OF BITS" She said it was not compact. I bought it thinking great deal. Then noticed, it might not be a hammer drill so I asked. She said, not a hammer drill, but never said it was a compact drill. It arrives-compact drill. We go back and forth, I ask for an apology, she threatens to call the police. Lastest from her-in all caps, and my response.

      Why so hostile? There is a little button on the keyboard that says caps lock, maybe yours is stuck. YOUR JUST TRYING ANYTHING TO MAKE LIFE DIFFICULT No just asking for an apology, or, if you won't do that, the price diference FIRST YOU WANT THIS Aplogy yes, THEN YOU WANT THAT Price difference only if no apology THEN YOU WANT SOMETHING ELSE No. Only apology or price difference that is it. YOU MADE IT CLEAR YOU WANTED THE DRILL EVEN THOUGH I OFFERED 3 TIMES TO CANCEL YOUR BID!!!!!!No only one such offer. And at that time you lead me to believe it was not a compact drill. WELL YOU NOW HAVE USED THE DRILL. I have never said I used the drill. Where do you get this information from? Do you just make things up-well we know that is true because you keep saying this is not a compact drill when Dewalt says it is. AND THE BIDS AND IT IS NOT CONSIDERED NEW ANYMORE AND YOU ARE NOT GOING TO EXTORT MONEY FROM ME OR ANYONE ELSE. Extort? That is pretty serious accusation. It is not extortion to ask for an apology or the price difference on goods that do not match the description.

      YOU MADE IT CLEAR BUDDY My name is not Buddy.

      THAT IT WAS YOUR LACK OF RESEARCH AS YOU PUT IT.....I MADE IT CLEAR I WOULD CANCEL YOUR BID IF YOU WANTED. And you did not tell me it was compact, under Dewalt standards, in fact telling it was not compact. I HATE THIEVES. Self loathing is an awful thing. AND I WILL NOT TOLERATE ANYONE WHO TRIES TO EXTORT GOODS OR MONEY FROM ME. Good thing it is not happening then. HOW DARE YOU! How dare you! FIRST YOU SAY ITS FALSE ADVERTISING Yes THEN YOU SAY ITS THIS What is this? THEN YOUSAY ITS THAT What is that? THEN YOU WANT A REPLACEMENT Never asked for that. NOW YOU WANT A MONETARY DIFFERENCE. Yes, but only if you continue to refuse to apologize. IT IS SO VERY CLEAR AS TO EXACTLY WHAT IT IS YOU ARE TRYING TO GET No, because you keep saying this and that when I asked for an apology.

    • moonlake profile image
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      moonlake 4 years ago from America

      Tim, Thanks for coming by and telling your story. I didn't know about the tracking scam, that's awful.

    • profile image

      Tim 4 years ago

      Something I forgot to mention..

      Sellers also are tricky enough where if they feel they might encounter a "item not received case" they will slab a tracking number on the package (actually ship something to a matching zip code and city to make it look legit!) and sometimes they win the case. Tracking does not provide specifics like street names or PO boxes. So some scammers actually use this to their advantage.

    • profile image

      Tim 4 years ago

      Buyer and seller for about 2 years, buying experience is almost flawless but selling experience; not so great. 1 in every 10 buyers are the greedy "i want full refund" people. I have also discovered that even providing "TRACKING" is not enough if you want to win a case. More than half the time, its in favor of the buyer just because they say they didn't get their package. So what, they have the merchandise and the money?

      And then there are also the buyers who simply just don't leave feedback... or forget to. (I'm sure its both) I have listed maybe 30 different items in the last two months, and only 10 of them I have gotten feedback for. I would nicely ask the buyers on PM if they got their package and everything was fine, they say "yes i got it, thanks" and still no feedback. What's the deal? Sometimes I would even go far enough and ask them to please leave feedback, they say they will but then they still don't!! Very weird.

      I am also a coin collector, and I need to warn people; do not buy super expensive coins!!! There are those sellers who every once in a while, gather a decent feedback from purchases and then sell their FIRST listing, guess what, they have like a $2,000 gold coin or something (which they really don't HAVE in the first place, grabbed a photo from Google Images then listed to ebay). Then after payment, they mark "shipped" but of course nothing is coming. Then they walk away with $2,000 in their pocket (minus what their seller fees are).

      What I just described above, really happens. I did not make this mistake, and I never will, because I am very careful what I see and purchase. I will simply avoid anything to do with gold or any other precious metal out there.

    • moonlake profile image
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      moonlake 4 years ago from America

      Really that is awful. They have been going down hill I think for a long time this will hurt them in the long run I believe. Thanks so much for reading my hub "OH NO, ANOTHER BAD BUYER and SELLER ON EBAY." I appreciate you stopping by and leaving a comment.

    • profile image

      abells 4 years ago

      Ebay has just decided to get rid of small sellers, they now give you 40 free listings and then charge $1.50 for each listing over that for items under $100, it used to be .50c per listing up until end april 2013, it will definitely stop all listings under $20. working it out its a 33% increase in listing fees if you list about 100 items a month. To date they have refused to answer any emails I have sent.

    • moonlake profile image
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      moonlake 4 years ago from America

      sam, It does hurt seller status and some people leave bad feedback for very little reasons and not matter how hard you try to make things right for them. Thanks for stopping by.

    • profile image

      sam 4 years ago

      But unlike in a store, when you get unfair bad feedback it

      hurts your seller status, and makes you look like you did

      something wrong. Most of the time if you make a reply

      to a nasty buyer, they contact ebay, and ebay removes it.

    • moonlake profile image
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      moonlake 4 years ago from America

      webwatcher, Thank you and thanks for stopping by.

    • profile image

      webwatcher 4 years ago

      Magnificent information! I am happy you literally had taken the time to be able to posting information. I've been on the watch for this material for a long time period and now my hunt has now concluded! Reg Zooka

    • moonlake profile image
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      moonlake 4 years ago from America

      GwennyOh, Thank you for stopping by and for the vote.

    • GwennyOh profile image

      GwennyOh 4 years ago from LaLa Land

      I agree with you on that comment! It is time for some change for the better to be sure. Btw, I voted this up.