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The Basics of Internet Banking using CIMB Clicks

Updated on November 27, 2011

Introduction

Internet banking is one service that all banks must provide today. In today's world many people use the internet. It is inevitable that internet banking be developed. However, there are still many who are apprehensive about using internet banking due to security reasons or being just paranoid. I'll show you the basics of internet banking using CIMB Clicks as an example. I hope this article will help make internet banking not as daunting as you think.

First Time Login

Go to a CIMB Autoteller Machine (ATM). Request for an Internet e-PIN. You need to key in your mobile phone number. With the Internet e-PIN, you can start to create your internet banking account. You will also need to have either your Bank Card No., Credit Card No., or a Loan No. Go to First Time Login Page to create your internet banking account. Make sure your browser shows secure status (lock icon).

Login Page

Below is the Login Page. You will be able to see the many services available at the top as a menu bar. You may also access the services from the grid view. The basic internet banking will be:

  • Account Enquiry
  • Transfer Funds
  • Pay Bills

The above services will save you lots of time. You need not drive out to the nearest bank or ATM to perform the transactions. All you need is a PC and a connection to the internet.

Account Enquiry

When you click this, you will see a summary of the accounts you have with the bank. Your account numbers, type of account and account balance will be displayed here. Clicking on the account number, you can view transaction history for a particular period you choose.

Transfer Funds

Here you can transfer funds between your savings account and current account or vice versa. Or you can transfer funds to your account in other banks. You may also transfer funds to other people's account. You will need to request for a TAC code which will be sent to your mobile phone as an SMS. Key in the TAC code to proceed with the transfer. Before you confirm the transfer, you will get to view the transaction details such as beneficiary name and account number. If the beneficiary name is someone you don't know, abort the transfer.

Pay Bills

You can pay bills for most of the popular merchants using internet banking. You will need to have the bill number or account number handy. Again, you have to request for a TAC as a security measure.

Add to Favorites

If you have to frequently perform a transaction, you may want to add it to your favorites. TAC request is a one-time-deal. So for future transactions, you don't need to request for TAC.

Comments

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    • profile image

      Glory Khaw 7 years ago

      Hey YuNiq, this is a very helpful tips, I am amazed to see much of your articles.

    • cheahyuniq profile image
      Author

      cheahyuniq 7 years ago from Penang, Malaysia

      Hope you will be convinced to hop on the internet banking band wagon.

    • profile image

      tika 7 years ago

      how to get the internet e-pin?

    • cheahyuniq profile image
      Author

      cheahyuniq 7 years ago from Penang, Malaysia

      Tika, you will need to go to a CIMB ATM machine. At the ATM machine, insert your ATM card and enter your existing ATM PIN. Select "Others", then select "Internet e-PIN ". Key in 6-digit e-PIN of your choice. It must be different from your present ATM card PIN. Confirm e-PIN by keying the same 6-digit number again. If e-PIN creation is successful, the ATM will display the message "Internet e-PIN accepted"

    • profile image

      nadhariah 7 years ago

      i can't login cimbcliks since two month through office's computer..itn't hv related with server problem ?

    • cheahyuniq profile image
      Author

      cheahyuniq 7 years ago from Penang, Malaysia

      Nadhariah, it'd be best to check with your IT guys at your office to see if the site is blocked.

    • profile image

      ila 7 years ago

      i want to know how can we confirmed that certain website are secure?

      and what function that cimb mobile banking and what other function of mobile banking cimb provide?

    • profile image

      iena 7 years ago

      Is this CIMB Clicks internet banking is safe and secure?

      let say, if have some lost with our money, is it CIMB will recovered it?or have any guaranteed for this internet banking?

    • profile image

      anna 7 years ago

      Nice article for hubpages. thanks for sharing

    • profile image

      Edmund 7 years ago

      Hi,today i check my balance like usual i find out i lost few hundred from my saving acc. Can some one guide me how to do?

    • cheahyuniq profile image
      Author

      cheahyuniq 7 years ago from Penang, Malaysia

      Ila: Before you submit any personal information through a website, make sure that the address begins with https:// and not http://. Also find the padlock icon - make sure it is locked. As for mobile banking, I am not well-versed. I will check with the bank.

      Iena: If you find any discrepancy, check your account transaction history. You could know dates and the amount debited or credited. Have this information on hand before you talk to the bank staff. With regards to guarantee, I will need to check with the bank.

      Edmund: Please see my response to Ila. Hope you are able rectify the issue.

    • profile image

      nick 7 years ago

      It doesn't seem possible to transfer from current to savings account, but the other way round is ok

    • profile image

      kash 7 years ago

      cimb clicks link is broken pls fix this problem ASAP,thx

    • profile image

      sam 7 years ago

      i cant click since yesterday what happen man?

    • cheahyuniq profile image
      Author

      cheahyuniq 7 years ago from Penang, Malaysia

      Nick:

      Transfer from current to savings is possible.

      Kash:

      The logon link is https://www.cimbclicks.com.my/ibk/

      Sam:

      Can't click? Sites do get into trouble once in a while. Can be frustrating, especially when it's urgent. I understand. Try during office hours. Avoid transactions at night.

    • profile image

      knockoutpink 7 years ago

      thanks..your information was so helpful..

    • profile image

      dahood  7 years ago

      how i can find TAC plz plz plz tel me now

    • profile image

      tcfonlinebankingguy 7 years ago

      Don't reply e-mail that they asked you to provide or verify personal information such as bank account information, credit card information, social security information and password information.That email is a phishing scam.

      Be careful with internet banking.... thanks for sharing

    • profile image

      kalau lupa password 7 years ago

      bro kalau lupa password macam mana?

    • profile image

      mdilyas 7 years ago

      i check my account balance with cimbclicks but my account balance is more than my available balance. what mean by account balance and available balance here?

    • profile image

      helmi  7 years ago

      hi.how can I check my CIMB debit e-mastercard balance on atm.i did't find the option there.hoe can help.tq

    • profile image

      senna 7 years ago

      i would like to know, can we retrieve the history transaction's cimbclicks in more than 1 year duration? As example i want get the information of nov 2008 by the current date march 2010.

    • profile image

      mim79 7 years ago

      how to request for TAC?

    • profile image

      petprison 7 years ago

      i already done the e-pin at cimb atm ( requested accepted). but when i make the transaction (pay my bill ) through the cimb clicks, i cannot proceed as i not given the tac no..how a?

    • profile image

      yada 6 years ago

      i want to a transaction and given TAC no via sms.. i've used that particular TAC and it kept saying the TAC is invalid.. tried 3 times until my transaction blocked! =(

    • profile image

      oppps:) 6 years ago

      how can i check my previous activities or history for my account

    • profile image

      Lam 6 years ago

      What should I do if I forget my CIMBClicks username and password? I also forgot the CIMB epin..can I request another one?

    • profile image

      eric 6 years ago

      hye there..just wanna to know how can i get TAC number??

    • profile image

      ann 6 years ago

      it's so frustrating that the TAC i requested for is not sent on time! i've tried so many times on different times: morning, afternoon, evening. once it was sent 4 hours late! today alone, i've requested three times, and still it hasn't been sent. what's wrong?

    • profile image

      Hakim 6 years ago

      One of the reasons I think people think it is daunting is because directions like these are not made clear in the official site. For example, I did not know (and reading the comments, neither did some other people) that you had to go to an ATM to get the e-PIN, I tried registering before but did not find the part about going to the ATM for the e-PIN (for all I know, I thought I only needed to use the ATM pin number, and I don't think you can blame consumers for not knowing). Several other official sites do not provide clear directions either (they assume people already know little details). Thank you cheahyuniq for providing this.

    • profile image

      sidewinder 6 years ago

      may i ask? how to check cimb acc number at the atm machine? last time i cannot check there

    • profile image

      suffian 6 years ago

      may i ask..what is the function of epin in the future after I started my cimb clicks..and..can anybody access to my cimb clicks account if they know my epin?

    • profile image

      imah 6 years ago

      kenapa bila sy nk login sy punya akaun skrin kom memyatakan your acces has been suspensed???bolehkah pencuri internet mencuri duit dlm bank kita tanpa tac?

    • profile image

      Saqib 6 years ago

      Hi very fruitful information shared. I have CIMB e master card, I want to add money FROM my emaster card to my CIMB account, how can I add.

    • profile image

      yaya 6 years ago

      hi im yaya,i just want to know if someone bankin money to me,can i check the transaction details just to know that they really did bankin the money or not.

      please email me the answer.i need to know about it.here is my email

      aku_plastika@yahoo.com

      thanks ya

    • profile image

      syukri89 6 years ago

      i really forgot my epin number.. n also my id n password 2...

    • profile image

      linda 6 years ago

      can i ask what is the function of the prepaid reload inside the cimbclicks.com???

    • profile image

      Thomas G. 6 years ago

      HI CheahYuNiq,

      Can This CIMB internet banking be use to purchase books, DVDs, electronics spare parts etc. from the website via my own CIMB saving account ? What is the procedure? A lot of Foreign country sites in the net required payment for their products by using PAyPAl, Wetern Union, MAstercard/visa.. which I don't have. Can explain to me ?

    • profile image

      sharon 5 years ago

      can tranfer money into icbc bank /china bank account(other people)

    • cheahyuniq profile image
      Author

      cheahyuniq 5 years ago from Penang, Malaysia

      Sharon, there is a list of 24 banks that you may transfer funds to, including OCBC. Make sure there are 11 digits in OCBC savings/current account number.

    • profile image

      miranda 5 years ago

      hi there,

      i forgot my pin and my id...is there any ways to get it back?

    • profile image

      Liaa 5 years ago

      hi im lia, just want to know if someone banked in money to me,can i check the transaction details like he or her account no??

      I just want to know whther they r really did bankin the money or not.

    • profile image

      tikah 5 years ago

      I already sign up for the cimb click. My problem is I forgot my user ID name, password and even I had lost my e-pin numb? What should I do so that I can excess my cimb click?

    • profile image

      David 5 years ago

      How to read the Bill Payment History?

      Coz i would like to print out.

      Thank you

    • profile image

      Selina 5 years ago

      Hi,i had registered cimbclicks using my old phone number last time.. now i have a new phone number.. how can i update my new phone number to continue receiving the TAC code when performing transaction online...how is the steps to do it via ATM? Tq..

    • profile image

      capppp 4 years ago

      how do i pay cimb credit card. there is no cimb card under the payment list...

    • profile image

      udi 4 years ago

      I forget my id and password..so i go to the ATM mechine to get e-pin coz it is requsted by the system to help user remind the id and password..but the atm mechine presented the e pin is applied and i can't got the e pin..there are possible method i got the e pin??

    • profile image

      Ang Wei hong 4 years ago

      I forgot my PIN number how to do

    • profile image

      bob 3 years ago

      can i use cimb clicks to top up paypal?

    • profile image

      mohamad razif bin abd. aziz 2 years ago

      13050052927526

    • profile image

      maheswari 2 years ago

      I do like to join in internet online bank

      Plz any one teach me to regiea

    • profile image

      wani 2 years ago

      HI. before this I HAVE NO ISSUE ON TAC NO.. but since last week, I unable request TAC code coz there no link to my device. i check today..it still the same.cannot request tac code .do help.

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